Ward Administrator / Housekeeper

South London and Maudsley NHS Foundation Trust

The closing date is 30 April 2025

Job summary

Gresham 1 is a 20 bed, female ward based at The Bethlem Royal Hospital. As an inpatient mental health ward, we provide assessment, treatment and intensive nursing care for service users who live in the London Borough of Croydon. The South London and Maudsley (SLAM) NHS Trust works closely with other services both inside and outside of SLAM to ensure the best care outcome is achieved for every service user.

In this role, you will be part of an administrative team responsible for providing comprehensive administrative support to the multi-professional team.

Main duties of the job

1) Provide comprehensive administrative support to the multi-professional team with regards to the processing of clinical documentation, managing queries and data entry.

2) To deliver a high standard of customer care representative of the service and the overall Trust's objectives.

3) Support the collection and updating of specific service-related information and activity to ensure required Key Performance Indicators (KPI) are input in a timely fashion onto required systems.

4) Assist with non-clinical processes which need to be undertaken in order to support clinical teams and the overall service deliver quality patient care.

5) Assist with the induction of new / temporary staff by requesting trust log in / keys / Trust ID's.

6) To work in a flexible and open manner in line with the needs of the service.

7) To participate in any training and developmental needs as required by the Business Manager / Team Manager.

9) Support with housekeeping duties including linen checks, ordering dry goods, logging maintenance issues and completing monthly environmental checks.

10) To ensure that patient information is kept up to date

About us

About South London and Maudsley:

SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£28,622 to £30,225 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

334-NCL-6558378

Job locations

Gresham 1 ward

Bethlem Royal Hospital

Beckenham

BR3 3BX

Job description

Job responsibilities

Monthly environmental checks with ward manager
Linen stock weekly
Dry goods ordering
Stationary / medical equipment ordering
Update admission and discharge tracker daily
Minute take business meetings
Scanning
Requesting IT access for new staff
Discharge patients
Support with medical notes requests
Ad hoc admin duties

Job description

Job responsibilities

Monthly environmental checks with ward manager
Linen stock weekly
Dry goods ordering
Stationary / medical equipment ordering
Update admission and discharge tracker daily
Minute take business meetings
Scanning
Requesting IT access for new staff
Discharge patients
Support with medical notes requests
Ad hoc admin duties

Person Specification

Knowledge/Skills

Essential

Experience in a responsible administrative / secretarial role
Proven experience of office systems (including Microsoft Outlook, Word, Excel and PowerPoint)
Marinating the quality and integrity of data
Experience in minute taking
Demonstrate the ability to produce/present documentation at a high standard

Desirable

NHS in house systems and databases
Experience of working with mental health patients

Person Specification

Knowledge/Skills

Essential

Experience in a responsible administrative / secretarial role
Proven experience of office systems (including Microsoft Outlook, Word, Excel and PowerPoint)
Marinating the quality and integrity of data
Experience in minute taking
Demonstrate the ability to produce/present documentation at a high standard

Desirable

NHS in house systems and databases
Experience of working with mental health patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information