Job summary
The post holder will provide a comprehensive, efficient, and effective administrative service to the LEO Community and OASIS Teams. Excellent communication with team members will be required to they are freed up concentrate on clinical duties.
Essentially the post holder must have excellent communication and team working skills to ensure that colleagues and clients are kept abreast of necessary information in a timely manner.
Main duties of the job
- Format and send out letters
- Book interpreters
- Keep client records current at all times
- Pull KPI data, share and work on to ensure records are current
- Log referrals and respond t referrals as they arrive.
- Cover reception for breaks and in times of colleague absence
- Minute Meetings
- Order stationery and clinical supplies
- Support junior Administrator
- Process data request
- Manage petty cash and issue of fare reimbursements
- Carry out H&S Induction with new staff
Our ideal Administrator will have some experience working in a clinical team or similar, be passionate about providing exceptional customer service, have excellent communication, organisational and administration skills. Experienced to at least intermediate office 365 level in excel and demonstrate brilliant time keeping and reliability. They should be able to ensure all mandatory training is carried out and take responsibility for their development.
About us
South London and Maudsley NHS Foundation Trust provide the widest range of NHS mental health services in the UK as well as substance misuse services for Marcpeople who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training and the Community teams across the Trust.
The Trust employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.
By coming to work at our Trust, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities and have the chance to work alongside people who are world leaders in their field.
Job description
Job responsibilities
Senior Service Administrator
- Format and send out letters
- Book interpreters
- Keep client records current at all times
- Pull KPI data, share and work on to ensure records are current
- Log referrals and respond t referrals as they arrive.
- Cover reception for breaks and in times of colleague absence
- Minute Meetings
- Order stationery and clinical supplies
- Support junior Administrator
- Process data request
- Manage petty cash and issue of fare reimbursements
- Carry out H&S Induction with new staff
Our ideal Administrator will have some experience working in a clinical team or similar, be passionate about providing exceptional customer service, have excellent communication, organisational and administration skills. Experienced to at least intermediate office 365 level in excel and demonstrate brilliant time keeping and reliability. They should be able to ensure all mandatory training is carried out and take responsibility for their development.
Job description
Job responsibilities
Senior Service Administrator
- Format and send out letters
- Book interpreters
- Keep client records current at all times
- Pull KPI data, share and work on to ensure records are current
- Log referrals and respond t referrals as they arrive.
- Cover reception for breaks and in times of colleague absence
- Minute Meetings
- Order stationery and clinical supplies
- Support junior Administrator
- Process data request
- Manage petty cash and issue of fare reimbursements
- Carry out H&S Induction with new staff
Our ideal Administrator will have some experience working in a clinical team or similar, be passionate about providing exceptional customer service, have excellent communication, organisational and administration skills. Experienced to at least intermediate office 365 level in excel and demonstrate brilliant time keeping and reliability. They should be able to ensure all mandatory training is carried out and take responsibility for their development.
Person Specification
Test also
Essential
- Secretarial qualification or demonstrable experience
- Good standard of general education including English and Maths
- Excellent communication skills
- Tact/diplomacy
- Team working
- Handling confidential information
- Developing and implementing administrative systems
- Diary management
- Minute taking
- Awareness the Data Protection Act 2018
- Equality and diversity
Desirable
- Experience of working with mental health patients or in NHS environment
- An understanding of Electronic Patient Journey System
- Experience of working in NHS environment
Person Specification
Test also
Essential
- Secretarial qualification or demonstrable experience
- Good standard of general education including English and Maths
- Excellent communication skills
- Tact/diplomacy
- Team working
- Handling confidential information
- Developing and implementing administrative systems
- Diary management
- Minute taking
- Awareness the Data Protection Act 2018
- Equality and diversity
Desirable
- Experience of working with mental health patients or in NHS environment
- An understanding of Electronic Patient Journey System
- Experience of working in NHS environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
190 Kennington Lane, London SE11 5DL
190 Kennington Lane, London SE11 5DL
London
SE11 5DL
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
