Clinical Service Lead
South London and Maudsley NHS Foundation Trust
This job is now closed
Job summary
To take day to day operational management responsibility in the planning, directing and management of the Tier 2 service. (Spring Team)
The post holder will ensure that service access and delivery is efficient, effective, evidence based, needs led, as well as service user and carer focused.
The post holder will provide clear leadership, in partnership with the Service Manager to ensure access to timely treatment and intervention by well led and motivated staff that contributes to promoting safety and achievement for all children and young people.
Main duties of the job
Operational: covers the management of the team, including clear lines of reporting and how they function in line with mental health governance, the process for escalating any problems or issues
Quality assurance
Strategic: monitoring key outcomes and implementing regular evaluations to allow for continued learning, innovation and improvement.
Responsible for submitting relevant data requirements as requested for local performance and management meetings and other as agreed.
Undertake and support service evaluation, audit, research and policy development.
Work with stakeholders: local commissioners (CCG), GP practices, community settings, CAMHS, local mental health & well-being services.
Work in collaboration with stakeholders, partners and communities towards systemic change that supports advancing mental health equality and narrowing health inequalities and disadvantage.
Attend regular regional and national meetings as required.
About us
Lambeth Child and Adolescent Mental Health Service (CAMHS) provides multidisciplinary assessment, diagnostic, treatment, advisory and consultative service for children and adolescents with emotional and behavioural disorders, in particular those at high risk or those with more severe and persistent problems associated with psychiatric disorder.
Spring Team (Early Help CAMHS): Aims to deliver early specialist help (equivalent of Tier 2+ CAMHS) for children and young people up to the age of 18. The team manage first presentations of common mental health difficulties, such as depression, anxiety and behavioural concerns. There is also growing expertise in early presentations of trauma-related mental illness, OCD and self-harm. There is also an adolescent primary care clinic to which this team contributes with high quality mental health expertise.
Date posted
12 January 2023
Pay scheme
Agenda for change
Band
Band 8a
Salary
£48,526 to £54,619 a year per annum plus HCAs
Contract
Permanent
Working pattern
Full-time
Reference number
334-CHI-4923011
Job locations
35
Black Prince Road
Kennington
SE11 6JJ
Job description
Job responsibilities
Key Responsibilities
Leadership
To support the development of a culture that promotes leadership through coaching in accordance with Trust standards and protocols.
To line manage and performance manage team leaders/managers in accordance with Trust standards and protocols.
To line manage and performance manage team to assist in recruiting, motivating, training, developing and retaining appropriate staff enabling them to have the skills, expertise and discretion to function effectively in their roles.
Provide demonstrable assurance that staff have the appropriate skills and competence to deliver high quality care.
To ensure the effective operational management of the CAMHS service in providing services which are in accordance with the objectives of the CAMHS / and achievement of key performance targets.
To demonstrate clinical competence and role model effective clinical care delivery.
To recruit/develop team leaders/managers who meet the organisational standards and measure performance against leadership and management competencies adopted by the Trust.
To be a visible leader and be accessible to clinical staff, services users and carers.
Team Management
To ensure that services are developed and provided that are of the highest standard in terms of accessibility, consistent with SLAMs values.
To ensure (in conjunction with the Service Manager, Heads of Professions and Lead Clinicians) that practice within the team meets relevant standards, is appropriate, timely, safe and follows agreed professional practice.
To provide immediate advice and direction to all members of the Service, and others in relation to complex organisational practice situations as necessary.
To work in conjunction with the Service Manager to develop effective quality assurance and performance systems that support performance against CAMHS KPIs and provide staff with feedback on their performance.
To establish and maintain effective working relationships and new working arrangements with colleagues, children and young people, parents and other key stakeholders.
To ensure that staff engage in regular meetings, training and team building with the goal of promoting a working environment that is open, honest, supportive and outward looking.
Staff Management
To ensure the effective use of human resources ensuring safe levels of staffing which reflect the necessary and appropriate skill mix.
To ensure that all staff are in receipt of regular appraisal and professional development support, liaising with Heads of profession and training departments as appropriate.
Provide demonstrable assurance that all staff are receiving appraisal and personal development plans that include mandatory training and clinical supervision to enable the workforce to be fit for practice.
To provide demonstrable assurance that service lines comply with all mandatory reporting and assurance frameworks to enable the Trust to achieve compliance.
To ensure the effective use of human resources ensuring safe levels of staffing which reflect the necessary and appropriate skill mix. To ensure that all staff are in receipt of regular appraisal and professional development support, liaising with Heads of profession and training departments, as appropriate.
To establish and maintain effective working relationships and new working arrangements with colleagues, children and young people, parents and other key stakeholders.
To ensure that staff engage in regular meetings, training and team building with the goal of promoting a working environment that is open, honest, supportive and outward looking.
To monitor sickness absence, annual leave, training and study leave, taking any appropriate management action as required.
To ensure all staff are trained and participate in regular audit.
To ensure all staff are pro-active in contributing to team and service training initiatives.
To ensure that all staff are trained to understand and make optimum use of electronic systems that facilitate service delivery.
Financial Management
To have delegated responsibility for the team budget within the service, ensuring that the team works effectively within the allocated financial framework.
To ensure the delivery of service within the resources available whilst maintaining the quality of service provision.
To identify any potential areas/events/situations that may have an adverse impact on financial expenditure for the service. This will include taking appropriate action to eliminate or minimise any adverse impact and informing the Service Manager at the earliest opportunity.
Performance Management
To provide and/or contribute to the production of reports, information and proposals that support effective delivery of care and an integrated approach to work with colleagues at local level or through external agencies.
To work with the Service Manager and local senior staff to create and embed a performance culture within the service which continuously reviews service delivery via KPI and targets and drives forward service quality improvements in an innovative and transformative way, optimising technology to do this.
To work with the Service Manager and key senior staff to develop robust clinical pathways.
To take responsibility, under the direction of the Service Manager, to achieve excellent performance for all relevant performance targets.
To provide regular feedback on the progress/activity of the team to the Service Manager and the senior management team.
Quality
To performance manage the quality of the clinical services, including patient safety, patient satisfaction, clinical outcomes and compliance with the clinical pathways and associated protocols.
To use and provide information required for the quality measure which will be collected and reported using dash boards to improve the quality of care delivery.
To investigate and monitor SUIs, complaints and disciplinary issues and ensure adverse outcomes are reported and action taken. Produce high quality, timely reports and action plans to ensure recommendations are implemented and lessons are learnt.
To provide demonstrable assurance that the clinical environment is fit for purpose.
To support and promote engagement in Trust wide initiatives for continuous quality improvement.
To contribute to the delivery of effective and efficient clinical services by ensuring that staff are engaged in continuous quality improvement initiatives.
To be a change agent driving a cycle of continuous quality improvement utilising lean methodology and other relevant techniques as appropriate.
Clinical effectiveness
To provide demonstrable assurance that the resources available achieve efficiencies, reduction of waste and improvements in clinical quality.
To measure outcomes to demonstrate achievements against care pathway. standards.
To promote the engagement of carers and families in the care pathway.
Responsible for ensuring high levels of operational effectiveness, including throughput, resource utilisation and the attainment of performance targets within service lines.
Clinical Service Provision
Provide assessments of children and young people referred to the team based upon the appropriate use, interpretation and integration of complex data from a variety of sources.
Formulate and implement plans for the formal treatment and/or management of the child/young persons problems, based upon an appropriate conceptual framework, and employing methods based upon evidence of efficacy, across the full range of care settings.
Be responsible for implementing a range of therapeutic interventions for individuals, carers, families and groups. These will include long and short term interventions as appropriate to need.
Evaluate and make decisions about treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual, family or group.
To exercise autonomous professional responsibility for the assessment, treatment and discharge of children and young people whose problems are managed by psychologically based standard care plans.
Provide specialist expertise, advice, guidance and consultation to other professionals contributing directly to children and young people formulation, diagnosis and treatment plan.
Contribute directly and indirectly to a framework of understanding and care to the benefit of all children and young people of the service, across all settings and agencies serving children and young people with learning disabilities and mental health problems/challenging behaviour.
To undertake risk assessment and risk management for individual children and young people and to provide advice to other professions on risk assessment and risk management.
Act as care coordinator, where appropriate, taking responsibility for initiating planning and review of CAMHS care plans including children and young people, their carers, referring agents and others involved the network of care.
Communicate in a skilled and sensitive manner, information concerning the assessment, formulation and treatment plans of children and young people under their care and to monitor progress during the course of both individual and multi-disciplinary care.
Self-Management
To ensure that as a member of CAMHS you are fully aware of current developments, legislation and practice in the care of children and young people with mental health problems.
To attend regular management/professional supervision. Through supervision and appraisal, acknowledge own limitations and discuss/identify/access training as appropriate. Be aware of and reflect on own practice as a manager/clinician.
To be aware of and adhere to all Trust polices, acting as a role model to other staff.
To continue to meet professional standards of practice and relevant professional legislation.
To undertake other Team Management duties, as required by the Service Manager.
Job description
Job responsibilities
Key Responsibilities
Leadership
To support the development of a culture that promotes leadership through coaching in accordance with Trust standards and protocols.
To line manage and performance manage team leaders/managers in accordance with Trust standards and protocols.
To line manage and performance manage team to assist in recruiting, motivating, training, developing and retaining appropriate staff enabling them to have the skills, expertise and discretion to function effectively in their roles.
Provide demonstrable assurance that staff have the appropriate skills and competence to deliver high quality care.
To ensure the effective operational management of the CAMHS service in providing services which are in accordance with the objectives of the CAMHS / and achievement of key performance targets.
To demonstrate clinical competence and role model effective clinical care delivery.
To recruit/develop team leaders/managers who meet the organisational standards and measure performance against leadership and management competencies adopted by the Trust.
To be a visible leader and be accessible to clinical staff, services users and carers.
Team Management
To ensure that services are developed and provided that are of the highest standard in terms of accessibility, consistent with SLAMs values.
To ensure (in conjunction with the Service Manager, Heads of Professions and Lead Clinicians) that practice within the team meets relevant standards, is appropriate, timely, safe and follows agreed professional practice.
To provide immediate advice and direction to all members of the Service, and others in relation to complex organisational practice situations as necessary.
To work in conjunction with the Service Manager to develop effective quality assurance and performance systems that support performance against CAMHS KPIs and provide staff with feedback on their performance.
To establish and maintain effective working relationships and new working arrangements with colleagues, children and young people, parents and other key stakeholders.
To ensure that staff engage in regular meetings, training and team building with the goal of promoting a working environment that is open, honest, supportive and outward looking.
Staff Management
To ensure the effective use of human resources ensuring safe levels of staffing which reflect the necessary and appropriate skill mix.
To ensure that all staff are in receipt of regular appraisal and professional development support, liaising with Heads of profession and training departments as appropriate.
Provide demonstrable assurance that all staff are receiving appraisal and personal development plans that include mandatory training and clinical supervision to enable the workforce to be fit for practice.
To provide demonstrable assurance that service lines comply with all mandatory reporting and assurance frameworks to enable the Trust to achieve compliance.
To ensure the effective use of human resources ensuring safe levels of staffing which reflect the necessary and appropriate skill mix. To ensure that all staff are in receipt of regular appraisal and professional development support, liaising with Heads of profession and training departments, as appropriate.
To establish and maintain effective working relationships and new working arrangements with colleagues, children and young people, parents and other key stakeholders.
To ensure that staff engage in regular meetings, training and team building with the goal of promoting a working environment that is open, honest, supportive and outward looking.
To monitor sickness absence, annual leave, training and study leave, taking any appropriate management action as required.
To ensure all staff are trained and participate in regular audit.
To ensure all staff are pro-active in contributing to team and service training initiatives.
To ensure that all staff are trained to understand and make optimum use of electronic systems that facilitate service delivery.
Financial Management
To have delegated responsibility for the team budget within the service, ensuring that the team works effectively within the allocated financial framework.
To ensure the delivery of service within the resources available whilst maintaining the quality of service provision.
To identify any potential areas/events/situations that may have an adverse impact on financial expenditure for the service. This will include taking appropriate action to eliminate or minimise any adverse impact and informing the Service Manager at the earliest opportunity.
Performance Management
To provide and/or contribute to the production of reports, information and proposals that support effective delivery of care and an integrated approach to work with colleagues at local level or through external agencies.
To work with the Service Manager and local senior staff to create and embed a performance culture within the service which continuously reviews service delivery via KPI and targets and drives forward service quality improvements in an innovative and transformative way, optimising technology to do this.
To work with the Service Manager and key senior staff to develop robust clinical pathways.
To take responsibility, under the direction of the Service Manager, to achieve excellent performance for all relevant performance targets.
To provide regular feedback on the progress/activity of the team to the Service Manager and the senior management team.
Quality
To performance manage the quality of the clinical services, including patient safety, patient satisfaction, clinical outcomes and compliance with the clinical pathways and associated protocols.
To use and provide information required for the quality measure which will be collected and reported using dash boards to improve the quality of care delivery.
To investigate and monitor SUIs, complaints and disciplinary issues and ensure adverse outcomes are reported and action taken. Produce high quality, timely reports and action plans to ensure recommendations are implemented and lessons are learnt.
To provide demonstrable assurance that the clinical environment is fit for purpose.
To support and promote engagement in Trust wide initiatives for continuous quality improvement.
To contribute to the delivery of effective and efficient clinical services by ensuring that staff are engaged in continuous quality improvement initiatives.
To be a change agent driving a cycle of continuous quality improvement utilising lean methodology and other relevant techniques as appropriate.
Clinical effectiveness
To provide demonstrable assurance that the resources available achieve efficiencies, reduction of waste and improvements in clinical quality.
To measure outcomes to demonstrate achievements against care pathway. standards.
To promote the engagement of carers and families in the care pathway.
Responsible for ensuring high levels of operational effectiveness, including throughput, resource utilisation and the attainment of performance targets within service lines.
Clinical Service Provision
Provide assessments of children and young people referred to the team based upon the appropriate use, interpretation and integration of complex data from a variety of sources.
Formulate and implement plans for the formal treatment and/or management of the child/young persons problems, based upon an appropriate conceptual framework, and employing methods based upon evidence of efficacy, across the full range of care settings.
Be responsible for implementing a range of therapeutic interventions for individuals, carers, families and groups. These will include long and short term interventions as appropriate to need.
Evaluate and make decisions about treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual, family or group.
To exercise autonomous professional responsibility for the assessment, treatment and discharge of children and young people whose problems are managed by psychologically based standard care plans.
Provide specialist expertise, advice, guidance and consultation to other professionals contributing directly to children and young people formulation, diagnosis and treatment plan.
Contribute directly and indirectly to a framework of understanding and care to the benefit of all children and young people of the service, across all settings and agencies serving children and young people with learning disabilities and mental health problems/challenging behaviour.
To undertake risk assessment and risk management for individual children and young people and to provide advice to other professions on risk assessment and risk management.
Act as care coordinator, where appropriate, taking responsibility for initiating planning and review of CAMHS care plans including children and young people, their carers, referring agents and others involved the network of care.
Communicate in a skilled and sensitive manner, information concerning the assessment, formulation and treatment plans of children and young people under their care and to monitor progress during the course of both individual and multi-disciplinary care.
Self-Management
To ensure that as a member of CAMHS you are fully aware of current developments, legislation and practice in the care of children and young people with mental health problems.
To attend regular management/professional supervision. Through supervision and appraisal, acknowledge own limitations and discuss/identify/access training as appropriate. Be aware of and reflect on own practice as a manager/clinician.
To be aware of and adhere to all Trust polices, acting as a role model to other staff.
To continue to meet professional standards of practice and relevant professional legislation.
To undertake other Team Management duties, as required by the Service Manager.
Person Specification
Qualifications
Essential
- Qualifications and Professional Registration: Entry-level qualification: appropriately registered Educational/ Clinical/Counselling psychologist, Systemic Family Therapist, Psychotherapist, Nurse, OT, Social Work CBT Therapist and registration with relevant UK governing body
- Completed training course in clinical supervision.
- Evidence of continuing professional development as required by relevant Professional body e.g. HCPC/UKCP/RCN/ SWE/ BABCP
Desirable
- Management and Leadership course or equivalent
Experience
Essential
- Evidence of having worked as a clinical specialist children, young people and their families under supervision.
- Experience of specialist psychological assessment and treatment of clients with a range of psychological needs of a complex nature in CAMHS.
- Experience of supervising and completed relevant training
- Experience of providing teaching and training to professional groups.
- Post-qualification experience that supports working with, and addressing issues of, diversity within local communities.
Desirable
- Experience of leadership within a CAMHS setting
Knowledge & Skills
Essential
- Highly developed knowledge of the theory and practice of evidence based therapies for child and adolescents
- Advanced theoretical knowledge of psychosocial theories of mental health and the evidence base for the relevant treatment.
- Knowledge of legislation in relation to the client group and mental health issues, child and adult protection, and equalities.
- Knowledge of factors affecting acceptability and accessibility of mental health care. To deliver psychological therapy with due regard to individual difference.
- To plan and schedule assessment and interventions for individual clients and groups and carers, and for meetings.
Person Specification
Qualifications
Essential
- Qualifications and Professional Registration: Entry-level qualification: appropriately registered Educational/ Clinical/Counselling psychologist, Systemic Family Therapist, Psychotherapist, Nurse, OT, Social Work CBT Therapist and registration with relevant UK governing body
- Completed training course in clinical supervision.
- Evidence of continuing professional development as required by relevant Professional body e.g. HCPC/UKCP/RCN/ SWE/ BABCP
Desirable
- Management and Leadership course or equivalent
Experience
Essential
- Evidence of having worked as a clinical specialist children, young people and their families under supervision.
- Experience of specialist psychological assessment and treatment of clients with a range of psychological needs of a complex nature in CAMHS.
- Experience of supervising and completed relevant training
- Experience of providing teaching and training to professional groups.
- Post-qualification experience that supports working with, and addressing issues of, diversity within local communities.
Desirable
- Experience of leadership within a CAMHS setting
Knowledge & Skills
Essential
- Highly developed knowledge of the theory and practice of evidence based therapies for child and adolescents
- Advanced theoretical knowledge of psychosocial theories of mental health and the evidence base for the relevant treatment.
- Knowledge of legislation in relation to the client group and mental health issues, child and adult protection, and equalities.
- Knowledge of factors affecting acceptability and accessibility of mental health care. To deliver psychological therapy with due regard to individual difference.
- To plan and schedule assessment and interventions for individual clients and groups and carers, and for meetings.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
35
Black Prince Road
Kennington
SE11 6JJ
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
35
Black Prince Road
Kennington
SE11 6JJ
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Date posted
12 January 2023
Pay scheme
Agenda for change
Band
Band 8a
Salary
£48,526 to £54,619 a year per annum plus HCAs
Contract
Permanent
Working pattern
Full-time
Reference number
334-CHI-4923011
Job locations
35
Black Prince Road
Kennington
SE11 6JJ
Supporting documents
Privacy notice
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