Organisational Design & Effectiveness: Head of Delivery

Job description

Job responsibilities

Key Responsibilities:

Strategic Development

o Define a set of organisational design principles which set the direction to enable cultural change, build organisation effectiveness and support transformational change through targeted Organisation Design interventions.

o Evaluate and assess the underlying processes, organisational principles, organisation structure and roles and responsibilities to ensure they are effective in delivering the strategic outcomes

o Utilise a range of diagnostic tools to enable teams to develop a deeper understanding of their challenges, situation and circumstances

o Analyse and utilise processes & systems, organisational competencies, and behavioural framework to support development of the workforce to achieve the Trusts strategic aims

o Holds a strong understanding of organisational design, evidence, frameworks and the technical knowledge to design appropriate interventions and implementation plans

o To work within Trust and wider processes to get consensus, buy-in and sign off across portfolios including ensuring clear articulation of new/revised models

o Alignmentand delivery ofstrategic plans into business as usual organisations and ensure translation into policy, operations and performance in relevant areas.

o Leadon senior conversations about organisational design with the need to recommend new models or new ways of working, including new roles.

o Capture and share learning across the sector to contribute to the development of theorganisational designstrategy, future implementation programmes and best practice.

Programme Design & Delivery

o Define, lead and manage the organisational design programme,ensuringkey stakeholdersupport throughoutand developingphasedimplementation plans.

o Develop sustainable operating models, supported by robust analysis and evaluation of relevant organisational design frameworks.

o Develop and maintain implementation, monitoring and ongoing continuous improvement ofinitiatives.

o Ensure alignment with other relevant local programmes of work and policy initiatives, workingthrough ambiguity and uncertainty.

o Work closely with Trust transformational and PMO resource to support, deliver and enable matrix working on a total portfolio for outstanding mental health care

Stakeholder Engagement

o Proactively build effective relationships across the organisation to ensure we create relevant interventions and solutions through developing an understanding of context, challenges and pressures

o Manage and provide facilitation of a range of activities including meetings, feedback sessions, and other engagement events

o To act as a champion for the interests of patients and localpeople, andinvolve them inorganisationaldesign development and decision-making as appropriate.

Partnership Working& Leadership

o Build and proactively develop effective stakeholder relationships inthe Trust, and actively develop productive relationships by diplomatically managing the compete priorities that may occur in some environments.

o Lead consensus building strategies across colleagues, and actively manage potential blockages and competing opinions to deliver constructive and patient focused change.

o Able toclearly articulate a compelling case for change to support improvements in organisational design, and ultimately in peoples care and experience

Team Management

o Lead and matrix work with all members of the project team.

o Role model continuous professional development on organisational design understanding, knowledge and evidence.

Special Requirements

o Demonstrate high standards of integrity when dealing with shared data or information and ensure individual and organisational confidentiality is maintained at all times

o On occasion, required to work irregular hours in accordance with the needs of the role

o Meetings will be confirmed as far in advance as feasible to avoid disruption to post holders other commitments/clinical rotas

o Routinely expected to travel across South-East London

Person Specification

Qualifications

Essential

• Masters level qualification or equivalent knowledge
• Graduate level CIPD qualification

Desirable

• oA relevant qualification in project management or experience of working in a programme role of a similar level

Experience

Essential

• Experience of working at a senior level in a Human Resources role including providing specialist policy/process advice
• Significant experience of being part of a large-scale cross-organisational change programmes with multiple project streams and in complex and politically sensitive environment.

Desirable

• Significant experience of delivering Organisation Design and Effectiveness programmes/ initiatives in large, complex organisations

Knowledge/Skills

Essential

• Understanding of relevant HR and People frameworks
• Sophisticated interpersonal and diplomacy skills, able to network and easily form effective relationships with a diverse range of political, executive, managerial and professional colleagues across the system
• Ability to prepare high quality written reports and presentations for senior internal and external audiences.
• Ability to challenge stakeholders about delivery and to hold to account where project targets have not been met, including ability to manage difficult dynamics within teams e.g. resistance to change or hostility

Desirable

• Subject matter expertise on OD principles and industry best practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley Hospital

London

SE5 8AZ

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)