Job summary
OpCourage is a collaborative led by Camden and Islington NHS Foundation Trust, in conjunction with Barnet, Enfield and Haringey NHS Foundation Trust for the North London Forensic Consortium; Oxleas NHS Foundation Trust for the South London Mental Health and Community Partnership (SLP); and Armed Forces friendly' charities Walking with the Wounded, STOLL, and The Ripple Pond. It is underpinned by our lived experience experts.
This is an exciting new role to work as a Veterans' Clinical Collaboration and Development Lead as part of the London Op Courage Veterans Mental Health and Well-being Service. The postholder will a) facilitate pathways of care into and out of Op Courage with aim of reducing unnecessary delays and enabling veteran sensitive care; b) provide veteran sensitive and Op Courage awareness training across the three SLP trusts and c) support Veterans Covenant Healthcare Alliance accreditation and maintenance across the SLP geography.
Working within SLP, the post holder will facilitate treatment recommendations made after clinical assessment by Camden and Islington NHS Foundation Trust staff at Op Courage. The post holder will liaise extensively with SLP NHS Mental Health Trusts and their connected Integrated Care Systems (ICS). Together with a Collaboration and Development Lead colleague employed by Barnet, Enfield and Haringey NHS Foundation Trust the service will cover veterans' care pathways across the five ICS areas, spanning the 32 London boroughs.
Main duties of the job
The post holder will establish and maintain smooth pathways of veteran care, building on existing trusted partnerships in the SLP region, in collaboration with the Clinical Navigation and Development Manager, the local Armed Forces lead, named ICS Veterans Champions, and any other relevant team lead. The post holder will monitor and manage onwards referrals from OpCourage to locally based NHS Services as indicated in the operational policy, including within designated time scales, ensuring that treatment has occurred in line with this policy.
The post holder may be asked to develop and deliver training within the team and/or to the wider stakeholder group on veteran-sensitive practice and pathway navigation processes. The post holder will also support NHS Trusts in the SLP region to achieve and/or maintain Veteran Aware Accreditation. The post holder will be aware of, and be able to engage with, veteran-sensitive, veteran-focused care planning provided within a MDT team.
The post holder will contribute to MDT decision making, where it relates to advocating for the timely and effective fulfilment of the veteran's established care needs following OpCourage clinical assessment, in coordination with the local Armed Forces Lead. The post holder will promote fair and equitable treatment for the ex-service community and their families and ensure that practices are in place that facilitate smooth transfer of care.
About us
The South London Mental Health and Community Partnership (SLP):
The SLP is a collaboration between Oxleas NHS Foundation Trust, South London and Maudsley NHS Foundation Trust, and South West London and St George's Mental Health NHS Trust. The SLP has been a resilient and effective Provider Collaborative that has improved patient experience, introduced innovation, and developed new services across south London with responsibility for more than £400m commissioning budgets locally.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Qualifications
Essential
- Professional registration for nursing/social work/occupational therapy (e.g. 1st level NMC registration)
- Practical experience of working in a health or social care setting
- Educated to degree level or equivalent experience
Desirable
- Experience of service in the UK armed services as either regular or reserve personnel
- Experience in an advocacy/pathway navigation role
- Experience of working with UK Armed Forces veterans
Experience
Essential
- Experience and understanding of liaison and inter-agency working (working with both statutory and third sector organisations, including Veteran-specific agencies)
- Experience of advocacy for service users and/or supporting people through statutory pathways of care (e.g. local authority assessment/accessing NHS treatment).
- Experience of working with frontline staff to deliver significant improvements to service quality with evidence of benefits
Desirable
- Experience of assessment/care planning of service users with complex needs
- Experience of working with veteran-specific organisations
- Experience of assessing and managing risk, including safeguarding adults/children
- Experience in promoting a service to external others and/or delivering presentations to different audiences e.g. academic, professional, non-professional
Knowledge / Skills
Essential
- Ability to create and sustain effective working relationships across organisations, with various staff and stakeholders from a range of backgrounds
- A mindset that continuously explores alternative solutions to problems
- Understanding of the importance of reflection, self-awareness, and self-care to maintain safe and effective working practice
Desirable
- Project management experience
- Evidence of current Safeguarding Children and Safeguarding Adults training
Person Specification
Qualifications
Essential
- Professional registration for nursing/social work/occupational therapy (e.g. 1st level NMC registration)
- Practical experience of working in a health or social care setting
- Educated to degree level or equivalent experience
Desirable
- Experience of service in the UK armed services as either regular or reserve personnel
- Experience in an advocacy/pathway navigation role
- Experience of working with UK Armed Forces veterans
Experience
Essential
- Experience and understanding of liaison and inter-agency working (working with both statutory and third sector organisations, including Veteran-specific agencies)
- Experience of advocacy for service users and/or supporting people through statutory pathways of care (e.g. local authority assessment/accessing NHS treatment).
- Experience of working with frontline staff to deliver significant improvements to service quality with evidence of benefits
Desirable
- Experience of assessment/care planning of service users with complex needs
- Experience of working with veteran-specific organisations
- Experience of assessing and managing risk, including safeguarding adults/children
- Experience in promoting a service to external others and/or delivering presentations to different audiences e.g. academic, professional, non-professional
Knowledge / Skills
Essential
- Ability to create and sustain effective working relationships across organisations, with various staff and stakeholders from a range of backgrounds
- A mindset that continuously explores alternative solutions to problems
- Understanding of the importance of reflection, self-awareness, and self-care to maintain safe and effective working practice
Desirable
- Project management experience
- Evidence of current Safeguarding Children and Safeguarding Adults training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Lambeth Hospital or alternative London based SLP Hub office / St Pancras Hospital
London
SW9 9NU
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
