Job summary
An opportunity has arisen for a Service Manager for Lewisham Home Treatment Team. Based at The Ladywell Hospital in the grounds of University Hospital Lewisham.
The role involves managing the Borough's Home Treatment Service working closely with Liaison and Community Teams to ensure early intervention in crisis and reduction in the reliance on bed based services for people in mental health crisis.
The Home Treatment Teams provide 7 day a week, crisis assessment and intensive home treatment to patients with the aim of preventing admission where possible or if admission is required facilitating earlier discharge. The Service Manager post is Monday to Friday 9-5 with some flexibility required. You will also be required to participate in the Trust wide on-call system.
The post holder will provide leadership within the borough for ensuring smooth interface working between services to ensure timely admission and discharge from hospital.
The post holder will provide line management and clinical & operational leadership to the team, working closely with the Consultant and Advanced Practitioners within the team to maximise effectiveness and efficiency of service provision. The aim is to ensure integrated clinical, operational, quality and financial outcomes are achieved within the service line.
Please see attached JD for further information.
Main duties of the job
To provide demonstrable assurance that the resources available achieve efficiencies, reduction of waste and improvements in clinical quality.
To measure outcomes to demonstrate achievements against care pathway standards.
To promote the engagement of carers and families in the care pathway.
Responsible for ensuring high levels of operational effectiveness, including throughput, resource utilisation and the attainment of performance targets within service lines.
To work in partnership with housing providers, faith organisations day centre staff, outreach teams and other agencies providing support to the client group
For further details , please see attached JD.
About us
Benefits:
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer
Some of our benefits are highlighted here:
- Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
- Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
- Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
- Car lease, our staff benefits from competitive deals to lease cars
- Accommodation, our staff benefits from keyworker housing available which is available on selected sites
- NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Other benefits include:
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket loan
- Childcare vouchers
- Staff restaurants
Job description
Job responsibilities
Financial performance
To ensure the delivery of service within the resources available whilst maintaining the quality of service provision
To identify commercial opportunities within the clinical service and seek to achieve income Leadership
To support the development of a culture that promotes leadership through coaching
To line manage and performance manage team leaders/managers in accordance with Trust standards and protocols
To assist in recruiting, motivating, training, developing and retaining appropriate staff enabling them to have the skills, expertise and discretion to function effectively in their roles
Provide demonstrable assurance that staff have the appropriate skills and competence to deliver high quality care
To demonstrate clinical competence and role model effective clinical care delivery
To recruit/develop team leaders/managers who meet the organisational standards and measure performance against leadership and management competencies adopted by the Trust
To be a visible leader and be accessible to clinical staff, services users and carers.
To deputise for the Head of Pathway / Deputy Director as required.
For further details, please see attached JD.
Job description
Job responsibilities
Financial performance
To ensure the delivery of service within the resources available whilst maintaining the quality of service provision
To identify commercial opportunities within the clinical service and seek to achieve income Leadership
To support the development of a culture that promotes leadership through coaching
To line manage and performance manage team leaders/managers in accordance with Trust standards and protocols
To assist in recruiting, motivating, training, developing and retaining appropriate staff enabling them to have the skills, expertise and discretion to function effectively in their roles
Provide demonstrable assurance that staff have the appropriate skills and competence to deliver high quality care
To demonstrate clinical competence and role model effective clinical care delivery
To recruit/develop team leaders/managers who meet the organisational standards and measure performance against leadership and management competencies adopted by the Trust
To be a visible leader and be accessible to clinical staff, services users and carers.
To deputise for the Head of Pathway / Deputy Director as required.
For further details, please see attached JD.
Person Specification
Qualifications
Essential
- Recognised Professional Qualification in Health or Social Work. (DipSW/CQSW), Mental Health Nursing (RMN), Psychology or any allied medical profession.
- Evidence of continuing professional development.
- Live Registration
Desirable
Experience
Essential
- Senior Management Experience in running large multidisciplinary teams
- Experience of managing budgets and resources effectively
- Experience of leading and managing change to deliver organisational goals
- Experience of leading business planning processes and delivering targets within an agreed budget
- Experience of working within the NHS, or a related public or voluntary sector organisation
- Experience of involving service users and carers in the development of services
- Experience of working within a multidisciplinary team.
Desirable
- Experienced of Project Management
Knowledge / Skills
Essential
- Specialist clinical knowledge relevant to the service, including evidence based practice.
- Working knowledge of all relevant legislation associated with health and social care.
- Understanding of the role and function of other organisations providing services to people with mental ill-health.
- Understanding of the legislative and quality frameworks that govern provision of mental health and social care
- Effective communications and interpersonal skills and proven ability to develop and manage key relationships at all levels
- Understanding of public sector management and NHS Mental Health services, Social and Primary Care services
- Understanding of working in a multi-cultural, inner city environment with diverse communities and complex needs.
- Leadership skills especially the ability to lead and manage change through influence without direct management
- Able to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions.
Desirable
- Ability to support, manage and advise the team through difficult and challenging situations.
- Ability to build and lead effectively, a large multiskilled team.
- Ability to manage conflict effectively.
- Appreciation of the complexities of the role and how to balance clinical and non-clinical responsibilities.
Person Specification
Qualifications
Essential
- Recognised Professional Qualification in Health or Social Work. (DipSW/CQSW), Mental Health Nursing (RMN), Psychology or any allied medical profession.
- Evidence of continuing professional development.
- Live Registration
Desirable
Experience
Essential
- Senior Management Experience in running large multidisciplinary teams
- Experience of managing budgets and resources effectively
- Experience of leading and managing change to deliver organisational goals
- Experience of leading business planning processes and delivering targets within an agreed budget
- Experience of working within the NHS, or a related public or voluntary sector organisation
- Experience of involving service users and carers in the development of services
- Experience of working within a multidisciplinary team.
Desirable
- Experienced of Project Management
Knowledge / Skills
Essential
- Specialist clinical knowledge relevant to the service, including evidence based practice.
- Working knowledge of all relevant legislation associated with health and social care.
- Understanding of the role and function of other organisations providing services to people with mental ill-health.
- Understanding of the legislative and quality frameworks that govern provision of mental health and social care
- Effective communications and interpersonal skills and proven ability to develop and manage key relationships at all levels
- Understanding of public sector management and NHS Mental Health services, Social and Primary Care services
- Understanding of working in a multi-cultural, inner city environment with diverse communities and complex needs.
- Leadership skills especially the ability to lead and manage change through influence without direct management
- Able to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions.
Desirable
- Ability to support, manage and advise the team through difficult and challenging situations.
- Ability to build and lead effectively, a large multiskilled team.
- Ability to manage conflict effectively.
- Appreciation of the complexities of the role and how to balance clinical and non-clinical responsibilities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Ladywell Unit, Lewisham High Street, Lewisham, London, SE13 6LW
Lewisham High Street
Lewisham
SE13 6LW
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
