Care Coordinator

Job responsibilities

1) Assessment: To be responsible for the assessment of newly referred adults with First Episode Psychosis and the subsequent presentation of findings to the wider team. To work with diagnostic uncertainty, providing ongoing comprehensive assessments and outcome monitoring for all service users within caseload. To undertake risk assessments regularly, involving all other health professionals/agencies involved. To ensure that risk assessments are regularly updated, are meaningful and are reflected in care plans.

2) Engagement: Assertively outreach difficult to engage clients. To meet service users regularly, as far as possible at a venue of their choice, be this at home, CMHT centre, education, work or recreational establishments to assist with engagement and encourage participation in treatment delivery as well as facilitating independence in all aspects of daily living.

3) Support: To provide ongoing care coordination of a designated caseload of service users who will be experiencing their first episode of psychosis. To provide support and advice in relation to service users regarding the issues concerning them. To work collaboratively with service users focussing on a recovery approach. Provide information to help clients make an informed choice about opportunities and services available to them and to then assist clients to obtain the required services, support and entitlement.

4) Interventions: To provide interventions relevant to a first episode client group. To ensure all interventions are age appropriate and that care is sensitive to the needs of black and minority ethnic service users. To provide low intensity CBT and Mindfulness interventions under supervision. To provide psycho-education to services users. To have a client centred approach with a focus on resocialisation and social inclusion

5) Families and Carers: To involve families and carers in treatment plans where appropriate. This may require direct family interventions. Ensuring services are provided within guidance of the Children and Carers Acts. To ensure that the needs of Carers are assessed and the care services are provided as necessary. To provide families and carers with psycho-education.

6) MDT Working: To work in co-operation with members of the multi-disciplinary team and all other relevant health professionals to assess, develop, implement and evaluate high quality packages of client centred care. To form effective relationships with inpatient services to facilitate early effective discharge. To participate in Mental Health Act Assessments of service users that you are responsible for as appropriate. To take part in all clinical meetings.

7) Communication: To maintain accurate clinical documentation on designated caseload ensuring case notes are up to date as per guidance and in line with electronic patient journey system. To ensure effective verbal and written communication with all involved with delivery of care. The post holder will liaise with other disciplines and organisations to ensure that all issues affecting service user care are managed and communicated to a high standard.

8) Personal Development: To remain up to date with current/emerging good practice relating to community mental health services, in general and Early Intervention services in particular. To abide by the policies of SLAM NHS foundation Trust and Local Authority. To keep abreast of all developments pertaining to the provision of Community Mental Health Care. To contribute to effective MDT working. To meet regularly with Team Manager/Supervisor. To remain up to date with all mandatory training requirements. To undertake CPD as agreed with Team Leader. To provide supervision to other junior members of staff.

9) Miscellaneous: To participate in the team duty system. To provide cover for colleagues in their absence. To participate in research as requested. To undertake audit/clinical governance as required. To undertake other duties as requested by Clinical Service Lead and the LEIS Team Leader and to be willing to work from any location in the borough.

Qualifications

Essential

• Relevant professional qualification. e.g. RMN with NMC registration or Occupational Therapist or Social Worker with HCPC registration
• Up to date registration
• Evidence of continuing professional development e.g. relevant training

Experience

Essential

• Significant experience of working with service users with psychosis when acutely unwell
• Significant experience and skills in risk assessment and management
• Significant experience and clinical assessment skills
• Experience of working with service users with psychosis and their carers
• Working within a multi-disciplinary setting
• Experience of working in a multi-cultural setting
• Experience of partnership working with statutory and voluntary services

Desirable

• Experience of the use of evidence based interventions relating to the care of service users with first episode psychosis
• Experience of working with service users experiencing psychosis within a community setting
• Experience of carrying out Family Interventions or CBT
• Experience in working with Dual Diagnosis, LD or ASD

Knowledge

Essential

• Knowledge of the Recovery Approach and its application in practice
• Knowledge of a range of interventions appropriate to the needs of service users with first episode of psychosis
• Knowledge of Early Intervention in Psychosis Approach
• Knowledge of the issues around social inclusion for mental health services users.
• Knowledge of CPA, Care Act, Mental Capacity Act Mental Health Act and other relevant legislation as application to practice

Desirable

• Knowledge of current Government Policy and Guidelines concerning provision of community mental health care and of EI in psychosis in particular

Skills

Essential

• Skills and experience in crisis management
• Excellent verbal and written communication skills
• IT/data input skills
• Ability to provide psychoeducation to service users and their carers about psychosis
• Ability to provide care that is sensitive to the needs of minority groups
• Ability to involve service users in their care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).