Job summary
**Please note you must be approaching completion or have completed the NHS Graduate Management Training Scheme in the past 6months to be able to apply to this post. Other candidates need not apply**
This is an exciting opportuity for people who are about to complete their final placement on the NHS Graduate Management Traininign Scheme and are looking for further development opportunity in operational management.
The post will be based within the Chief Operating Officer's office and will work with operational directorates to ensure the sustainable delivery of high quality mental health care to the populations we serve - implementation a range of care development initiative led by the team.
Main duties of the job
The post holder will be responsible for supporting the Chief Operating Officer's Department at South London & Maudsley NHS Foundation Trust. This team seeks to continually ensure the operational delivery of high quality care for service user and carers, ensuring operational effectiveness and continued improvement. It is accountable for the operations across all six directorates.
The post holder will support the team with operational delivery of its key functions:
Operational delivery of operational improvement, effectiveness and sustainability projects
Care development, redesign, and efficiency work
Organisational development activities
Quality & KPI assurance procedures
About us
South London and Maudsley NHS Foundation Trusthas a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as 'good'.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone's potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I'm going to do is at the heart of everything we do. When you join us, you'll be part of something special.
Job description
Job responsibilities
The main duties and responsibilities of the post holder will be to support:
- Supporting implementation of operational projects, e.g. tracker, meetings
- Monitoring for large delivery projects, risk management
- Stakeholder engagement, including senior internal and external stakeholders from system partners to clinical and operational staff to service users and carers
- Supporting continual development of operational delivery and the effective implementation of initiatives to improve effectiveness, efficiency and productivity in services
- Co-production and engagement with service users, carers and communities
- Monitoring and implementation of performance dashboards and KPIs
- Implementing project management software and resource management tools
- Organisational resource planning as part of care transformation
- Supporting service development, and optimisation initiatives
- Strategic and operational planning activities including the annual planning round
- Review and support team development process and pathways
- Research into mental health best practice and benchmarking to support service design and development
- Review team policies, change management, performance management
- Liaison with wider SLaM Corporate Functions, where appropriate
- Implementing software and project management tools
- Proposing policies or service changes, impact beyond own area, developing and implementing business policies which impact across multiple sites and services
Job description
Job responsibilities
The main duties and responsibilities of the post holder will be to support:
- Supporting implementation of operational projects, e.g. tracker, meetings
- Monitoring for large delivery projects, risk management
- Stakeholder engagement, including senior internal and external stakeholders from system partners to clinical and operational staff to service users and carers
- Supporting continual development of operational delivery and the effective implementation of initiatives to improve effectiveness, efficiency and productivity in services
- Co-production and engagement with service users, carers and communities
- Monitoring and implementation of performance dashboards and KPIs
- Implementing project management software and resource management tools
- Organisational resource planning as part of care transformation
- Supporting service development, and optimisation initiatives
- Strategic and operational planning activities including the annual planning round
- Review and support team development process and pathways
- Research into mental health best practice and benchmarking to support service design and development
- Review team policies, change management, performance management
- Liaison with wider SLaM Corporate Functions, where appropriate
- Implementing software and project management tools
- Proposing policies or service changes, impact beyond own area, developing and implementing business policies which impact across multiple sites and services
Person Specification
Essential
Essential
- About to complete/recent (6months) completion of Graduate Management Trainee Scheme
- Educated to degree level
- Experience working on iniatives within a large NHS Trust, developing knowledge and understanding
Desirable
- Experience in a mental health trust
Person Specification
Essential
Essential
- About to complete/recent (6months) completion of Graduate Management Trainee Scheme
- Educated to degree level
- Experience working on iniatives within a large NHS Trust, developing knowledge and understanding
Desirable
- Experience in a mental health trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
