Job summary
To work alongside the Croydon Business Manager in supporting the delivery of business and performance objectives for identified services. To assist the Clinical Service Leads and/or relevant Associate Clinical Director and Borough Lead with the administrative processes involved with the management of their specific areas. Provide managerial and professional leadership to administrative staff working within service areas of the pathway. Oversee relevant building or assigned areas of site management issues.
Main duties of the job
1) Provide leadership and management of administrative staff ensuring optimum service performance and effective appropriate cover with available resources. 2) To organise, attend and minute relevant community meetings. 3) To deliver a high standard of customer care that is representative of the service and the overall trust's objectives. 4) Manage identified building/site issues within boroughs 5) Assist with implementing or developing required actions in support of efficient service delivery. 6) Provide non-clinical /pathway representation at service related events. 7) Provide administrative assistance to the pathway Clinical Service Leads and/or relevant Associate Clinical Director and Business Manager. 8) Participate in any training and developmental needs as required by the business manager/service needs. 9) Contribute to meeting identified financial targets. 10) Support the service-wide administrative cover arrangements
About us
Benefits:
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close-knit team at South London and Maudsley. It's important to us that you are valued and appreciated and that is why we have a comprehensive benefits package on offer
Some of our benefits are highlighted here:
oGenerous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package, which is dependent on the role and length of service.
oWork life balance, flexible working and support with a range of flexible options, such as: part-time working and job sharing.
o Career development, there are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
oNHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Other benefits include:
oCounselling services
oWellbeing events
oLong service awards
oCycle to work scheme
o Season ticket loan
oChildcare vouchers
oStaff restaurants
Job description
Job responsibilities
Please refer to the Job Description and the Job Spec.
To assist the Clinical Service Leads and/or relevant Associate Clinical Director and Borough Lead with the administrative processes involved with the management of their specific areas. Provide managerial and professional leadership to administrative staff working within service areas of the pathway. Oversee relevant building or assigned areas of site management issues.
Job description
Job responsibilities
Please refer to the Job Description and the Job Spec.
To assist the Clinical Service Leads and/or relevant Associate Clinical Director and Borough Lead with the administrative processes involved with the management of their specific areas. Provide managerial and professional leadership to administrative staff working within service areas of the pathway. Oversee relevant building or assigned areas of site management issues.
Person Specification
Qualifications
Essential
- NVQ level 4 or relevant academic education to Degree level or equivalent experience covering the range of skills and knowledge required.
- (A/I) Evidence of on going professional development and up to date mandatory training record. (A)
Experience
Essential
- Experience of communicating patient and business sensitive information
- Experience in providing line management supervision or of delegating tasks within a multi-professional team.
- Highly experienced in using Microsoft Office packages (Word, Excel and Power Point)
- Experience of undertaking audits
Knowledge
Essential
- Knowledge of NHS targets & guidelines
- Knowledge of admin procedures
Skills
Essential
- Excellent communication skills verbal and written
- Ability to communicate with multi-professional staff of all levels internally and externally
- Able to think and plan ahead using own initiative.
- Able to multitask, juggling several work streams at the same time
- Excellent Keyboard skills.
Person Specification
Qualifications
Essential
- NVQ level 4 or relevant academic education to Degree level or equivalent experience covering the range of skills and knowledge required.
- (A/I) Evidence of on going professional development and up to date mandatory training record. (A)
Experience
Essential
- Experience of communicating patient and business sensitive information
- Experience in providing line management supervision or of delegating tasks within a multi-professional team.
- Highly experienced in using Microsoft Office packages (Word, Excel and Power Point)
- Experience of undertaking audits
Knowledge
Essential
- Knowledge of NHS targets & guidelines
- Knowledge of admin procedures
Skills
Essential
- Excellent communication skills verbal and written
- Ability to communicate with multi-professional staff of all levels internally and externally
- Able to think and plan ahead using own initiative.
- Able to multitask, juggling several work streams at the same time
- Excellent Keyboard skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
