Job summary
To oversee systems supporting the Eating Disorder Inpatient Unit and to ensure that facilities are managed effectively. To manage and provide professional leadership for the provision of administrative and related support services ensuring that these are of high quality, appropriately targeted and developed within a recognised framework. This will involve close and joint working with other managers, team leaders and clinical staff.
To oversee the business management, marketing and daily administration of Eating Disorder Inpatient Unit. The post holder will work in collaboration with the Ward Manager to ensure that the service operates efficiently and effectively, achieves the data quality, clinical activity and income targets and is compliant with all the appropriate Trust policies & initiatives.
To ensure that careful consideration to sensitive information and confidentiality is adhered to at all times.
Support the team with monitoring service-related data activity.
Main duties of the job
To deliver a high standard of customer care that is representative of the service and the overall trusts objectives.
Support service-related projects with the Ward Manager and MDT
Support the supervision of the administrative assistant.
Assist the service with monitoring, updating and reporting comprehensive service-related activity data.
Responsible for checking of funding arrangements for all care options within the service
Co-ordinate day to day admin support for the service and assist with the development of administrative processes.
To participate in any training and developmental needs as required by the Ward Manager.
Support the service wide administrative cover arrangements.
In conjunction with the Ward Manager complete the service E-roster in a timely manner ensuring that data is collected and submitted.
Process e-procurements requests
Organising meetings and distribution of minutes, agenda and any other related materials.
Supporting with the recruitment and selection as and when required.
About us
The inpatient unit is currently based at the Bethlem Royal Hospital, Monks Orchard Road, Beckenham, London BR3 3BX, however in 2024 the unit is scheduled to be moving to a new purpose built site at the Maudsley Hospital, Denmark Hill (work currently underway).
Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2). We also provide services and operate across other locations, such as London boroughs of Croydon, Lambeth, Lewisham and Southwark; and substance misuse services for residents of Bexley, Lambeth, Greenwich and Wandsworth.
THE SERVICE
The Eating Disorder service is an inpatient unit (currently 15 beds; Tyson West II Ward) based at the Bethlem Royal Hospital (due to relocate to Maudsley Hospital in 2024/early 2025) accepting local and national referrals for severe and chronic eating disorders.
Job description
Job responsibilities
To deliver a high standard of customer care that is representative of the service and the overall trusts objectives.
Support service-related projects with the Ward Manager and MDT
Support the supervision of the administrative assistant.
Assist the service with monitoring, updating and reporting comprehensive service-related activity data.
Responsible for checking of funding arrangements for all care options within the service
Co-ordinate day to day admin support for the service and assist with the development of administrative processes.
To participate in any training and developmental needs as required by the Ward Manager.
Support the service wide administrative cover arrangements.
In conjunction with the Ward Manager complete the service E-roster in a timely manner ensuring that data is collected and submitted.
Process e-procurements requests
Organising meetings and distribution of minutes, agenda and any other related materials.
Supporting with the recruitment and selection as and when required.
Job description
Job responsibilities
To deliver a high standard of customer care that is representative of the service and the overall trusts objectives.
Support service-related projects with the Ward Manager and MDT
Support the supervision of the administrative assistant.
Assist the service with monitoring, updating and reporting comprehensive service-related activity data.
Responsible for checking of funding arrangements for all care options within the service
Co-ordinate day to day admin support for the service and assist with the development of administrative processes.
To participate in any training and developmental needs as required by the Ward Manager.
Support the service wide administrative cover arrangements.
In conjunction with the Ward Manager complete the service E-roster in a timely manner ensuring that data is collected and submitted.
Process e-procurements requests
Organising meetings and distribution of minutes, agenda and any other related materials.
Supporting with the recruitment and selection as and when required.
Person Specification
N/A
Essential
- oSecretarial qualification or demonstrable experience
- oGood standard of general education including English and Mathematics
- oWorking to tight deadlines
- oHandling confidential information
- oDeveloping and implementing administrative systems
- oMinute taking
- oProficient in Microsoft Outlook, Word, Excel,Teams and Power point
Desirable
- oWorked in an NHS environment
- oExperience of working with mental health patients
- oAn understanding of Electronic Patient Journey System
Person Specification
N/A
Essential
- oSecretarial qualification or demonstrable experience
- oGood standard of general education including English and Mathematics
- oWorking to tight deadlines
- oHandling confidential information
- oDeveloping and implementing administrative systems
- oMinute taking
- oProficient in Microsoft Outlook, Word, Excel,Teams and Power point
Desirable
- oWorked in an NHS environment
- oExperience of working with mental health patients
- oAn understanding of Electronic Patient Journey System
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Tyson West 2 Eating Disorders Unit
Bethlem Royal Hospital, Monks Orchard Road
Beckenham
BR3 3BX
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
