CPN/Care Coordinator

South London and Maudsley NHS Foundation Trust

The closing date is 22 September 2024

Job summary

The Recovery and Rehabilitation Team is integrated with Croydon Social Care in working with all adults in Croydon Funded Placements experiencing severe and enduring mental illness and who present with complex needs. Currently we work with those who have Psychosis as a primary diagnosis but many of our service users have secondary mental health diagnosis of personality disorders, ASD, Mild Learning disabilities and substance misuse.

We are looking for enthusiastic care coordinators that will grow and develop with the team, from Mental Health Nursing, background

This advert is for 2 vacancies in Recovery and Rehabilitation Team and are for contracts with SLAM .

Main duties of the job

The post holder will work as Care Coordinator for a caseload of service users in funded Placements such as Residential homes, Nursing homes, supported living, etc. who have complex mental health difficulties, and work with their carers where applicable. The post holder will be expected to have excellent self-management skills, and work collaboratively within the team. The post holder must be able to formulate flexible, robust and holistic care and recovery plans with service users and/or carers, to work well under pressure, be experienced in dynamic risk assessment, and to have excellent communication skills.

We also run our own Clozapine clinic and nurses will be encouraged to use or gain phlebotomy skills and to train on PocHi as well as support the administration of medications including Depot injections.

About us

  • comprehensive pay, pensions and leave package which is dependent on the role and length of service.
  • Work life balance,flexible working and support a range of flexible options, such as: part-time working and job sharing.
  • Career development,There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
  • Car lease,our staff benefits from competitive deals to lease cars
  • Accommodation,our staff benefits from keyworker housing available which is available on selected sites
  • NHS discounts,with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
  • We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. For this role, we offer career pathways to Senior clinical Practitioner or Clinical Team Leader. In addition, we offer ongoing training and development in Leadership and MSC programme.

Date posted

09 September 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working, Compressed hours

Reference number

334-NUR-6615395-FR

Job locations

Queens Resource Centre

66a Queens Road,

Croydon

CR0 2PR


Job description

Job responsibilities

1. Working autonomously within the parameters of the role leading and supporting junior staff and wider care team to implement the delivery of quality nursing, Social Work, or OT care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.2. Leading on and undertaking activities to ensure that the fundamentals of care are met - nutrition, hydration, hygiene, comfort, emotional and social support:3. Leading and supporting/teaching junior staff on risk assessment and riskmanagement that involves making decisions based on knowledge of theresearch evidence, knowledge of the individual service user and their socialcontext, knowledge of the service users own experience and clinical judgment.4. Supporting and supervising junior staff to develop the management of care needs

Producing reports and in-care reviews5. Coordinating junior/support staff and the wider care team in providing hands-on care to service users and evaluating processes of care delivered.6. Working autonomously and with other teams to participate in placement reviews, and undertaking Care Act Assessments, MCA and BI meetings, Providing Reports for MHA Tribunals/Managers hearings and Panel paperwork for supporting service user moves to step down and occasional step up care/accommodations. There is also an understanding that referrals for housing, or for Health7. Advocating for service users needs and rights within Trust policy. Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care.

Knowledge and Frameworks:8. Demonstrating an enhanced understanding of Mental Health signs andsymptoms and an understanding of how these may present in practiceincluding recognition of impact on patient presentation and behaviourincluding risk factors. Supporting and teaching junior staff to developunderstanding of mental health signs and symptoms and develop appropriate responses to these in practice.9. Recognising and responding appropriately to challenging behaviour in line with Trust policies and training. Leading and coordinating junior staff and the wider care team in the management of difficult situations and de-escalation and developing resilience and strategies to manage, including on leading staff and patient de-briefing sessions.

  1. Demonstrating a depth of knowledge and understanding of the fundamentals of the Mental Health Act, Mental Capacity Act and Deprivation of Liberty and other legislation applicable to the practice area and how they are implemented in practice ensuring adherence to legislation at all times. Teaching junior staff to understand the legal frameworks that support their practice.Communication:11. Contributing to an effective communication process with appropriate and accurate information to patients, carers, family, friends and colleagues.Engaging and listening carefully and actively, and responding using appropriate language and accessible communication methods and skills. Developing communication skills to enable and support difficult conversations,acknowledging cultural differences and professional boundaries.12. Demonstrating effective clinical communication and documentation to internal and external stakeholders ensuring: effective verbal and written handover of relevant and objective information. Demonstrating ability to determine key information, ability to recognise and describe effectively symptoms of mental illness, distress or of a deteriorating patient, and ability to escalate issues of concerns effectively and in a timely manner.13. Contributing towards the on-going quality of service and care by managing the patient caseload, organising care including delegating tasks and duties appropriately to staff with relevant competency, identifying and mitigating any risk issues in relation to the service users health and social care. Informing the relevant Health care professionals if there are any significant.
  2. Maintaining timely and accurate service user written/electronic records in line with Trust policy. Use care plans, pathway documents andInformationSystem progress notes appropriately and in a timely manner.15. Reporting, without delay, any safety or security concerns to maintain the safety of service users, carers, staff and others in line with Trust policy.16. Understanding and contributing to the Trust risk assessment policy, including being aware of the need to follow all safeguarding procedures; being aware of the necessity to safeguard and promote the welfare of children, young people and vulnerable adults at all times when working with service users. Supporting junior staff to respond appropriately if there are any significant factors, or incidents relating to the safeguarding service user.17. Maintaining confidential information in accordance with Trust Policies.

Teamworking and Professional development:18. Protecting service users, self and others by maintaining a clean and healthy environment in accordance with health and safety and infection control policies. Ensuring safe working practices and working environment including monitoring and maintaining cleanliness of the service area and report, without delay, all hazards - real and potential. Leading audit and compliance activities and reports.19. Working in ways that support shared responsibility within the team:demonstrating support, respect and courtesy towards colleagues; working in a professional manner and with Trust values always in mind, respecting the boundaries of the relationship with service users/patients, carers and staff.20. Leading, attending and participating in team meetings and contributing ideas to multi-professional team discussions.21. Leading sessions on reflective practice for the wider care team to ensure effective patient care is based on evidence based practice and with Trust values in mind. Leading staff training and meetings including reflective practice groups and activities including the development of reflective portfolio.22. Participating in supervision by nominated senior staff member, including annual review of performance as part of the appraisal (or PADR) system. Providing and coordinating and overseeing the supervision to less experienced or junior staff.23. Demonstrating and promoting a clear leadership role to others and acting as role model to others at all times in accordance with Trust values.24. Undertaking mandatory training as required by Trust policy plus support junior staff to complete Care Certificate, Trust Level 2 Apprenticeship if appropriate and other CPD training related to the role or area of work.25. Supporting the team manager to conduct clinical or governance reviews of the teams activity and the monitoring of performance and collating anddisseminating the information to the appropriate individual. Contributing to relevant audit practice development on research activity that may be taking place in the work area

For further details / informal visits contact: Name Jenny Knott Job title Team Manager Email address Jenny.Knott@slam.nhs.uk Telephone number 07972639925 Additional contact information

Teresa Willis (Please note Teresa works part-time)

07736 458251

Teresa.Willis@slam.nhs.uk

Job description

Job responsibilities

1. Working autonomously within the parameters of the role leading and supporting junior staff and wider care team to implement the delivery of quality nursing, Social Work, or OT care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.2. Leading on and undertaking activities to ensure that the fundamentals of care are met - nutrition, hydration, hygiene, comfort, emotional and social support:3. Leading and supporting/teaching junior staff on risk assessment and riskmanagement that involves making decisions based on knowledge of theresearch evidence, knowledge of the individual service user and their socialcontext, knowledge of the service users own experience and clinical judgment.4. Supporting and supervising junior staff to develop the management of care needs

Producing reports and in-care reviews5. Coordinating junior/support staff and the wider care team in providing hands-on care to service users and evaluating processes of care delivered.6. Working autonomously and with other teams to participate in placement reviews, and undertaking Care Act Assessments, MCA and BI meetings, Providing Reports for MHA Tribunals/Managers hearings and Panel paperwork for supporting service user moves to step down and occasional step up care/accommodations. There is also an understanding that referrals for housing, or for Health7. Advocating for service users needs and rights within Trust policy. Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care.

Knowledge and Frameworks:8. Demonstrating an enhanced understanding of Mental Health signs andsymptoms and an understanding of how these may present in practiceincluding recognition of impact on patient presentation and behaviourincluding risk factors. Supporting and teaching junior staff to developunderstanding of mental health signs and symptoms and develop appropriate responses to these in practice.9. Recognising and responding appropriately to challenging behaviour in line with Trust policies and training. Leading and coordinating junior staff and the wider care team in the management of difficult situations and de-escalation and developing resilience and strategies to manage, including on leading staff and patient de-briefing sessions.

  1. Demonstrating a depth of knowledge and understanding of the fundamentals of the Mental Health Act, Mental Capacity Act and Deprivation of Liberty and other legislation applicable to the practice area and how they are implemented in practice ensuring adherence to legislation at all times. Teaching junior staff to understand the legal frameworks that support their practice.Communication:11. Contributing to an effective communication process with appropriate and accurate information to patients, carers, family, friends and colleagues.Engaging and listening carefully and actively, and responding using appropriate language and accessible communication methods and skills. Developing communication skills to enable and support difficult conversations,acknowledging cultural differences and professional boundaries.12. Demonstrating effective clinical communication and documentation to internal and external stakeholders ensuring: effective verbal and written handover of relevant and objective information. Demonstrating ability to determine key information, ability to recognise and describe effectively symptoms of mental illness, distress or of a deteriorating patient, and ability to escalate issues of concerns effectively and in a timely manner.13. Contributing towards the on-going quality of service and care by managing the patient caseload, organising care including delegating tasks and duties appropriately to staff with relevant competency, identifying and mitigating any risk issues in relation to the service users health and social care. Informing the relevant Health care professionals if there are any significant.
  2. Maintaining timely and accurate service user written/electronic records in line with Trust policy. Use care plans, pathway documents andInformationSystem progress notes appropriately and in a timely manner.15. Reporting, without delay, any safety or security concerns to maintain the safety of service users, carers, staff and others in line with Trust policy.16. Understanding and contributing to the Trust risk assessment policy, including being aware of the need to follow all safeguarding procedures; being aware of the necessity to safeguard and promote the welfare of children, young people and vulnerable adults at all times when working with service users. Supporting junior staff to respond appropriately if there are any significant factors, or incidents relating to the safeguarding service user.17. Maintaining confidential information in accordance with Trust Policies.

Teamworking and Professional development:18. Protecting service users, self and others by maintaining a clean and healthy environment in accordance with health and safety and infection control policies. Ensuring safe working practices and working environment including monitoring and maintaining cleanliness of the service area and report, without delay, all hazards - real and potential. Leading audit and compliance activities and reports.19. Working in ways that support shared responsibility within the team:demonstrating support, respect and courtesy towards colleagues; working in a professional manner and with Trust values always in mind, respecting the boundaries of the relationship with service users/patients, carers and staff.20. Leading, attending and participating in team meetings and contributing ideas to multi-professional team discussions.21. Leading sessions on reflective practice for the wider care team to ensure effective patient care is based on evidence based practice and with Trust values in mind. Leading staff training and meetings including reflective practice groups and activities including the development of reflective portfolio.22. Participating in supervision by nominated senior staff member, including annual review of performance as part of the appraisal (or PADR) system. Providing and coordinating and overseeing the supervision to less experienced or junior staff.23. Demonstrating and promoting a clear leadership role to others and acting as role model to others at all times in accordance with Trust values.24. Undertaking mandatory training as required by Trust policy plus support junior staff to complete Care Certificate, Trust Level 2 Apprenticeship if appropriate and other CPD training related to the role or area of work.25. Supporting the team manager to conduct clinical or governance reviews of the teams activity and the monitoring of performance and collating anddisseminating the information to the appropriate individual. Contributing to relevant audit practice development on research activity that may be taking place in the work area

For further details / informal visits contact: Name Jenny Knott Job title Team Manager Email address Jenny.Knott@slam.nhs.uk Telephone number 07972639925 Additional contact information

Teresa Willis (Please note Teresa works part-time)

07736 458251

Teresa.Willis@slam.nhs.uk

Person Specification

Experience

Essential

  • Experience of working with people who have experienced mental illness particularly psychosis
  • Experience managing a caseload
  • Experience of working with a wide range of people from diverse backgrounds within and outside of statutory services

Desirable

  • Experience of working in mental health settings

Qualifications

Essential

  • Registered Mental Health Nurse and/or Registered Adult Nurse and/or Registered Learning Disabilities Nurse
  • Mentorship qualification

Desirable

  • Master's degree
  • Phlebotomy and Pochi Training
  • CBT or other similar qualification
Person Specification

Experience

Essential

  • Experience of working with people who have experienced mental illness particularly psychosis
  • Experience managing a caseload
  • Experience of working with a wide range of people from diverse backgrounds within and outside of statutory services

Desirable

  • Experience of working in mental health settings

Qualifications

Essential

  • Registered Mental Health Nurse and/or Registered Adult Nurse and/or Registered Learning Disabilities Nurse
  • Mentorship qualification

Desirable

  • Master's degree
  • Phlebotomy and Pochi Training
  • CBT or other similar qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Queens Resource Centre

66a Queens Road,

Croydon

CR0 2PR


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Queens Resource Centre

66a Queens Road,

Croydon

CR0 2PR


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Clinical service lead

Laura Troughton

laura.troughton@slam.nhs.uk

07834232027

Date posted

09 September 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working, Compressed hours

Reference number

334-NUR-6615395-FR

Job locations

Queens Resource Centre

66a Queens Road,

Croydon

CR0 2PR


Supporting documents

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