Deputy Director - Neurodevelopmental Disorders

Job description

Job responsibilities

1) Leadership, as part of the Operations Directorate DLT

1. Provide strong visible leadership across the Operations Directorate to ensure the delivery of high quality patient focused services

2. Drive through the delivery of ambitious targets to continually improve performance within the Operations Directorate.

3. Introduce new and innovative strategies to maximise organisational efficiency.

4. Provide professional support and coaching to the management team.

5. Provide demonstrable assurance that all staff in the Operations Directorate are clear about what is expected and are working together in successful teams to achieve the Trusts vision.

6. Lead on the implementation of new systems, processes and policies.

7.Take the strategic operational lead within the Operations Directorate, ensuring most effective use of resources.

8. To act on behalf of the Service Director as required.

2) Service Development

1. In collaboration with the Clinical Director take lead responsibility for the implementation of improved patient care ensuring and continuously monitor the outcomes of services.

2. To have an active role in determining Operations Directorate priorities and objectives and contribute to the Trusts strategic plan.

3. To provide demonstrable assurance that processes are in place for continual review of services to achieve an optimal fit between clinical service delivery and current best practice.

4. Encourage and promote a quality and improvement agenda to ensure sharing good practice and excellence as appropriate.

5. Provide demonstrable assurance of clinical services delivery and patient outcomes, ensuring Commissioner clarity and effective service strategy within the Operations Directorate, other Operations Directorates in the Trust and KHP Clinical Academic Groups.

3) Operational & Performance Management

1. To manage the operational performance of the Operations Directorate ensuring the delivery of high quality patient care

2. To develop operational objectives within Operations Directorate, to ensure the achievement of Trust Targets and are consistent with Trust objectives.

3. Provide demonstrable assurance that effective clinical governance, risk management and controls assurance systems and procedures are embedded into the culture of the Operations Directorate

4. Ensure capital utilisation is maximised to optimise productivity and improve patient care including effective infection control systems.

5. Work closely with Clinicians, Managers and Trust Leads to ensure that the Operations Directorate is meeting its contractual obligations.

6. To lead on performance management systems in the Operations Directorate in order to provide assurance to the Operations Directorate Leadership and Trust Board that the Operations Directorate is meeting its statutory and contractual requirements

7. To lead on wider strategies to deliver integrated models of care as part of the Kings Health Partners mission to develop integrated care in community settings

8. To lead on the delivery of Operations Directorate performance improvement programmes

9. To manage the Operations Directorate Business and Planning function and develop and deliver the Operations Directorate business plan cycle

10. As part of the Operations Directorate SLT, to investigate and monitor with service managers and the Clinical Director SIs complaints and disciplinary issues and provide specialist advice as necessary

4) Financial Management

1. Work with the Finance Business Partner to provide demonstrable assurance that robust financial management systems and processes are in place to optimally utilise the Operations Directorate budget and resources.

2. Meet annual financial targets including Trust Cost Improvement Programmes (CIP), Commissioner Quality Innovation Prevention and Productivity programmes (QIPP) and any relevant partnership/alliance improvement programmes.

3. Provide demonstrable assurance that all delegated budgets within the Operations Directorate adhere to Trust Standing Financial Instructions and Standing Orders.

4. Establish a system for business risk evaluation of service developments.

5) Governance and Risk

1. Provide demonstrable assurance that patient safety is at the centre of Operations Directorate planning, analysis and performance delivery.

2. Provide demonstrable assurance that the Directorate employs robust risk management and systems for clinical quality and safety improvement.

3. Promote clinical information for benchmarking and audit to improve patient experience and delivery of excellent performance.

4. Provide demonstrable assurance that systems are in place to deliver accurate and timely statutory information (e.g. Data Protection and Freedom of Information).

5. As part of the Operations Directorate SLT, provide demonstrable assurance of strategy and practice implemented to achieve all regulatory duties and other compliance standards.

6) Human Resource Management

1. Develop and maintain robust staff development systems within the Operations Directorate engendering a culture of openness, value and respect.

2. Establish effective communication systems with all members of staff within the Directorate. Communication systems will reflect a two way relationship allowing Trust information to be disseminated, whilst also allowing individuals an opportunity to feedback any ideas or concerns.

3. Work with the HR Function and the HR Business Partners to ensure that all managers and employees comply with Trust policies and procedures, HR best practice and employment law.

4. Provide demonstrable assurance that all direct line management staff in the Directorate are regularly appraised and have a Personal Development Plan.

5. Promote a culture where staff feel empowered and accountable for the service they provide.

6. Provide demonstrable assurance that all staff in the department receive appropriate training and on-going development to enable them to competently and safely fulfil their roles.

7) Expectations

1. To deputise where appropriate for the Service Director at both internal and external meetings.

2. To cover where appropriate for other members of the Operations Directorate SLT.

3. To take part in the PMOA senior manager on call rota.

Person Specification

Qualifications

Essential

• Masters level education in relevant subject of equivalent post-graduate experience

Qualifications

Essential

• Evidence of continuing professional development

Experience

Essential

• Senior Management experience in running a large MDT with significant clinical and business delivery targets
• Experience of managing budgets and resources effectively
• Experience of leading and managing change to deliver organisational goals
• Experience of leading business planning processes and delivering targets within an agreed budget
• Experience of working within the NHS or a related public sector organisation
• Experience of individual and team Performance Management and Appraisals
• Experience of involving service users and carers in the development of services

Knowledge

Essential

• Working knowledge of all relevant legislation associated with health and social care
• Understanding of the role and function of other organisations providing services to people with mental ill-health
• Understanding of the legislative and quality frameworks that govern provision of mental health and social care

Skills

Essential

• Effective communications and interpersonal skills and proven ability to develop and manage key relationships at all levels
• Understanding of public sector management and NHS Mental Health services, Social and Primary Care services
• Understanding of working in a multi-cultural, inner city environment with diverse communities and complex needs
• Leadership skills especially the ability to lead and manage change through influence without direct management
• Able to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions
• Ability to support, manage and advise the team through difficult and challenging situations

Specialist knowledge

Essential

• Current good practice in specialist, acute and crisis services
• Knowledge of recent legislation affecting the NHS and local authority

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

South London & Maudsley NHS Trust

113 Denmark Hill

London

SE5 8AZ

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)