South London and Maudsley NHS Foundation Trust

SLP Complex Care Data Quality Analyst

Information:

This job is now closed

Job summary

This a full-time permanent role as a data analyst within the Complex Care Programme in the South London Partnership. The successful applicant will be providing support to a very busy team, where attention to detail, timeliness and working to deadlines are essential. The postholder will report to the Information lead with whom, they will work alongside on a day to day basis. The successful applicant will need to have solid business experience in extracting, preparing and summarising data into a variety of reporting formats and have excellent analytical skills. The role would benefit from candidates with an appreciation of the relationship between the Local Authorities, Integrated Care Boards, NHS England and individual provider and commissioning organisations and working experience in the NHS. Please note - AFC banding (Band 5) is indicative whilst we await job evaluation.

Main duties of the job

Participate in data quality investigations and data cleansing operations to ensure patient data is accurate and fit for purpose

Develop and support reporting processes to ensure that they are designed and implemented to meet the needs the users and that data standards are adhered to.

Promote and support the effective use of data, information, knowledge and technology to monitor and maximise data quality for the full range of Trust services.

Support the implementation of new data collection and entry methods.

Support improvements in data quality across the programme, concentrating on core patient datasets and other key performance information.

Support improvements in patient care through the effective use of information analysis gathered via a variety of data quality projects.

About us

The South London Mental Health and Community Partnership (SLP) is a collaboration between Oxleas NHS Foundation Trust, (Oxleas) South London and Maudsley NHS Foundation Trust, (SLaM), and South West London and St George's Mental Health NHS Trust (SWLSTG) between them delivering mental health services to a population of more than three million people. The partnership brings together clinical expertise, experience, and innovation, aiming to improve quality, use resources most effectively, and deliver best practice consistently to all patients. Since its inception, the SLP has been a resilient and effective partnership that has improved patient experience, introduced innovation, and developed new services across the 12 boroughs of south London.

The Complex Care Programme (CCP) was developed in 2018 after a national Care Quality Commission (CQC) study that reported those in complex mental health care placements (those in independent inpatient rehabilitation hospitals, nursing, residential and supported living placements) commissioned by Clinical Commissioning Groups (CCGs) were often 'funded and forgotten'.

The population in this pathway includes people with complex mental health care needs, the majority having a diagnosis of psychosis with significant comorbidities (i.e., personality disorder, learning disability, substance misuse and autism) and complex social care needs, therefore requiring a funded placement or the need to access a funded placement to support recovery.

Details

Date posted

07 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,964 to £43,780 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

334-NCL-7101155-TA

Job locations

Lambeth Hospital

108 Landor Road

Stockwell

SW9 9NU


Job description

Job responsibilities

Data Analysis and Data Quality

Ability to provide in-depth technical data analysis of existing data reports and identify areas of data quality concerns.

Liaise with stakeholders to ensure both inputs and outputs are understood.

Work closely with senior staff within the team to ensure reporting is accurate and to identify corrective action for data quality issues raised.

To aid in the provision of good quality management and clinical information to support clinical, operational management and transformation processes.

Support and advise stakeholders, both clinical and management, by providing the information necessary to improve their data quality.

Report Design

Ability to develop and maintain analytical reports to convey data quickly to the viewer, whilst adhering to technical and reporting standards outlined by the Information Lead.

Liaise with senior management to ensure that the requirements for reporting are clear and complete and provide routine updates through the development lifecycle of reports.

Information Submissions

Assist with the production and submissions of routine information and data submissions to partner trusts, local commissioners/authorities and partnership SharePoint site.

Verify and validate that all submissions meet expected standards, and data quality is robust, accurate and complete when compared to previous returns and local acceptance rules.

Engagement and Requirements

Liaise and advise stakeholders of the data resources which are available, signposting them to information which may assist their roles.

Attend meetings with stakeholders to capture their information and data needs. Document the requirements including the purpose, importance, scope and refresh frequency of any needed report, data extract or dashboard.

Liaise with the Complex Care Data and Finance teams to ensure that the required product meets the needs of the stakeholder, as outlined in the requirements documentation.

Innovation

Participate and lead aspects of the innovation projects within the Complex Care Department recording and sharing ideas, learning best practices and new design approaches.

Complexity

Performs a broad range of highly complex analytical work activities, in a variety of contexts.

Investigates, defines and resolves complex data requirements.

To proactively develop an awareness of data quality issues that might have an impact on the output of analysis and to support follow up audits.

Autonomy

Works under general supervised direction within a clear framework of accountability.

Exercises substantial personal responsibility and autonomy.

Plans own work to meet given objectives and processes.

Manages her/his work proactively

Teamwork and Influence

Provides attention to detail and is proven team player, with good communication and workshop facilitation skills, able to interact with technical and non-technical stakeholders.

Liaises effectively with a wide range of stakeholders both internally and externally and provides the value to all stakeholders and optimises for best business outcomes.

To maintain professional relationships within the Data & Finance Information Team, attending regular meetings and contributing to the development of reporting mechanisms and the programmes data warehouse.

Business Skills

Ensures the adherence to Trust standards, methods, tools and applications.

Demonstrates an analytical and systematic approach to data analysis, report design, and general problem solving.

Communicates effectively orally and in writing, presenting highly complex technical information to both technical and non-technical audiences.

Plans, schedules and monitors work to meet time and quality targets and in accordance with relevant legislation and procedures.

Training and Development

To undertake mandatory and statutory training as required by Trust policy.

To contribute and commit to undertaking an annual development appraisal.

To undertake personal development as identified in the Performance Appraisal and Development Review (PADR).

To develop an understanding of the operational and clinical delivery of services within the programme, and the commissioning arrangements of these services, in order that accurate information is produced.

To develop a sound knowledge of Commissioning Data Sets (CDS) and NHS Data Dictionary definitions.

Job description

Job responsibilities

Data Analysis and Data Quality

Ability to provide in-depth technical data analysis of existing data reports and identify areas of data quality concerns.

Liaise with stakeholders to ensure both inputs and outputs are understood.

Work closely with senior staff within the team to ensure reporting is accurate and to identify corrective action for data quality issues raised.

To aid in the provision of good quality management and clinical information to support clinical, operational management and transformation processes.

Support and advise stakeholders, both clinical and management, by providing the information necessary to improve their data quality.

Report Design

Ability to develop and maintain analytical reports to convey data quickly to the viewer, whilst adhering to technical and reporting standards outlined by the Information Lead.

Liaise with senior management to ensure that the requirements for reporting are clear and complete and provide routine updates through the development lifecycle of reports.

Information Submissions

Assist with the production and submissions of routine information and data submissions to partner trusts, local commissioners/authorities and partnership SharePoint site.

Verify and validate that all submissions meet expected standards, and data quality is robust, accurate and complete when compared to previous returns and local acceptance rules.

Engagement and Requirements

Liaise and advise stakeholders of the data resources which are available, signposting them to information which may assist their roles.

Attend meetings with stakeholders to capture their information and data needs. Document the requirements including the purpose, importance, scope and refresh frequency of any needed report, data extract or dashboard.

Liaise with the Complex Care Data and Finance teams to ensure that the required product meets the needs of the stakeholder, as outlined in the requirements documentation.

Innovation

Participate and lead aspects of the innovation projects within the Complex Care Department recording and sharing ideas, learning best practices and new design approaches.

Complexity

Performs a broad range of highly complex analytical work activities, in a variety of contexts.

Investigates, defines and resolves complex data requirements.

To proactively develop an awareness of data quality issues that might have an impact on the output of analysis and to support follow up audits.

Autonomy

Works under general supervised direction within a clear framework of accountability.

Exercises substantial personal responsibility and autonomy.

Plans own work to meet given objectives and processes.

Manages her/his work proactively

Teamwork and Influence

Provides attention to detail and is proven team player, with good communication and workshop facilitation skills, able to interact with technical and non-technical stakeholders.

Liaises effectively with a wide range of stakeholders both internally and externally and provides the value to all stakeholders and optimises for best business outcomes.

To maintain professional relationships within the Data & Finance Information Team, attending regular meetings and contributing to the development of reporting mechanisms and the programmes data warehouse.

Business Skills

Ensures the adherence to Trust standards, methods, tools and applications.

Demonstrates an analytical and systematic approach to data analysis, report design, and general problem solving.

Communicates effectively orally and in writing, presenting highly complex technical information to both technical and non-technical audiences.

Plans, schedules and monitors work to meet time and quality targets and in accordance with relevant legislation and procedures.

Training and Development

To undertake mandatory and statutory training as required by Trust policy.

To contribute and commit to undertaking an annual development appraisal.

To undertake personal development as identified in the Performance Appraisal and Development Review (PADR).

To develop an understanding of the operational and clinical delivery of services within the programme, and the commissioning arrangements of these services, in order that accurate information is produced.

To develop a sound knowledge of Commissioning Data Sets (CDS) and NHS Data Dictionary definitions.

Person Specification

Qualifications

Essential

  • Degree or equivalent experience

Experience

Essential

  • Solid business experience in extracting, preparing and summarising data into a variety of reporting formats
  • Excellent analytical skills
  • Able to work at a detailed level, identifying inconsistencies and making necessary changes or recommend changes where these have a significant impact on outcomes

Desirable

  • An appreciation of the relationship between the Local Authorities, Integrated Care Boards, NHS England and individual provider and commissioning organisations
  • Experience of working within the NHS

Knowledge

Essential

  • Excellent working knowledge of MS Office products notably Excel and Word
  • Knowledge of NHS systems and Data Protection Act and Caldicott data requirements
  • Ability to work on own initiative and as part of a team's deadlines
  • Logical, methodical, pro-active and enthusiastic in working practices
Person Specification

Qualifications

Essential

  • Degree or equivalent experience

Experience

Essential

  • Solid business experience in extracting, preparing and summarising data into a variety of reporting formats
  • Excellent analytical skills
  • Able to work at a detailed level, identifying inconsistencies and making necessary changes or recommend changes where these have a significant impact on outcomes

Desirable

  • An appreciation of the relationship between the Local Authorities, Integrated Care Boards, NHS England and individual provider and commissioning organisations
  • Experience of working within the NHS

Knowledge

Essential

  • Excellent working knowledge of MS Office products notably Excel and Word
  • Knowledge of NHS systems and Data Protection Act and Caldicott data requirements
  • Ability to work on own initiative and as part of a team's deadlines
  • Logical, methodical, pro-active and enthusiastic in working practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Lambeth Hospital

108 Landor Road

Stockwell

SW9 9NU


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Lambeth Hospital

108 Landor Road

Stockwell

SW9 9NU


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Performance Manager

Terry Harper

terry.harper@slam.nhs.uk

Details

Date posted

07 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,964 to £43,780 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

334-NCL-7101155-TA

Job locations

Lambeth Hospital

108 Landor Road

Stockwell

SW9 9NU


Supporting documents

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