Job responsibilities
Key Responsibilities:
- To provide strong and decisive leadership and management of all staff within WCDAS. To manage the staff team and all day-to-day issues of the service. To take the lead role in the induction, team building and retention of staff. To deputise at designated times in the absence of the Borough Lead.
- To ensure regular clinical and line management supervision, appraisal (personal development plans) and teaching of staff across the team to ensure high standard of client care. To identify and support opportunities for staff development and training, and to support this aim use role modelling to motivate and educate the team. To facilitate and manage change whilst maintaining a high quality effective service.
- To take responsibility for the management of a defined caseload of clients with complex needs and facilitation of groups or other elements of front line service delivery where required. At times to deliver nurse specific interventions such as vaccinations and where appropriately qualified deliver non-medical prescribing within scope of practice and Trust guidelines for alcohol and drug clients attending the service.
- To ensure service information requirements are met through the production of required statistics and data and ensuring this remains a priority. Ensure timely inputting of information by team members so as to support effective Trust, local commissioning and national reporting requirements.
- Undertaking of regular audits to ensure that all clinical records/ practice is of a high quality and in line with CAG, Trust, CQC standards and national polices/ guidance such as safeguarding adults and children, PHE recommendations and NICE guidance.
- To organise, attend and facilitate relevant clinical and service development team meetings as well as specific borough and CAG wide meetings.
- To actively promote and encourage service user and carer involvement in the service.
- To draft/ review/ evaluate clinical protocols/ operational procedures as required, to ensure the service is responsive to changes in practice, trends in substance use and legislation.
- To manage human resources issues to optimum effect including being involved in and leading on staff recruitment and selection process, performance management, sickness management etc. as required.
- To have knowledge and awareness of expenditure in relation to budget and prescribing costs, identifying and reporting on cost pressures where appropriate.
- With the Borough Lead's support and direction, identify appropriate areas of development in collaboration with other SLaM/ partnership colleagues. To continually consider how the service could be developed to meet the needs of this client group and review the Service Contract/ emerging strategies as appropriate and make recommendations. To develop and maintain effective links and lines of communication with partnership agencies, Trust departments, commissioners, CCG and other local stakeholders.
- To ensure effective investigation of complaints and serious untoward incidents in consultation with the Borough Lead/ Consultant Psychiatrist/Psychologist and other appropriate SLaM staff, and to identify systems learning as a result of such investigations and implement changes as appropriate.
Personal Specification:
Qualifications
Essential Requirements
Registered Nurse with extensive post qualification experience a significant proportion of which has been working with people with substance misuse related problems. (A, I)
Evidence of post qualification training related to substance use. (A)
Mentorship qualification (A)
Desirable Requirements
MSC or Degree level training relevant to care of clients with substance misuse problems. (A)
NMP qualification (A)
Management qualification or relevant experience at senior level. (A, I)
Experience
Essential Requirements
Experience of taking a lead on specific areas and projects within an addictions team (A)
Experience of working with and managing staff within substance misuse and co-morbid mental health/dual diagnosis problems within the community (I/T)
Experience of delivering physical healthcare interventions (I/A)
Management qualification or relevant experience at senior level. (A, I)
Experience of assessment and casework which meets the needs of adults with substance misuse problems who require community care and an ability to engage a team to implement this in a systematic way (I/T)
Evidence of a flexible and sensitive approach to care and service provision. (A)
Experience of taking a lead role in multidisciplinary working (T/A/I)
Ability to both clinically supervise, line manage and appraise staff. (A, I).
Experience and skills in delivery of psychosocial therapeutic interventions (A, I)
Experience of recruitment and selection of staff (A)
Experience of providing clinical and managerial supervision (A)
Desirable Requirements
Experience of managing non-clinical staff and other professionals (A)
Experience of staff performance management (A/I)
Experience of implementing significant changes in working practices (A/I)
Experience of project management (A/I)
Experience of having undertaken audit work (A/I)
Knowledge / Skills
Essential Requirements
Working knowledge of all relevant legislation associated with care for this client group. (A/I)
Thorough knowledge of evidence based practice and current perspectives in substance misuse, co morbid and other complex issues. (I/A)
An understanding of Recovery-led practice and a willingness to promote social inclusion and recovery principles in clinical practice. (A/I)
Evidence of continuing professional development and training related to substance misuse. (A)
Knowledge and experience of health required and substance misuse specific data reporting and computer literacy (A. I)
Ability to present ideas with clarity and in a persuasive and influential style (I/T)
Ability to communicate effectively both verbally and in writing (A/I/T)
Ability to negotiate and reach compromises in verbal discussions in a manner which inspires confidence and respect from others (I)
Ability to build and maintain high standards of communication with a variety of personnel and agencies at all levels (A/I)
Ability to build and lead effectively, a large multi-skilled, multi-disciplinary team (I)
Ability to enthuse others, co-ordinate and motivate a team (I)
Ability to manage conflict effectively (I)
Ability to effectively manage resources within an allocated budget (A/I)
Appreciation of the complexities of the clinical management role and the need to balance clinical and non-clinical responsibilities (A/I/T)
Ability to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions (I/T)
Ability to analyse complex data and use the information to improve performance (A/I/T)
Understanding of the role and function of other organisations providing services to people with substance misuse problems including mental health problems (I)
Ability to manage own time effectively and to produce pieces of work on time and to a high standard (I/T)
Ability to delegate appropriately (I)
Ability to organise and plan ahead effectively (I/T)
Ability to manage change effectively (I)
Full commitment to equal opportunities (I)
Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary (I)
Ability to gain easily the trust, confidence and respect of service users, their relatives and staff of a variety of levels and disciplines (I)
Understands the differences between strategic and operational management (I)
Innovative, creative and a willingness to try something new (I)
Methodical approach to work with attention to detail (A/I)
Computer literacy and experience of use of electronic patient record systems or other health-related recording systems (A)
Desirable Requirements
Proven ability to maintain a balance between strategic and operational management (A/I)
Ability to work changeable hours/ location at fairly short notice where there is clear and reasonable service need (A/I)
Advanced computer skills and use of spread sheets (A/I)
