Volunteer Services, Data, Impact and Evaluation Manager

South London and Maudsley NHS Foundation Trust

The closing date is 05 May 2024

Job summary

This role is central to creating an evidence-based culture and embedding evaluation into service development and delivery across South London and Maudsley Trust Volunteer Service. The Maudsley Charity generously funds the new post. The post holder will help shape the future of the Volunteer Service by working with colleagues, volunteers, patients, service users and carers across the Trust and Maudsley Charity, ensuring that impact and evaluation insights drive service improvement and innovation. The post holder will be responsible for embedding an impact measurement framework, which ensures we can evidence our impact and progress against our strategy, and use this evidence to improve and enhance the service we offer and the pathway for volunteers, patients and service users. This is an exciting time to join the SLaM Volunteer Service as it has gone through tremendous growth and change in the past 3 years. With the growing awareness of our work, the role of the Impact and Evaluation Manager is becoming increasingly important in ensuring that we have robust impact data to support our message and to drive data driven decision-making. This role is also unique in the focus as it combines both social and environmental impact measurements. We are looking for someone who will thrive in a fast-growing and rapidly changing service.

Main duties of the job

The post holder will help shape the future of the Volunteer Service by working with colleagues, volunteers, patients, service users and carers across the Trust and Maudsley Charity, ensuring that impact and evaluation insights drive service improvement and innovation. The post holder will be responsible for embedding an impact measurement framework, which ensures we can evidence our impact and progress against our strategy, and use this evidence to improve and enhance the service we offer and the pathway for volunteers, patients and service users. This is an exciting time to join the SLaM Volunteer Service as it has gone through tremendous growth and change in the past 3 years. With the growing awareness of our work, the role of the Impact and Evaluation Manager is becoming increasingly important in ensuring that we have robust impact data to support our message and to drive data driven decision-making. This role is also unique in the focus as it combines both social and environmental impact measurements. We are looking for someone who will thrive in a fast-growing and rapidly changing service.

About us

South London and Maudsley NHS Foundation Trust (SLaM) provides the most extensive portfolio of mental health service and substance misuse services for people who are addicted to drugs and/or alcohol in the UK and has a history that dates back to the foundation of the Bethlem Royal Hospital in 1247. It has approximately 4,800 staff and serves a population of 1.1 million in South London. It provides a full range of mental health services to the people of Croydon, Lambeth, Southwark and Lewisham as well as national specialist services. This large NHS Foundation Trust is a leading innovator of care in the community and runs the largest child and adolescent mental health service in the country. With over a 100 sites including 68 inpatient wards distributed across four main hospital sites, SLaM has around 39,000 active outpatients and provides inpatient care for over 5,000 people each year. The Trust has a leading role in devising and evaluating new treatments and SLaM staff play a major role contributing to the education, postgraduate training and clinical experience of students and mental health professionals including doctors, psychologists, nurses and therapists, from around the world. In addition, SLaM has a broad research agenda in mental health, which informs new NHS mental health policies.

Date posted

19 April 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,488 to £57,802 a year per annum inclusive of HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

334-NCL-6169852-TA

Job locations

Blue Star House

234-244 Stockwell Rd, London SW9 9SP

London

SW9 9SP

Job description

Job responsibilities

Please see the Job description attached for full details. The main responsibilities of the post:

Managing the development, implementation and delivery of evaluations for a range of volunteer projects and the volunteer service for inpatient, community services and managed projects.

Providing training, where possible, to staff and volunteers in ensuring the integrity of data collection in relations to outcomes.

To plan and manage focus groups with patients and service users to gain an insight and understanding of how best to reach to people.

To research and develop tools for measuring Impact in NHS Volunteer Services.

Oversee the analysis and report writing of core monitoring and evaluation data.

Able to transform data into compelling and engaging data visualisations.

Working closely with the Volunteer Service manager and key staff to ensure that impact reporting reflects the ethos of the Maudsley Charity and NHS Trusts.

Job description

Job responsibilities

Please see the Job description attached for full details. The main responsibilities of the post:

Managing the development, implementation and delivery of evaluations for a range of volunteer projects and the volunteer service for inpatient, community services and managed projects.

Providing training, where possible, to staff and volunteers in ensuring the integrity of data collection in relations to outcomes.

To plan and manage focus groups with patients and service users to gain an insight and understanding of how best to reach to people.

To research and develop tools for measuring Impact in NHS Volunteer Services.

Oversee the analysis and report writing of core monitoring and evaluation data.

Able to transform data into compelling and engaging data visualisations.

Working closely with the Volunteer Service manager and key staff to ensure that impact reporting reflects the ethos of the Maudsley Charity and NHS Trusts.

Person Specification

Essential

Masters Degree or Equivalent
Evaluation and Research Experience
Experience of involvement with mental health services and volunteers

Desirable

Experience of developing policies
Involvement in service redesign and development.
Volunteering

Person Specification

Essential

Masters Degree or Equivalent
Evaluation and Research Experience
Experience of involvement with mental health services and volunteers

Desirable

Experience of developing policies
Involvement in service redesign and development.
Volunteering

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information