Job summary
We are looking for a motivated, experienced individual to oversee the day-to-day operations and governance of Richmond and Wandsworth Community Drug and Alcohol Service, working closely with the Borough Lead and Business and Performance Manager as well as senior clinicians and managers locally, internal NHS departmental leads and local authority commissioners to ensure that we are strongly performing in terms of our Key Performance Indicators and CQC compliance. You will be joining an exciting and fast paced environment that provides high quality addictions and recovery care to a diverse service user group, where service user involvement has an authentic voice in service design and delivery.
Main duties of the job
Deputising for the Borough Lead, the post holder will support the leadership and take responsibility for the professional heads, voluntary sector leads, and the management team provide demonstrable assurance that the quality of the clinical services including patient safety, patient satisfaction and clinical outcomes meet the required high standards. This will include investigations into serious incidents, complaints and robust systems to ensure incident learning within PSIRF, as well as staffing issues, appraisal, supervision and training of staff, compliance with mandatory reporting and assurance that the environment is fit for purpose.
About us
Richmond and Wandsworth Community Drug and Alcohol Service (RWCDAS) is part of the South London and Maudsley NHS Foundation Trust (SLaM), within the Addictions Directorate. The Trust provides recognised high-quality learning and development opportunities as well as offering the chance to be involved in research projects through the Institute of Psychiatry and globally respected Addictions Department.
This is a consortium partnership comprised of We Are With You, St. Mungos, CDARS and the South London and Maudsley NHS Foundation Trust (SLaM) with SLaM being the lead agency in this model. This is a cross-borough contract since 1st April 2020 with shared leadership and specialist roles as well as local core services.
WCDAS and RCDAS provide an excellent and first-class range of drug and alcohol treatment options to residents of the two Boroughs, delivered by nurses, recovery workers, psychologists, volunteers, peer mentors and medics. Our services are busy and dynamic, with a strong recovery focus. We currently operate core sites in Wandsworth and separately Richmond, a recovery hub serving both boroughs plus various satellites, including in primary care. We in-reach to local hospitals, offer street outreach, and work closely with local stakeholders including social care and mental health. We also offer online programmes to complement our face-to-face key working and group work.
Job description
Job responsibilities
Reporting to the Borough Lead, the post holder will provide support in leading the senior clinical staff in developing a clear integrated care pathway with effective evidence-based interventions throughout the Consortium.
To ensure the services are delivered using the resources available and to identify opportunities to achieve further income and resource.
To take responsibility to oversee recruitment, motivation and training of the workforce.
To be visible and available and to manage the performance of clinical leaders to ensure excellent clinical outcomes.
Support the Borough Lead by taking responsibility for implementing effective addictions care pathways for Richmond and Wandsworth clients throughout the RWCDAS treatment system and to review and improve treatment and recovery outcomes for clients.
To provide demonstrable assurance that the delivery of research objectives as set by the SLaM Addictons academic leader are being met.
To provide demonstrable assurance of continuous quality improvement of effective and efficient clinical services by ensuring staff are engaged in these initiatives.
Provide line management to the multi-disciplinary team leaders, in conjunction with the Borough Lead, and to ensure the various disciplines in the service work within the agreed Partnership and Trust HR policies.
To ensure that all Key Performance and Quality indicators and other contractual obligations are met within the Local Authority Commissioning Contract.
To oversee a specific pathway within RWCDAS for a period of time if the usual lead is absent or the pathway requires review/improvement
Job description
Job responsibilities
Reporting to the Borough Lead, the post holder will provide support in leading the senior clinical staff in developing a clear integrated care pathway with effective evidence-based interventions throughout the Consortium.
To ensure the services are delivered using the resources available and to identify opportunities to achieve further income and resource.
To take responsibility to oversee recruitment, motivation and training of the workforce.
To be visible and available and to manage the performance of clinical leaders to ensure excellent clinical outcomes.
Support the Borough Lead by taking responsibility for implementing effective addictions care pathways for Richmond and Wandsworth clients throughout the RWCDAS treatment system and to review and improve treatment and recovery outcomes for clients.
To provide demonstrable assurance that the delivery of research objectives as set by the SLaM Addictons academic leader are being met.
To provide demonstrable assurance of continuous quality improvement of effective and efficient clinical services by ensuring staff are engaged in these initiatives.
Provide line management to the multi-disciplinary team leaders, in conjunction with the Borough Lead, and to ensure the various disciplines in the service work within the agreed Partnership and Trust HR policies.
To ensure that all Key Performance and Quality indicators and other contractual obligations are met within the Local Authority Commissioning Contract.
To oversee a specific pathway within RWCDAS for a period of time if the usual lead is absent or the pathway requires review/improvement
Person Specification
Qualifications
Essential
- oUndergraduate degree (or equivalent) plus master's degree (or equivalent) in relevant discipline OR oDemonstrable equivalent experience and expertise at senior management level across a range of subjects within a health or social care setting
Desirable
- oUndergraduate degree (or equivalent) plus master's degree (or equivalent) in relevant discipline OR oDemonstrable equivalent experience and expertise at senior management level across a range of subjects within a health or social care setting
- oProfessional Health Qualification
- oPost graduate qualification in Healthcare Management/ Business Studies
Experience
Essential
- oProven track record of leadership and management as a senior level within a health or social care setting
- oSubstantive experience within the substance misuse field
- oSuccessful track record of managing organisational change and development of clinical services
- oExperience of working successfully in managing and co-ordinating a range of complex multidisciplinary clinical services
- oExperience of working successfully in engaging with and developing effective relationships with other substance misuse providers
- oStrong record of multi-professional collaboration
- oExperience of change management and workforce redesign
- oExperience of change management and workforce redesign
- oExperience of performance management of service delivery, staff and processes to ensure local and national targets are consistently achieved
Desirable
- oExperience of coaching staff
- oExperience of coaching staff
Knowlegde/ Skills
Essential
- oUnderstanding of the principles relating to contractual arrangements/Service Level Agreements with commissioners, subcontracted partners and other stakeholders
- oBroad understanding of healthcare provision together with an awareness and appreciation of current NHS and PHE policy and priorities, particularly in relation to mental health
- oKnowledge of performance management methods/ procedures
- oClear understanding of professional and multidisciplinary roles/ working and the issues that can arise concerning this
- oClear understanding of PSIRF and related processes
- oHave environmental and political awareness within the NHS and specifically the addictions field
- oIT conversant including word processing and spreadsheet packages
Desirable
- oAble to flex leadership style in response to the needs of the service
Person Specification
Qualifications
Essential
- oUndergraduate degree (or equivalent) plus master's degree (or equivalent) in relevant discipline OR oDemonstrable equivalent experience and expertise at senior management level across a range of subjects within a health or social care setting
Desirable
- oUndergraduate degree (or equivalent) plus master's degree (or equivalent) in relevant discipline OR oDemonstrable equivalent experience and expertise at senior management level across a range of subjects within a health or social care setting
- oProfessional Health Qualification
- oPost graduate qualification in Healthcare Management/ Business Studies
Experience
Essential
- oProven track record of leadership and management as a senior level within a health or social care setting
- oSubstantive experience within the substance misuse field
- oSuccessful track record of managing organisational change and development of clinical services
- oExperience of working successfully in managing and co-ordinating a range of complex multidisciplinary clinical services
- oExperience of working successfully in engaging with and developing effective relationships with other substance misuse providers
- oStrong record of multi-professional collaboration
- oExperience of change management and workforce redesign
- oExperience of change management and workforce redesign
- oExperience of performance management of service delivery, staff and processes to ensure local and national targets are consistently achieved
Desirable
- oExperience of coaching staff
- oExperience of coaching staff
Knowlegde/ Skills
Essential
- oUnderstanding of the principles relating to contractual arrangements/Service Level Agreements with commissioners, subcontracted partners and other stakeholders
- oBroad understanding of healthcare provision together with an awareness and appreciation of current NHS and PHE policy and priorities, particularly in relation to mental health
- oKnowledge of performance management methods/ procedures
- oClear understanding of professional and multidisciplinary roles/ working and the issues that can arise concerning this
- oClear understanding of PSIRF and related processes
- oHave environmental and political awareness within the NHS and specifically the addictions field
- oIT conversant including word processing and spreadsheet packages
Desirable
- oAble to flex leadership style in response to the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
162 St John's Hill SW11 1SW, 94 Holly Rd TW1 4HF, 117 Cedars Rd SW4 0PW
London
SW11 1SW
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
