Job summary
To have overall management responsibility for the delivery of care within an integrated community Recovery & Rehabilitation Team, in accordance with Trust policies and procedures. To lead a team of professional and support staff in the delivery of high quality evidence-based practice, ensuring that regular supervision and appraisal take place. To manage administrative and operational resources in a cost-effective manner, evaluating the standard of service delivered. To co-ordinate multidisciplinary working, maintaining excellent communication and working relationships with all team members, and other services within the Trust, to ensure effective interface and continuity of care between disciplines and services. There is an expectation that the post holder will place the needs of services users at the centre of care delivery. The post holder will carry our clinical and managerial procedures to a standard that ensures safe and effective care, and complies with the relevant codes of Professional Conduct. The post holder will have a person-centred approach to practice.
Main duties of the job
Management of care and practice
Management of Financial and Material Resources
Management of Clinical Standards
Management of Human Resources
Management of Information and Communication
Management of the Environment
About us
South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.
By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities, and have the chance to work alongside people who are world leaders in their field. SLaM delivered more than 14,000 training experiences in 2014; providing an extensive range of learning opportunities for staff at all levels. In addition, our working relationship with King's Health Partners allows those working at the Trust to get involved in academic research.
Job description
Job responsibilities
Management of care and practice
- Ensure that all clinical practice is developed using up to date evidence base, ensuring that all staff have the appropriate skill base and supporting mechanisms to access training to work with the service user group.
- Oversee a service user's care pathway, utilising available resources and Patient Journey framework and lead the team in its implementation.
- Ensure systems are in place to support user and carer-centred involvement in the planning and provision of care.
- Ensure that staff receive regular supervision and appraisal, and are offered essential and developmental training in accordance with their personal development plans, and the needs of the service.
- Ensure that all service users are made aware of, encouraged, and assisted to use all services available to them.
Management of Financial and Material Resources
- Ensure team finances are managed within allocated budget, including recruitment of staff.
- All absences, bank and agency are managed within budget and Trust guidelines.
- Communicate to all staff how they can contribute to the efficient management of financial and material resources.
- Identify and deal with cost pressures which may have an impact on the financial expenditure of the team.
Management of Clinical Standards
- Set, monitor and evaluate overall standards of care and practice in the team in liaison with the Service Manager, Professional Advisors, and other agencies.
- Ensure that all practices and interactions in the team are based on the preservation and respect of service users dignity, individual and cultural identity, wishes (whenever possible) and are in accordance with the maintenance of individuals independence.
- Ensure that all staff are aware of the standards of professional behaviour expected by the Trust.
- Work closely with the multidisciplinary team and involve them in all relevant day to day decisions, strategy and business planning, and maintain close liaison with the Service Manager and Clinical Director when difficulties arise.
Management of Human Resources
- Maintain the efficient use of staffing resources in the team, ensuring that staffing levels are safe, appropriate and contain the necessary skill mix, but recognising and supporting Improving Working Lives within the confines of a safe service.
- The post-holder will ensure that each member of staff is fully aware of their responsibilities and has a personal development plan which is based on a balance between the needs of the individual and the service.
- Manage the overall development of the team, encouraging staff to contribute their views and ideas as appropriate.
- Implement all Trust policies and Human Resource Management, and ensure staff are aware of how to access this information.
- Delegate duties and responsibilities to other staff as appropriate to assist in the operation of the unit and to aid the development of individual staff.
Management of Information and Communication
(1) Develop and maintain procedures that result in good communication between the multidisciplinary team and other agencies.
(2) Arrange and in some instances, chair relevant meetings involving other agencies, patients and carers when necessary to facilitate good communication.
(3) The post-holder will lead the team in setting, implementing and monitoring realistic and achievable objectives in accordance with the aims and objectives of the service.
(4) Attend meetings and forums, representing the team at various levels both within the Trust and with external agencies, ensuring that all staff are kept fully briefed on any new developments etc. The post-holder may be required to participate in specific inter-agency work relevant to the service.
(5) Ensure that all communication (verbal or written) between the team and other departments or agencies is of a high standard both in its content and presentation.
(6) Ensure that all written and electronically stored information is accessible only to authorised personnel and is stored in accordance with the Data Protection Act.
(7) Ensure that administrative staff are aware of the importance of the collection of statistical data and ensure that this is collected and stored in an accurate and timely fashion.
Management of the Environment
- Ensure that the Health and Safety at Work Act is adhered to by all staff. The post-holder will have responsibility for ensuring that all staff receive any training necessary to meet the requirements of the Act. (e.g. fire training, first aid, etc.). The post-holder will be responsible for taking immediate action to deal with any problem which might affect service user, visitor or staff safety. This will involve liaison with the relevant Health and Safety Co-ordinator.
- Ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve practice
Personal Development and Freedom to Act
The post-holder will
- Be prepared to physically move between sites as needed.
- Ensure that they are fully aware of current developments and practice in their clinical area.
- Acknowledge their own limitations and discuss/identify their training and development needs with their line manager.
- Make effective use of supervision with their line manager on a regular and agreed basis.
- Be aware of the need to reflect on their practice both as clinician and manager.
- Manage their own time efficiently.
- Be aware of and adhere to all Trust Policies and act as a role model to other staff.
Other Responsibilities
The post-holder will also be responsible for:
- Deputising for the Service Manager as required.
- Establishing and building on excellent working relationships between other services within and external to the Directorate.
- Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive.
- Implementation of the complaints procedure including investigation, response, and resolution.
Ensuring that their line manager is kept informed of all developments and changes within the team.
Job description
Job responsibilities
Management of care and practice
- Ensure that all clinical practice is developed using up to date evidence base, ensuring that all staff have the appropriate skill base and supporting mechanisms to access training to work with the service user group.
- Oversee a service user's care pathway, utilising available resources and Patient Journey framework and lead the team in its implementation.
- Ensure systems are in place to support user and carer-centred involvement in the planning and provision of care.
- Ensure that staff receive regular supervision and appraisal, and are offered essential and developmental training in accordance with their personal development plans, and the needs of the service.
- Ensure that all service users are made aware of, encouraged, and assisted to use all services available to them.
Management of Financial and Material Resources
- Ensure team finances are managed within allocated budget, including recruitment of staff.
- All absences, bank and agency are managed within budget and Trust guidelines.
- Communicate to all staff how they can contribute to the efficient management of financial and material resources.
- Identify and deal with cost pressures which may have an impact on the financial expenditure of the team.
Management of Clinical Standards
- Set, monitor and evaluate overall standards of care and practice in the team in liaison with the Service Manager, Professional Advisors, and other agencies.
- Ensure that all practices and interactions in the team are based on the preservation and respect of service users dignity, individual and cultural identity, wishes (whenever possible) and are in accordance with the maintenance of individuals independence.
- Ensure that all staff are aware of the standards of professional behaviour expected by the Trust.
- Work closely with the multidisciplinary team and involve them in all relevant day to day decisions, strategy and business planning, and maintain close liaison with the Service Manager and Clinical Director when difficulties arise.
Management of Human Resources
- Maintain the efficient use of staffing resources in the team, ensuring that staffing levels are safe, appropriate and contain the necessary skill mix, but recognising and supporting Improving Working Lives within the confines of a safe service.
- The post-holder will ensure that each member of staff is fully aware of their responsibilities and has a personal development plan which is based on a balance between the needs of the individual and the service.
- Manage the overall development of the team, encouraging staff to contribute their views and ideas as appropriate.
- Implement all Trust policies and Human Resource Management, and ensure staff are aware of how to access this information.
- Delegate duties and responsibilities to other staff as appropriate to assist in the operation of the unit and to aid the development of individual staff.
Management of Information and Communication
(1) Develop and maintain procedures that result in good communication between the multidisciplinary team and other agencies.
(2) Arrange and in some instances, chair relevant meetings involving other agencies, patients and carers when necessary to facilitate good communication.
(3) The post-holder will lead the team in setting, implementing and monitoring realistic and achievable objectives in accordance with the aims and objectives of the service.
(4) Attend meetings and forums, representing the team at various levels both within the Trust and with external agencies, ensuring that all staff are kept fully briefed on any new developments etc. The post-holder may be required to participate in specific inter-agency work relevant to the service.
(5) Ensure that all communication (verbal or written) between the team and other departments or agencies is of a high standard both in its content and presentation.
(6) Ensure that all written and electronically stored information is accessible only to authorised personnel and is stored in accordance with the Data Protection Act.
(7) Ensure that administrative staff are aware of the importance of the collection of statistical data and ensure that this is collected and stored in an accurate and timely fashion.
Management of the Environment
- Ensure that the Health and Safety at Work Act is adhered to by all staff. The post-holder will have responsibility for ensuring that all staff receive any training necessary to meet the requirements of the Act. (e.g. fire training, first aid, etc.). The post-holder will be responsible for taking immediate action to deal with any problem which might affect service user, visitor or staff safety. This will involve liaison with the relevant Health and Safety Co-ordinator.
- Ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve practice
Personal Development and Freedom to Act
The post-holder will
- Be prepared to physically move between sites as needed.
- Ensure that they are fully aware of current developments and practice in their clinical area.
- Acknowledge their own limitations and discuss/identify their training and development needs with their line manager.
- Make effective use of supervision with their line manager on a regular and agreed basis.
- Be aware of the need to reflect on their practice both as clinician and manager.
- Manage their own time efficiently.
- Be aware of and adhere to all Trust Policies and act as a role model to other staff.
Other Responsibilities
The post-holder will also be responsible for:
- Deputising for the Service Manager as required.
- Establishing and building on excellent working relationships between other services within and external to the Directorate.
- Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive.
- Implementation of the complaints procedure including investigation, response, and resolution.
Ensuring that their line manager is kept informed of all developments and changes within the team.
Person Specification
Experience/qualification
Essential
- Registered Mental Health Nurse/Learning Disability/Social Work/OT
- Practice Assessor, Mentorship course (or other relevant teaching/assessment course)
- Evidence of continuing professional development
Desirable
- Dual Diagnosis Training
- CBT for Psychosis A Post qualification training/ provision of psychosocial interventions or related subject
- Experience of managing non-clinical staff and other professionals.
- Experience of management processes e.g staff performance, Recruitment etc.
- Experience of doing /running/organising depot/clozapine clinic or similar
- Experience of making applications to relevant funding panels for high support placements and/or care packages
- Experience of working in a team supporting recovery and rehabilitation in care homes and supported living placements
Experience
Essential
- Experience of managing clinical practice in a mental health service including experience of implementing and monitoring standards of care
- Experience of providing clinical and managerial supervision
- Experience of working within a MDT Team and collaboratively with professionals and services outside the team
- Experience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice
- Experience of working within the framework of Care Act 2014 and other legal frameworks
- Experience of actively participating in and/or managing change and overseeing on-going service development
- Experience of safeguarding and safeguarding procedure
Desirable
- Experience of working in a community mental health setting and managing a caseload
- Experience and understanding of rehabilitation of people with complex needs
Knowledge and Skills
Essential
- Ability to develop high quality, client centred personalised recovery goals, and care plans
- Working knowledge of all relevant legislation associated with acute mental health care, including MHA, Care Act, MCA and LPS/DoLs, CPA procedures, Human Rights Acts Child Protection and NHS Plan
- Skills in communicating effectively within MDT, outside agencies, and all stakeholders involved.
- Extensive knowledge of the principles or risk assessment and risk management
- Skills in managing conflict effectively
- Skills and knowledge demonstrating leadership
- Ability to manage time and prioritise effectively in a busy environment
- Understand the principles of financial management and efficiencies
Desirable
- Proven ability to maintain a balance between strategic and operational management
- Understanding of the role and function of other organisations providing services to people with mental ill-heath and demonstrating
Person Specification
Experience/qualification
Essential
- Registered Mental Health Nurse/Learning Disability/Social Work/OT
- Practice Assessor, Mentorship course (or other relevant teaching/assessment course)
- Evidence of continuing professional development
Desirable
- Dual Diagnosis Training
- CBT for Psychosis A Post qualification training/ provision of psychosocial interventions or related subject
- Experience of managing non-clinical staff and other professionals.
- Experience of management processes e.g staff performance, Recruitment etc.
- Experience of doing /running/organising depot/clozapine clinic or similar
- Experience of making applications to relevant funding panels for high support placements and/or care packages
- Experience of working in a team supporting recovery and rehabilitation in care homes and supported living placements
Experience
Essential
- Experience of managing clinical practice in a mental health service including experience of implementing and monitoring standards of care
- Experience of providing clinical and managerial supervision
- Experience of working within a MDT Team and collaboratively with professionals and services outside the team
- Experience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice
- Experience of working within the framework of Care Act 2014 and other legal frameworks
- Experience of actively participating in and/or managing change and overseeing on-going service development
- Experience of safeguarding and safeguarding procedure
Desirable
- Experience of working in a community mental health setting and managing a caseload
- Experience and understanding of rehabilitation of people with complex needs
Knowledge and Skills
Essential
- Ability to develop high quality, client centred personalised recovery goals, and care plans
- Working knowledge of all relevant legislation associated with acute mental health care, including MHA, Care Act, MCA and LPS/DoLs, CPA procedures, Human Rights Acts Child Protection and NHS Plan
- Skills in communicating effectively within MDT, outside agencies, and all stakeholders involved.
- Extensive knowledge of the principles or risk assessment and risk management
- Skills in managing conflict effectively
- Skills and knowledge demonstrating leadership
- Ability to manage time and prioritise effectively in a busy environment
- Understand the principles of financial management and efficiencies
Desirable
- Proven ability to maintain a balance between strategic and operational management
- Understanding of the role and function of other organisations providing services to people with mental ill-heath and demonstrating
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
