Community Team Leader

South London and Maudsley NHS Foundation Trust

The closing date is 09 March 2025

Job summary

To have an overall management responsibility for the delivery of care within an integrated community team in accordance with Trust policies and procedures. To lead a team of professional and support staff in the delivery of high quality evidence-based practice, ensuring that regular supervision and appraisal take place. To manage administrative and operational resources in a cost-effective manner, evaluating the standard of service delivered. To coordinate multi-disciplinary working, maintaining excellent communication and working relationships with all team members and other services within the Trust and social care to ensure effective interface and continuity of care between disciplines and services. There is an expectation that the post holder will place the needs of services users at the centre of care delivery. The post holder will carry our clinical and managerial procedures to a standard that ensures safe and effective care, and complies with the relevant code of Professional Conduct.

Main duties of the job

Management of care and practice

Ensure that all clinical practice is developed using up to date evidence base, ensuring that all staff have the appropriate skill base and supporting mechanisms to access training to work with the service user group.
Oversee a service user's care pathway, utilising available resources and Patient Journey framework and lead the team in its implementation.
Ensure systems are in place to support user and carer-centred involvement in the planning and provision of care.
Ensure that staff receive regular supervision and appraisal, and are offered essential and developmental training in accordance with their personal development plans, and the needs of the service.
Ensure that all service users are made aware of, encouraged, and assisted to use all services available to them.

(ii) Management of Financial and Material Resources

Ensure team finances are managed within allocated budget, including recruitment of staff.
All absences, bank and agency are managed within budget and Trust guidelines.
Communicate to all staff how they can contribute to the efficient management of financial and material resources.
Identify and deal with cost pressures which may have an impact on the financial expenditure

About us

South London and Maudsley NHS Foundation Trust(SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.

SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.

Date posted

21 February 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,883 to £58,544 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

334-NUR-6874904-LF

Job locations

Jeanette Wallace house

1 EDRIDGE ROAD

CROYDON

CR0 1FE

Job description

Job responsibilities

(1)Develop and maintain procedures that result in good communication between the multidisciplinary team and other agencies.

(2) Arrange and in some instances, chair relevant meetings involving other agencies, patients and carers when necessary to facilitate good communication.

(3) The post-holder will lead the team in setting, implementing and monitoring realistic and achievable objectives in accordance with the aims and objectives of the service.

(4) Attend meetings and forums, representing the team at various levels both within the Trust and with external agencies, ensuring that all staff are kept fully briefed on any new developments etc. The post-holder may be required to participate in specific inter-agency work relevant to the service.

(5) Ensure that all communication (verbal or written) between the team and other departments or agencies is of a high standard both in its content and presentation.

(6) Ensure that all written and electronically stored information is accessible only to authorised personnel and is stored in accordance with the Data Protection Act.

(7) Ensure that administrative staff are aware of the importance of the collection of statistical data and ensure that this is collected and stored in an accurate and timely fashion.

(vi) Management of the Environment

Ensue that the Health and Safety at Work Act is adhered to by all staff. The post-holder will have responsibility for ensuring that all staff receive any training necessary to meet the requirements of the Act. (e.g. fire training, first aid, etc.). The post-holder will be responsible for taking immediate action to deal with any problem which might affect service user, visitor or staff safety. This will involve liaison with the relevant Health and Safety Co-ordinator.
Ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve practice.

(vii) Personal Development and Freedom to Act

The post-holder will

Be prepared to physically move between sites as needed.
Ensure that they are fully aware of current developments and practice in their clinical area.
Acknowledge their own limitations and discuss/identify their training and development needs with their line manager.
Make effective use of supervision with their line manager on a regular and agreed basis.
Be aware of the need to reflect on their practice both as clinician and manager.
Manage their own time efficiently.
Be aware of and adhere to all Trust Policies and act as a role model to other staff.

(viii) Other Responsibilities

The post-holder will also be responsible for:

Deputising for the Service Manager as required.
Establishing and building on excellent working relationships between other services within and external to the Directorate.
Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive.
Implementation of the complaints procedure including investigation, response, and resolution.
Ensuring that their line manager is kept informed of all developments and changes within the team.

Job description

Job responsibilities

(1)Develop and maintain procedures that result in good communication between the multidisciplinary team and other agencies.

(2) Arrange and in some instances, chair relevant meetings involving other agencies, patients and carers when necessary to facilitate good communication.

(3) The post-holder will lead the team in setting, implementing and monitoring realistic and achievable objectives in accordance with the aims and objectives of the service.

(5) Ensure that all communication (verbal or written) between the team and other departments or agencies is of a high standard both in its content and presentation.

(6) Ensure that all written and electronically stored information is accessible only to authorised personnel and is stored in accordance with the Data Protection Act.

(7) Ensure that administrative staff are aware of the importance of the collection of statistical data and ensure that this is collected and stored in an accurate and timely fashion.

(vi) Management of the Environment

Ensue that the Health and Safety at Work Act is adhered to by all staff. The post-holder will have responsibility for ensuring that all staff receive any training necessary to meet the requirements of the Act. (e.g. fire training, first aid, etc.). The post-holder will be responsible for taking immediate action to deal with any problem which might affect service user, visitor or staff safety. This will involve liaison with the relevant Health and Safety Co-ordinator.
Ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve practice.

(vii) Personal Development and Freedom to Act

The post-holder will

Be prepared to physically move between sites as needed.
Ensure that they are fully aware of current developments and practice in their clinical area.
Acknowledge their own limitations and discuss/identify their training and development needs with their line manager.
Make effective use of supervision with their line manager on a regular and agreed basis.
Be aware of the need to reflect on their practice both as clinician and manager.
Manage their own time efficiently.
Be aware of and adhere to all Trust Policies and act as a role model to other staff.

(viii) Other Responsibilities

The post-holder will also be responsible for:

Deputising for the Service Manager as required.
Establishing and building on excellent working relationships between other services within and external to the Directorate.
Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive.
Implementation of the complaints procedure including investigation, response, and resolution.
Ensuring that their line manager is kept informed of all developments and changes within the team.

Person Specification

Person specification - experience

Essential

Experience of managing clinical practice in a mental health service
Experience of doing /running/organising medications
Experience of providing clinical and managerial supervision

Desirable

Experience of working with other client groups and of using a variety of models and approaches to care
Experience of managing non-clinical staff and other professionals
Experience of staff performance
Experience of implementing significant changes in working practices
Experience of project management
Experience of recruitment process

Registered Mental Health Nurse/Learning Disability

Essential

Mentorship course (or other relevant teaching/assessment course) A
Registered Mental Health Nurse/Learning Disability
Evidence of continuing professional development

Desirable

Management Course

Person Specification

Person specification - experience

Essential

Experience of managing clinical practice in a mental health service
Experience of doing /running/organising medications
Experience of providing clinical and managerial supervision

Desirable

Experience of working with other client groups and of using a variety of models and approaches to care
Experience of managing non-clinical staff and other professionals
Experience of staff performance
Experience of implementing significant changes in working practices
Experience of project management
Experience of recruitment process

Registered Mental Health Nurse/Learning Disability

Essential

Mentorship course (or other relevant teaching/assessment course) A
Registered Mental Health Nurse/Learning Disability
Evidence of continuing professional development

Desirable

Management Course

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).