Recovery and Engagement Worker

South London and Maudsley NHS Foundation Trust

The closing date is 12 May 2025

Job summary

Are you passionate about service user, carer and community involvement in bettering mental health services?

Are you able to adapt your communication style to best meet the needs of the users of our services to support them to have their voice heard?

Are you able to work with others with strength, kindness, and compassion?

Do you have the skills, creativity and can-do attitude to support the varied specialisms within our Directorate to expand on its involvement work?

If the answer is yes then we encourage you to apply to the newly created Senior Recovery and Engagement Worker role for the Psychological Medicine and Older Adult Directorate.

We are committed to supporting our staff in their career aspirations. We offer a range of ongoing development and training opportunities within our service. This includes regular supervision, yearly appraisals, in-house training sessions and access to external training courses facilitated by subject matter experts.

Main duties of the job

The Senior Recovery and Engagement Worker will lead on a specified engagement portfolio within the Directorate which covers the specialisms of; mental health and older adults, neuropsychiatry, eating disorders, affective disorders, psychosis, perinatal mental health and neurodevelopment disorders.

This is a patient and public facing role which will require the post holder to co-locate with our teams and spend time in our local communities to support the expansion of our involvement work.

About us

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It is important to us that you feel valued and appreciated and that is why we have a comprehensive benefits package on offer.

Some of our benefits are highlighted here:

  • Generous pay, pensions and leave,we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
  • Work life balance,flexible working and supporting a range of flexible options, such as: part-time working and job sharing.
  • Career development,There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
  • Car lease,our staff benefit from competitive deals to lease cars
  • Accommodation,our staff benefit from keyworker housing which is available on selected sites
  • NHS discounts,with discounts up to 10% from a variety of well-known retail brands through Health Service Discounts website.

Other benefits include:

  • Counselling services
  • Wellbeing events
  • Long service awards
  • Cycle to work scheme
  • Season ticket loan
  • Childcare vouchers
  • Staff restaurants

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£44,806 to £53,134 a year per annum inclusive of HCAS

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Flexible working

Reference number

334-NUR-6976576-LF

Job locations

Blue Star House

234 - 244 Stockwell Road

London

SW9 9SP


Job description

Job responsibilities

Full details and list of key responsibilities are included in the attached job description.

About the location:

This role includes travelling between Directorate Services in Lambeth, Southwark, Lewisham and Croydon.

Preference for work base will be discussed at interview but there is an expectation that you will travel between Trust and Non-Trust sites.

Job description

Job responsibilities

Full details and list of key responsibilities are included in the attached job description.

About the location:

This role includes travelling between Directorate Services in Lambeth, Southwark, Lewisham and Croydon.

Preference for work base will be discussed at interview but there is an expectation that you will travel between Trust and Non-Trust sites.

Person Specification

Qualifications

Essential

  • A relevant degree or equivalent qualification in a healthcare, social care, or community engagement field (or significant equivalent experience)
  • Evidence of ongoing continued professional development in relevant area

Desirable

  • Evidence of further training relevant to recovery and engagement role.

Experience

Essential

  • Experience of working in multicultural environments with diverse populations of people
  • Experience of working with people with a broad range and severity of different mental health conditions
  • Experience of facilitating groups, co-producing and presenting information in a variety of settings including developing and presenting training programmes and co-facilitating groups with service users and staff
  • Experience of working directly with service users and their support networks in a health / public or voluntary sector setting
  • Experience of partnership working across statutory and voluntary organisations

Desirable

  • Experience of working with a range of providers, supporting them to involve users of their services

Knowledge

Essential

  • Knowledge and understanding of the concepts of mental health, wellbeing and recovery
  • Understanding of issues of consent, capacity and confidentiality
  • Understanding of the 4Pi National Involvement Standards Framework and able to evidence examples of implementing these standards in practice
  • Understanding of the Patient and Carer Race and Equality Framework and able to evidence examples of implementing these standards in practice
  • Understanding of the Triangle of Care Model and its principles and able to evidence examples of implementing these standards in practice

Skills and Abilities

Essential

  • Experience of using a variety of MS Office programmes e.g. Word, Excel, Access, Publisher, PowerPoint, Teams
  • Skills in understanding the dynamics of a team and have the ability to work effectively within team structures
  • Ability to manage own workload and work autonomously
  • Ability to reflect and critically appraise own performance
  • Ability to build and manage relationships with teams, managers and senior leaders, as well as a range of external stakeholders
  • Experience of managing volunteers at all stages of their involvement with a project
  • Ability to support staff at all levels to work alongside service users and carers to progress the involvement agenda
  • Ability to positively risk take and, with support, to challenge the status quo at all levels
  • Effective communication and presentation skills with the ability to adapt to differing needs
  • Ability to develop close working relationships between individuals, teams and organisations in particular with service users and carers
  • Strong planning and organisational skills
  • Ability to analyse and draw conclusions from various sources of data and present it clearly to a wider audience

Desirable

  • Sound technical and creative skills in the use of video, social media or other mediums to promote inclusion and engagement activities
  • Experience of developing website content
Person Specification

Qualifications

Essential

  • A relevant degree or equivalent qualification in a healthcare, social care, or community engagement field (or significant equivalent experience)
  • Evidence of ongoing continued professional development in relevant area

Desirable

  • Evidence of further training relevant to recovery and engagement role.

Experience

Essential

  • Experience of working in multicultural environments with diverse populations of people
  • Experience of working with people with a broad range and severity of different mental health conditions
  • Experience of facilitating groups, co-producing and presenting information in a variety of settings including developing and presenting training programmes and co-facilitating groups with service users and staff
  • Experience of working directly with service users and their support networks in a health / public or voluntary sector setting
  • Experience of partnership working across statutory and voluntary organisations

Desirable

  • Experience of working with a range of providers, supporting them to involve users of their services

Knowledge

Essential

  • Knowledge and understanding of the concepts of mental health, wellbeing and recovery
  • Understanding of issues of consent, capacity and confidentiality
  • Understanding of the 4Pi National Involvement Standards Framework and able to evidence examples of implementing these standards in practice
  • Understanding of the Patient and Carer Race and Equality Framework and able to evidence examples of implementing these standards in practice
  • Understanding of the Triangle of Care Model and its principles and able to evidence examples of implementing these standards in practice

Skills and Abilities

Essential

  • Experience of using a variety of MS Office programmes e.g. Word, Excel, Access, Publisher, PowerPoint, Teams
  • Skills in understanding the dynamics of a team and have the ability to work effectively within team structures
  • Ability to manage own workload and work autonomously
  • Ability to reflect and critically appraise own performance
  • Ability to build and manage relationships with teams, managers and senior leaders, as well as a range of external stakeholders
  • Experience of managing volunteers at all stages of their involvement with a project
  • Ability to support staff at all levels to work alongside service users and carers to progress the involvement agenda
  • Ability to positively risk take and, with support, to challenge the status quo at all levels
  • Effective communication and presentation skills with the ability to adapt to differing needs
  • Ability to develop close working relationships between individuals, teams and organisations in particular with service users and carers
  • Strong planning and organisational skills
  • Ability to analyse and draw conclusions from various sources of data and present it clearly to a wider audience

Desirable

  • Sound technical and creative skills in the use of video, social media or other mediums to promote inclusion and engagement activities
  • Experience of developing website content

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Blue Star House

234 - 244 Stockwell Road

London

SW9 9SP


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Blue Star House

234 - 244 Stockwell Road

London

SW9 9SP


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Patient and Public Information Lead

Nuala Conlan

nula.conlan@slam.nhs.uk

07854331876

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£44,806 to £53,134 a year per annum inclusive of HCAS

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Flexible working

Reference number

334-NUR-6976576-LF

Job locations

Blue Star House

234 - 244 Stockwell Road

London

SW9 9SP


Supporting documents

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