South London and Maudsley NHS Foundation Trust

Crisis Support & Recovery Practitioner

The closing date is 26 June 2025

Job summary

We ae excited to advertise a new role within the Croydon A&L service which will involve working in conjunction with the Croydon Health & wellbeing space to support Service Users in the community.

The Croydon Assessment & Liaison (A&L) Service is made up of three teams North, South & Central. We provide advice on the best treatment and care options available to people between the ages of 18-65 living in the London Borough of Croydon who have moderate to severe mental illness, such as anxiety, depression or personality disorder. We work closely with the Croydon Health & Wellbeing space, GPs, patients and carers.

The Croydon Health and Wellbeing Space (CHWS) is a drop-in service located in the heart of a busy shopping centre in Croydon (The Whitgift Centre). The space is open 6 days a week, 9-5pm. We operate drop-in times, 10-1pm, and the times outside this are for support appointments. The post holder will support with the assessment and delivery of psychological interventions for both individual and groups. Briefly, this may involve the assessment/triage of new referrals for psychology, followed by either the appropriate sign-posting of clients to alternative talking therapy services, or the offer and delivery of support in the form of group and individual psychological interventions. These psychological interventions will be supervised by a qualified clinical psychologist. The role will be during week days and operate between 9am and 5pm.

Main duties of the job

The post holder will work across the Croydon Assessment & Liaison Team (3 days a week) and The Croydon Health and wellbeing space (2 days a week), providing group and individual work, including psychoeducation, crisis management, carers support, and psychological and emotional support. The post holder will be responsible for co-facilitating groups at the CHWS and supporting a small caseload of patients in Croydon A&L.

About us

Some of our benefits are highlighted here:

Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.

Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.

Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes

NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

Details

Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,081 to £33,665 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

334-NUR-7051343-AP

Job locations

Jeanette Wallace House & Croydon Health & Wellbeing Space

Croydon

CR0 1ER


Job description

Job responsibilities

Please see the attached job description and person specification for details regarding the job description and main responsibilities.

Job description

Job responsibilities

Please see the attached job description and person specification for details regarding the job description and main responsibilities.

Person Specification

Qualifications

Essential

  • NVQ Level 3 completed in a mental health setting or equivalent qualification.

Desirable

  • Undergraduate degree (e.g. Bsc Psychology, or equivalent
  • Training in other specific interventions e.g. CBT/ DBT therapy, solution focused therapy

Experience

Essential

  • Experience of working in community mental health or acute inpatient settings
  • Experience of facilitating psychological or emotional support groups
  • Experience of supporting patients during a mental health crisis
  • Experience that supports working with, and addressing issues of, diversity within local communities

Desirable

  • Experience of delivering psychoeducation
  • Experience of supporting carers/relatives

Knowledge

Essential

  • Good theoretical knowledge of the problems experienced by and needs of at least one client group and of methods of assessment and treatment.
  • Ability to present information both written and oral and communicate this effectively

Desirable

  • Knowledge of psychological therapies (i.e. CBT, MBT, DBT, ACT)
  • Knowledge of social care needs and support available
  • Ability to conduct clinical audits

abilities

Essential

  • Ability to work effectively within a multi-disciplinary team, participating in effective team functioning and holding team roles.
  • Ability to identify and follow relevant clinical governance procedures
  • Ability to communicate complex, sensitive or contentious information to people who may have impediments to understanding
Person Specification

Qualifications

Essential

  • NVQ Level 3 completed in a mental health setting or equivalent qualification.

Desirable

  • Undergraduate degree (e.g. Bsc Psychology, or equivalent
  • Training in other specific interventions e.g. CBT/ DBT therapy, solution focused therapy

Experience

Essential

  • Experience of working in community mental health or acute inpatient settings
  • Experience of facilitating psychological or emotional support groups
  • Experience of supporting patients during a mental health crisis
  • Experience that supports working with, and addressing issues of, diversity within local communities

Desirable

  • Experience of delivering psychoeducation
  • Experience of supporting carers/relatives

Knowledge

Essential

  • Good theoretical knowledge of the problems experienced by and needs of at least one client group and of methods of assessment and treatment.
  • Ability to present information both written and oral and communicate this effectively

Desirable

  • Knowledge of psychological therapies (i.e. CBT, MBT, DBT, ACT)
  • Knowledge of social care needs and support available
  • Ability to conduct clinical audits

abilities

Essential

  • Ability to work effectively within a multi-disciplinary team, participating in effective team functioning and holding team roles.
  • Ability to identify and follow relevant clinical governance procedures
  • Ability to communicate complex, sensitive or contentious information to people who may have impediments to understanding

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Jeanette Wallace House & Croydon Health & Wellbeing Space

Croydon

CR0 1ER


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Jeanette Wallace House & Croydon Health & Wellbeing Space

Croydon

CR0 1ER


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manger

Patricia Phillip

patricia.phillip@slam.nhs.uk

Details

Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,081 to £33,665 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

334-NUR-7051343-AP

Job locations

Jeanette Wallace House & Croydon Health & Wellbeing Space

Croydon

CR0 1ER


Supporting documents

Privacy notice

South London and Maudsley NHS Foundation Trust's privacy notice (opens in a new tab)