South London and Maudsley NHS Foundation Trust

Programme Manager

Information:

This job is now closed

Job summary

The mind and body are inseparable, and mental and physical health conditions are often connected. At King's Health Partners (KHP), the Mind & Body Programme is committed to caring for patients with both physical and mental ill health in an integrated manner with better and faster diagnosis and treatment because we know that addressing mental ill health improves physical health outcomes and vice versa.

South East London Integrated Care System (SEL ICS) has a focused Prevention and Health Equity programme, which includes the Vital 5 Programme and brings together a wide range of partners to create a positive step-change to embed a systematic approach to prevention and improve health equity.

The post holder will be take a lead role on the Mental Health in Vital 5 programme, working with ICS/KHP team members and engaging wider stakeholders in the delivery of the overall programme. Performance management and cross-system reporting of the programme's learning and impact is of vital importance, given the complex stakeholder environment. The post holder will be responsible for ensuring their work streams are reporting effectively within the overall governance and reporting framework. Exceptional influencing skills and the ability to successfully navigate ambiguity and complexity to build consensus across a wide range of stakeholders are essential.

Main duties of the job

Key responsibilities:

  • Programme management
  • Strategy and service improvement
  • Management and leadership
  • Stakeholder engagement and communications
  • Financial responsibilities

About us

About South London and Maudsley:

South London and Maudsley NHS Foundation Trusthas a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as 'good'.

About King's Health Partners:

King's Health Partners was established by its founding partners ten years ago;an Academic Health Sciences Centre where world-class research, education and clinical practice are brought together for the benefit of patients.

The collective weight of the partners has been applied to this challenge; comprising a leading university, King's College London, two large NHS acute Foundation Trusts, Guy's and St Thomas' and King's College Hospital, and the UK's largest mental health Foundation Trust, South London and Maudsley. Together we represent a £3.8 billion partnership, with 43,000 staff and 31,000 students and 4.3 million patient contacts annually. Our mission is delivered across 22 Clinical Academic Groups and five Institutes and Networks.

Details

Date posted

16 August 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£61,927 to £68,676 a year per annum inclusive of HCAS

Contract

Secondment

Working pattern

Full-time, Part-time

Reference number

334-NCL-6556830-TA

Job locations

Guy's Campus, London Bridge

London

SE1 1UL


Job description

Job responsibilities

Project and Programme Management

  • Responsible for set-up, delivery and coordination of designated projects across KHP partners and the local system
  • Ensure that the leads for the various project workstreams have clear responsibilities, priorities and timescales and work coherently to deliver against the project milestones
  • Responsible for managing other team members working on designated projects (either directly or through task management)
  • Ensure appropriate monitoring arrangements are in place to report on progress to the Programme Board and other governance structures as appropriate
  • Develop and maintain comprehensive project documentation, including project plans, reports, and presentations, to support effective communication and decision-making.
  • Identify key risks in delivering projects/proposals and ensure strategies are in place to manage these
  • Deploy clear and robust quality improvement methodologies within project and programme plans to ensure issues with implementation and effectiveness are proactively identified and mitigated
  • Implement feedback mechanisms to gather input from stakeholders and incorporate learnings into future project plans and programme development.
  • Proactively problem solve and negotiate where issues arise in the development and implementation of projects
  • Ensure compliance with relevant policies, regulations, and standards throughout the project lifecycle.
  • Responsible for the development of grant proposals and business cases, where relevant
  • Lead contact for all queries relating to the designated projects and proposals
  • Coordinate with finance and administrative teams to ensure effective budget management and resource allocation for projects.
  • Responsible for performance management and evaluation of projects through reporting against plans, milestones and deliverables and working with experts across the partnership

Strategy & Service Improvement

  • Working with clinical teams, develop recommendations, gain support and consensus, and plan for service improvement initiatives ensuring best value and an outcome-based approach
  • Take a strategic approach to Mind & Body / Vital 5 mental health projects ensuring alignment with the SEL ICS / KHP prevention and health equity programme objectives
  • Carry out measurement and economic and data modelling in collaboration with experts from across the partnership
  • Lead on the publication of presentations, reports or briefing documents, working with wider stakeholders and the KHP Communications team as required, to raise awareness of the programme and highlighting local successes and challenges
  • Undertake systematic literature reviews and critical appraisal of evidence
  • Ensure that the approach to all projects takes account of the diverse needs of our local populations, and is culturally sensitive and equitable
  • Ensure mechanisms are in place to gather data and insights to monitor relevant projects/programme delivery, and support related audits, benchmarking and research. This will include:
    • Identifying the key benefits to be accrued by projects, their dependencies and timescales
    • Identifying, accessing and analysing both routine and specific data in relation to mind and body care in different settings
    • Working with a range of stakeholders to collate, maintain and interpret a core dataset, and lead on associated deep dive analyses and audits
    • Ensure a systematised approach to the dissemination of programme findings, evidence and learning
  • With or on behalf of the Programme Director, provide oversight to the wider work of the programme, including reviewing education and training, engagement and communications plans.

Management and Leadership

  • Represent the programme and present on our scope and progress at relevant sector, regional and national meetings and events
  • Lead on liaison with wider networks at sector, regional and national levels to facilitate dissemination of the programmes learning and relevant tools, including securing support for new projects and facilitating and chairing discussions
  • Liaise with others across South London (and beyond) who are undertaking similar or relevant work to capture existing learning and use to inform a localised evidence-based approach
  • Take on line management responsibilities for Project Manager(s), where relevant, involving daily supervision, recruitment, disciplinary, appraisal, development and finances. This will include monitoring workload and prioritising as necessary and developing/contributing to team spirit based on continuous improvement and proactive approach
  • Provide mentoring and support to those working on designated projects, including identifying professional development opportunities
  • Demonstrate leadership with regards to influencing and decision making to ensure the programme remains clinically relevant, effective and appropriate in a number of different settings

Stakeholder Engagement & Communications

  • Proactively build relationships and work closely with a range of colleagues across organisations to encourage collaborative working and build trust
  • Work with a wide range of stakeholders to influence change and overcome barriers to understanding
  • Effectively communicate highly complex, sensitive and contentious information with a high level of sensitivity and diplomacy, including to audiences who may be challenging
  • Facilitate and lead meetings of clinicians, managers, patients and other partners to agree priorities and action plans
  • Lead engagement with wider networks at regional, national, and international levels to facilitate the dissemination of evidence developed through the programme and secure external funding.
  • Support consensus building and manage conflict or opposing views whilst encouraging participation from all involved
  • Ensure effective communication and collaboration with all stakeholders to build trust and engagement in the programme
  • Promote a culture of innovation and continuous improvement within the team, encouraging the use of best practices and evidence-based methods
  • Lead service improvement initiatives by developing proposals for service and pathway improvement, ensuring connectivity with other relevant projects across kings health partners and Our Healthier South East London integrated care system

Financial Responsibilities

  • Develop budget forecasts and maintain a balanced, delegated budget for Mind and Body projects, including appropriate understanding and implementation of standard financial instructions
  • Ensure all resources are managed efficiently and effectively
  • Monitor expenditure and ensure projects are delivered within the approved budgets, identifying any variances and taking corrective action as necessary
  • Prepare regular financial reports and presentations for stakeholders to provide transparency and accountability on project spending
  • Coordinate with finance and administrative teams to ensure accurate financial tracking and reporting
  • Identify and secure additional funding sources to support programme expansion and sustainability
  • Ensure compliance with financial policies and regulations, including audit requirements and financial controls
  • Provide financial guidance and support to project managers and team members to enable effective budget management

Other Duties

  • Meet regularly with the Programme Director with regards to programme activity
  • Deputise as necessary for other members of the Programme team
  • Undertake ad-hoc projects and pieces of work as specified by the Programme Director
  • Manage own workload in an unpredictable environment with constant interruptions, prioritising and competing deadlines
  • Carry out other duties commensurate to the grade as and when necessary.

Job description

Job responsibilities

Project and Programme Management

  • Responsible for set-up, delivery and coordination of designated projects across KHP partners and the local system
  • Ensure that the leads for the various project workstreams have clear responsibilities, priorities and timescales and work coherently to deliver against the project milestones
  • Responsible for managing other team members working on designated projects (either directly or through task management)
  • Ensure appropriate monitoring arrangements are in place to report on progress to the Programme Board and other governance structures as appropriate
  • Develop and maintain comprehensive project documentation, including project plans, reports, and presentations, to support effective communication and decision-making.
  • Identify key risks in delivering projects/proposals and ensure strategies are in place to manage these
  • Deploy clear and robust quality improvement methodologies within project and programme plans to ensure issues with implementation and effectiveness are proactively identified and mitigated
  • Implement feedback mechanisms to gather input from stakeholders and incorporate learnings into future project plans and programme development.
  • Proactively problem solve and negotiate where issues arise in the development and implementation of projects
  • Ensure compliance with relevant policies, regulations, and standards throughout the project lifecycle.
  • Responsible for the development of grant proposals and business cases, where relevant
  • Lead contact for all queries relating to the designated projects and proposals
  • Coordinate with finance and administrative teams to ensure effective budget management and resource allocation for projects.
  • Responsible for performance management and evaluation of projects through reporting against plans, milestones and deliverables and working with experts across the partnership

Strategy & Service Improvement

  • Working with clinical teams, develop recommendations, gain support and consensus, and plan for service improvement initiatives ensuring best value and an outcome-based approach
  • Take a strategic approach to Mind & Body / Vital 5 mental health projects ensuring alignment with the SEL ICS / KHP prevention and health equity programme objectives
  • Carry out measurement and economic and data modelling in collaboration with experts from across the partnership
  • Lead on the publication of presentations, reports or briefing documents, working with wider stakeholders and the KHP Communications team as required, to raise awareness of the programme and highlighting local successes and challenges
  • Undertake systematic literature reviews and critical appraisal of evidence
  • Ensure that the approach to all projects takes account of the diverse needs of our local populations, and is culturally sensitive and equitable
  • Ensure mechanisms are in place to gather data and insights to monitor relevant projects/programme delivery, and support related audits, benchmarking and research. This will include:
    • Identifying the key benefits to be accrued by projects, their dependencies and timescales
    • Identifying, accessing and analysing both routine and specific data in relation to mind and body care in different settings
    • Working with a range of stakeholders to collate, maintain and interpret a core dataset, and lead on associated deep dive analyses and audits
    • Ensure a systematised approach to the dissemination of programme findings, evidence and learning
  • With or on behalf of the Programme Director, provide oversight to the wider work of the programme, including reviewing education and training, engagement and communications plans.

Management and Leadership

  • Represent the programme and present on our scope and progress at relevant sector, regional and national meetings and events
  • Lead on liaison with wider networks at sector, regional and national levels to facilitate dissemination of the programmes learning and relevant tools, including securing support for new projects and facilitating and chairing discussions
  • Liaise with others across South London (and beyond) who are undertaking similar or relevant work to capture existing learning and use to inform a localised evidence-based approach
  • Take on line management responsibilities for Project Manager(s), where relevant, involving daily supervision, recruitment, disciplinary, appraisal, development and finances. This will include monitoring workload and prioritising as necessary and developing/contributing to team spirit based on continuous improvement and proactive approach
  • Provide mentoring and support to those working on designated projects, including identifying professional development opportunities
  • Demonstrate leadership with regards to influencing and decision making to ensure the programme remains clinically relevant, effective and appropriate in a number of different settings

Stakeholder Engagement & Communications

  • Proactively build relationships and work closely with a range of colleagues across organisations to encourage collaborative working and build trust
  • Work with a wide range of stakeholders to influence change and overcome barriers to understanding
  • Effectively communicate highly complex, sensitive and contentious information with a high level of sensitivity and diplomacy, including to audiences who may be challenging
  • Facilitate and lead meetings of clinicians, managers, patients and other partners to agree priorities and action plans
  • Lead engagement with wider networks at regional, national, and international levels to facilitate the dissemination of evidence developed through the programme and secure external funding.
  • Support consensus building and manage conflict or opposing views whilst encouraging participation from all involved
  • Ensure effective communication and collaboration with all stakeholders to build trust and engagement in the programme
  • Promote a culture of innovation and continuous improvement within the team, encouraging the use of best practices and evidence-based methods
  • Lead service improvement initiatives by developing proposals for service and pathway improvement, ensuring connectivity with other relevant projects across kings health partners and Our Healthier South East London integrated care system

Financial Responsibilities

  • Develop budget forecasts and maintain a balanced, delegated budget for Mind and Body projects, including appropriate understanding and implementation of standard financial instructions
  • Ensure all resources are managed efficiently and effectively
  • Monitor expenditure and ensure projects are delivered within the approved budgets, identifying any variances and taking corrective action as necessary
  • Prepare regular financial reports and presentations for stakeholders to provide transparency and accountability on project spending
  • Coordinate with finance and administrative teams to ensure accurate financial tracking and reporting
  • Identify and secure additional funding sources to support programme expansion and sustainability
  • Ensure compliance with financial policies and regulations, including audit requirements and financial controls
  • Provide financial guidance and support to project managers and team members to enable effective budget management

Other Duties

  • Meet regularly with the Programme Director with regards to programme activity
  • Deputise as necessary for other members of the Programme team
  • Undertake ad-hoc projects and pieces of work as specified by the Programme Director
  • Manage own workload in an unpredictable environment with constant interruptions, prioritising and competing deadlines
  • Carry out other duties commensurate to the grade as and when necessary.

Person Specification

Qualifications

Essential

  • Educated to Master's level or demonstrable equivalent experience

Experience

Essential

  • Substantial NHS experience of facilitating and managing transformational change within and across healthcare organisations, effectively working in teams at both project management and programme management levels

Knowledge

Essential

  • Excellent communications skills on complex matters and in difficult situations, requiring persuasion and influence, and the ability to utilise these appropriately with a large group of dispersed stakeholders at all levels
Person Specification

Qualifications

Essential

  • Educated to Master's level or demonstrable equivalent experience

Experience

Essential

  • Substantial NHS experience of facilitating and managing transformational change within and across healthcare organisations, effectively working in teams at both project management and programme management levels

Knowledge

Essential

  • Excellent communications skills on complex matters and in difficult situations, requiring persuasion and influence, and the ability to utilise these appropriately with a large group of dispersed stakeholders at all levels

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Guy's Campus, London Bridge

London

SE1 1UL


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Guy's Campus, London Bridge

London

SE1 1UL


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Mind & Body Programme Director

Natalia Stepan

natalia.stepan@slam.nhs.uk

Details

Date posted

16 August 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£61,927 to £68,676 a year per annum inclusive of HCAS

Contract

Secondment

Working pattern

Full-time, Part-time

Reference number

334-NCL-6556830-TA

Job locations

Guy's Campus, London Bridge

London

SE1 1UL


Supporting documents

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