Job summary
To undertake clinical and management responsibility for the nurses and recovery workers in Wandsworth Community Drug and Alcohol Service and have an operational overview on the day to day running of the service, including it's local satellite GP clinics. This will include ensuring the service is safe and effective, delivers on all performance targets and achieves positive outcomes with clients.
Main duties of the job
We are looking for enthusiastic, motivated, caring and creative people to come and join us and work within an exciting and fast paced environment that provides high quality addictions and recovery care to a diverse service user group. We are looking to recruit a Band 7 Clinical Team Leader with a professional registration (Nurse, Social Worker or Occupational Therapist) to lead a multi-disciplinary team in Wandsworth, clinically supervising a mixture of nurses and recovery workers who provide assessments, care planning, treatment and support to people with drug and alcohol issues to promote health, independence and recovery. The team deliver interventions from the core service, as well as satellite clinics within a GP shared care model and at other service user friendly locations in the borough such as sexual health settings. The team also works with volunteers and peer mentors to enhance the offer. You will ensure that all services running from the site are safe, effective, inclusive and deliver on all performance targets as well as achieving positive outcomes with service users. You will work with colleagues to develop strong partnerships and points of access across the borough, innovating in line with our new service contract model.
In exchange, you will be working within a highly skilled and knowledgeable multi-disciplinary team who will support you in your development and your team's ability to deliver the best care you can to our service users.
About us
Richmond and Wandsworth Community Drug and Alcohol Service (RWCDAS) is part of the South London and Maudsley NHS Foundation Trust (SLaM), within the Addictions Directorate. The Trust provides recognised high quality development opportunities and the chance to be involved in research projects through the Institute of Psychiatry and globally respected Addictions Department.
This is a Consortium partnership comprised of We Are With You, St. Mungos, CDARS and South London and Maudsley NHS Foundation Trust, with SLaM being the lead agency. This is a cross borough contract since 1st April 2020, with shared leadership and specialist roles as well as local core services.
RWCDAS provide an excellent and first class range of drug and alcohol treatment options to local residents. Our services are busy and dynamic, with a strong recovery focus. We currently operate a core site in Wandworth and Richmond plus various satellites including in primary care. We in-reach to local hospitals, offer street outreach, and work closely with local stakeholders including social care and mental health, and have a comprehensive online offer.
We are growing an experienced network of volunteers and peer mentors to support treatment delivery, and have a strong history of authentic service user involvement at all levels of our provision.
We champion Freedom To Speak Up locally, as well as actively ensuring an inclusive and anti-racist stance within the workplace and the work we do.
Job description
Job responsibilities
Key Responsibilities:
1. To provide strong and decisive leadership and management of all staff within WCDAS. To manage the staff team and all day-to-day issues of the service. To take the lead role in the induction, team building and retention of staff. To deputise at designated times in the absence of the Borough Lead.
2. To ensure regular clinical and line management supervision, appraisal (personal development plans) and teaching of staff across the team to ensure high standard of client care. To identify and support opportunities for staff development and training, and to support this aim use role modelling to motivate and educate the team. To facilitate and manage change whilst maintaining a high quality effective service.
3. To take responsibility for the management of a defined caseload of clients with complex needs and facilitation of groups or other elements of front line service delivery where required. At times to deliver nurse specific interventions such as vaccinations and where appropriately qualified deliver non-medical prescribing within scope of practice and Trust guidelines for alcohol and drug clients attending the service.
4. To ensure service information requirements are met through the production of required statistics and data and ensuring this remains a priority. Ensure timely inputting of information by team members so as to support effective Trust, local commissioning and national reporting requirements.
5. Undertaking of regular audits to ensure that all clinical records/ practice is of a high quality and in line with CAG, Trust, CQC standards and national polices/ guidance such as safeguarding adults and children, PHE recommendations and NICE guidance.
6. To organise, attend and facilitate relevant clinical and service development team meetings as well as specific borough and CAG wide meetings.
7. To actively promote and encourage service user and carer involvement in the service.
8. To draft/ review/ evaluate clinical protocols/ operational procedures as required, to ensure the service is responsive to changes in practice, trends in substance use and legislation.
9. To manage human resources issues to optimum effect including being involved in and leading on staff recruitment and selection process, performance management, sickness management etc. as required.
10. To have knowledge and awareness of expenditure in relation to budget and prescribing costs, identifying and reporting on cost pressures where appropriate.
11. With the Borough Lead's support and direction, identify appropriate areas of development in collaboration with other SLaM/ partnership colleagues. To continually consider how the service could be developed to meet the needs of this client group and review the Service Contract/ emerging strategies as appropriate and make recommendations. To develop and maintain effective links and lines of communication with partnership agencies, Trust departments, commissioners, CCG and other local stakeholders.
12. To ensure effective investigation of complaints and serious untoward incidents in consultation with the Borough Lead/ Consultant Psychiatrist/Psychologist and other appropriate SLaM staff, and to identify systems learning as a result of such investigations and implement changes as appropriate.
Job description
Job responsibilities
Key Responsibilities:
1. To provide strong and decisive leadership and management of all staff within WCDAS. To manage the staff team and all day-to-day issues of the service. To take the lead role in the induction, team building and retention of staff. To deputise at designated times in the absence of the Borough Lead.
2. To ensure regular clinical and line management supervision, appraisal (personal development plans) and teaching of staff across the team to ensure high standard of client care. To identify and support opportunities for staff development and training, and to support this aim use role modelling to motivate and educate the team. To facilitate and manage change whilst maintaining a high quality effective service.
3. To take responsibility for the management of a defined caseload of clients with complex needs and facilitation of groups or other elements of front line service delivery where required. At times to deliver nurse specific interventions such as vaccinations and where appropriately qualified deliver non-medical prescribing within scope of practice and Trust guidelines for alcohol and drug clients attending the service.
4. To ensure service information requirements are met through the production of required statistics and data and ensuring this remains a priority. Ensure timely inputting of information by team members so as to support effective Trust, local commissioning and national reporting requirements.
5. Undertaking of regular audits to ensure that all clinical records/ practice is of a high quality and in line with CAG, Trust, CQC standards and national polices/ guidance such as safeguarding adults and children, PHE recommendations and NICE guidance.
6. To organise, attend and facilitate relevant clinical and service development team meetings as well as specific borough and CAG wide meetings.
7. To actively promote and encourage service user and carer involvement in the service.
8. To draft/ review/ evaluate clinical protocols/ operational procedures as required, to ensure the service is responsive to changes in practice, trends in substance use and legislation.
9. To manage human resources issues to optimum effect including being involved in and leading on staff recruitment and selection process, performance management, sickness management etc. as required.
10. To have knowledge and awareness of expenditure in relation to budget and prescribing costs, identifying and reporting on cost pressures where appropriate.
11. With the Borough Lead's support and direction, identify appropriate areas of development in collaboration with other SLaM/ partnership colleagues. To continually consider how the service could be developed to meet the needs of this client group and review the Service Contract/ emerging strategies as appropriate and make recommendations. To develop and maintain effective links and lines of communication with partnership agencies, Trust departments, commissioners, CCG and other local stakeholders.
12. To ensure effective investigation of complaints and serious untoward incidents in consultation with the Borough Lead/ Consultant Psychiatrist/Psychologist and other appropriate SLaM staff, and to identify systems learning as a result of such investigations and implement changes as appropriate.
Person Specification
Qualifications
Essential
- oRegistered Nurse, Social Worker or Occupational Therapist with extensive post qualification experience a significant proportion of which has been working with people with substance misuse related problems
- oEvidence of post qualification training related to substance use.
Desirable
- oMSC or Degree level training relevant to care of clients with substance misuse problems
- oNMP qualification
- oManagement qualification or relevant experience at senior level
- oMentorship qualification
Experience
Essential
- oExperience of taking a lead on specific areas and projects within an addictions team
- oExperience of working with and managing staff within substance misuse and co-morbid mental health/dual diagnosis problems within the community
- oExperience of delivering physical healthcare interventions
- oManagement qualification or relevant experience at senior level
- oExperience of assessment and casework which meets the needs of adults with substance misuse problems who require community care and an ability to engage a team to implement this in a systematic way
- oExperience of taking a lead role in multidisciplinary working
- oAbility to both clinically supervise, line manage and appraise staff
- oExperience and skills in delivery of psychosocial therapeutic interventions
- oExperience of recruitment and selection of staff
Desirable
- oExperience of managing non-clinical staff and other professionals
- oExperience of staff performance management
- oExperience of implementing significant changes in working practices
- oExperience of project management
- oExperience of having undertaken audit work
Knowledge / Skills
Essential
- oWorking knowledge of all relevant legislation associated with care for this client group
- oThorough knowledge of evidence based practice and current perspectives in substance misuse, co morbid and other complex issues
- oAn understanding of Recovery-led practice and a willingness to promote social inclusion and recovery principles in clinical practice
- oKnowledge and experience of health required and substance misuse specific data reporting and computer literacy ence of continuing professional development and training related to substance misuse
- oAbility to build and maintain high standards of communication with a variety of personnel and agencies at all levels
- oAbility to effectively manage resources within an allocated budget
- oAbility to analyse complex data and use the information to improve performance
- oComputer literacy and experience of use of electronic patient record systems or other health-related recording systems
- oAbility to write clear comprehensive reports in a timely manner, for example in relation to incident investigations and contributing to contract monitoring evidencing
Desirable
- oProven ability to maintain a balance between strategic and operational management
Person Specification
Qualifications
Essential
- oRegistered Nurse, Social Worker or Occupational Therapist with extensive post qualification experience a significant proportion of which has been working with people with substance misuse related problems
- oEvidence of post qualification training related to substance use.
Desirable
- oMSC or Degree level training relevant to care of clients with substance misuse problems
- oNMP qualification
- oManagement qualification or relevant experience at senior level
- oMentorship qualification
Experience
Essential
- oExperience of taking a lead on specific areas and projects within an addictions team
- oExperience of working with and managing staff within substance misuse and co-morbid mental health/dual diagnosis problems within the community
- oExperience of delivering physical healthcare interventions
- oManagement qualification or relevant experience at senior level
- oExperience of assessment and casework which meets the needs of adults with substance misuse problems who require community care and an ability to engage a team to implement this in a systematic way
- oExperience of taking a lead role in multidisciplinary working
- oAbility to both clinically supervise, line manage and appraise staff
- oExperience and skills in delivery of psychosocial therapeutic interventions
- oExperience of recruitment and selection of staff
Desirable
- oExperience of managing non-clinical staff and other professionals
- oExperience of staff performance management
- oExperience of implementing significant changes in working practices
- oExperience of project management
- oExperience of having undertaken audit work
Knowledge / Skills
Essential
- oWorking knowledge of all relevant legislation associated with care for this client group
- oThorough knowledge of evidence based practice and current perspectives in substance misuse, co morbid and other complex issues
- oAn understanding of Recovery-led practice and a willingness to promote social inclusion and recovery principles in clinical practice
- oKnowledge and experience of health required and substance misuse specific data reporting and computer literacy ence of continuing professional development and training related to substance misuse
- oAbility to build and maintain high standards of communication with a variety of personnel and agencies at all levels
- oAbility to effectively manage resources within an allocated budget
- oAbility to analyse complex data and use the information to improve performance
- oComputer literacy and experience of use of electronic patient record systems or other health-related recording systems
- oAbility to write clear comprehensive reports in a timely manner, for example in relation to incident investigations and contributing to contract monitoring evidencing
Desirable
- oProven ability to maintain a balance between strategic and operational management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Wandworth Community Drug and Alcohol Service (WCDAS)
St John's Therapy Centre, 162 St John's Hill
London
SW11 1SW
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
