Job summary
Job Title:
Advanced Practitioner - Acute Referral Centre: Crisis Assessment Team
Band:
Band 7 or equivalent
Hours:
37.5
Department:
Acute Referral Centre
Location:
Maudsley Hospital, Denmark Hill, SE5 8AZ
Reports to:
Clinical Service Lead
Responsible for:
Junior staff in ARC/Crisis Line
Job Purpose:
The Acute Referral Centre (ARC) operates 24hrs a day, 7 days a week. It is the Trusts central point of contact for crisis referrals. All referrals are triaged in ARC to ensure robust gatekeeping. This in addition to key functions being undertaken within the centre including the overall booking process of acute beds, the Central Place of Safety (POS) and the 24hr Crisis Line.
ARC works closely with the borough based Home Treatment Teams, Assessment and Liaison services, community treatment teams, acute trusts and the Police. The centre provides telephone advice and support for people in crisis whist co-ordinating both admissions to and discharges from hospital.
Advanced Practitioners working within the Acute Referral Centre undertake triage assessments and when required face to face rapid assessments alongside London Ambulance and the Metropolitan Police.
The post holder will provide management support as delegated by the Clinical Services lead, including supervision of staff, team training and service development initiatives.
Main duties of the job
Key Responsibilities:
Clinical
- To ensure thorough risk assessment of all service users in line with policy standards
- To ensure that the team triage and evaluate the most effective intervention for referrals which present with mental health diagnoses and any co morbid conditions.
- To be available to advise on the most complex and high risk cases and be available to assess patients face to face where required across all boroughs.
Communication
- Communicates the patient's health status using appropriate terminology, format, and technology
- Use expert communication skills to provide accurate information to service users and their families and carers in a sensitive and professional manner.
Leadership, Policy and service development
- To professionally maintain accurate records and ensure that standards of record keeping are maintained by those supervised by the post holder.
- Ensures that through the supervisory structure high standards are maintained for clinical activity including making sure robust risk assessments are undertaken and documented along with sound care planning.
Professional and Educational
- To work in accordance with the professional Code of Conduct and ensure that standards of practice are upheld
- To receive regular clinical supervision from the Clinical Service Lead
- Maintain and develop own professional knowledge and competence by keeping informed of advances and research pertaining to mental health care.
About us
About South London and Maudsley:
South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.
SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.
By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care.
Job description
Job responsibilities
Personal Specification:
Each requirement will either be identified through the candidates application form (A) or interview (I). Candidates should not be hired unless they have ALL essential requirements. Areas that can be developed through L&D can be deemed desirable.
Qualifications
Essential Requirements
Recognised Professional Qualification in Nursing (RMN), Social Work (Dip SW/CQSW) or Occupational Therapy
Masters degree or demonstrable equivalent experience
Mentorship for RMNs
Evidence of continuing professional development
Desirable Requirements
Post registration qualification in specialty
Recognised leadership qualification or equivalent experience
Independent Prescribing qualification or willingness to undertake the course
Experience
Essential Requirements
Substantial relevant post registration experience including assessments of service users in crisis
Experience of and understanding of current issues in specialty
Experience and knowledge of quality, standard setting and audit
Desirable Requirements
Comprehensive experience at local leadership level within specialty
Experience in managing complaints and quality assurance
Knowledge / Skills
Essential Requirements
Ability to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions.
Strong commitment to improving patient services with a clear focus on achieving performance goals
Proven ability to effectively manage change
Good time management skills, with the ability to meet deadlines and work effectively under pressure
Competence in provision of clinical supervision including people management skills
Sound IT skills (incl email and office packages)
Ability to think and work strategically
Negotiation and conflict management skills
Advanced Clinical/ mental state examination skills
Desirable Requirements
Proven leadership skills through experience of leading a team
Teaching within a clinical setting
Job description
Job responsibilities
Personal Specification:
Each requirement will either be identified through the candidates application form (A) or interview (I). Candidates should not be hired unless they have ALL essential requirements. Areas that can be developed through L&D can be deemed desirable.
Qualifications
Essential Requirements
Recognised Professional Qualification in Nursing (RMN), Social Work (Dip SW/CQSW) or Occupational Therapy
Masters degree or demonstrable equivalent experience
Mentorship for RMNs
Evidence of continuing professional development
Desirable Requirements
Post registration qualification in specialty
Recognised leadership qualification or equivalent experience
Independent Prescribing qualification or willingness to undertake the course
Experience
Essential Requirements
Substantial relevant post registration experience including assessments of service users in crisis
Experience of and understanding of current issues in specialty
Experience and knowledge of quality, standard setting and audit
Desirable Requirements
Comprehensive experience at local leadership level within specialty
Experience in managing complaints and quality assurance
Knowledge / Skills
Essential Requirements
Ability to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions.
Strong commitment to improving patient services with a clear focus on achieving performance goals
Proven ability to effectively manage change
Good time management skills, with the ability to meet deadlines and work effectively under pressure
Competence in provision of clinical supervision including people management skills
Sound IT skills (incl email and office packages)
Ability to think and work strategically
Negotiation and conflict management skills
Advanced Clinical/ mental state examination skills
Desirable Requirements
Proven leadership skills through experience of leading a team
Teaching within a clinical setting
Person Specification
Qualifications
Essential
- Recognised Professional Qualification in Nursing (RMN), Social Work (Dip SW/CQSW) or Occupational Therapy
- Masters degree or demonstrable equivalent experience
- Mentorship for RMNs
Desirable
- Post registration qualification in specialty
- Recognised leadership qualification or equivalent experience
- Independent Prescribing qualification or willingness to undertake the course
Experience
Essential
- Substantial relevant post registration experience including assessments of service users in crisis
- Experience of and understanding of current issues in specialty
- Experience and knowledge of quality, standard setting and audit
Desirable
- Comprehensive experience at local leadership level within specialty
- Experience in managing complaints and quality assurance
Knowledge/Skills
Essential
- Ability to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions.
- Strong commitment to improving patient services with a clear focus on achieving performance goals
- Proven ability to effectively manage change
Desirable
- Proven leadership skills through experience of leading a team
- Teaching within a clinical setting
Person Specification
Qualifications
Essential
- Recognised Professional Qualification in Nursing (RMN), Social Work (Dip SW/CQSW) or Occupational Therapy
- Masters degree or demonstrable equivalent experience
- Mentorship for RMNs
Desirable
- Post registration qualification in specialty
- Recognised leadership qualification or equivalent experience
- Independent Prescribing qualification or willingness to undertake the course
Experience
Essential
- Substantial relevant post registration experience including assessments of service users in crisis
- Experience of and understanding of current issues in specialty
- Experience and knowledge of quality, standard setting and audit
Desirable
- Comprehensive experience at local leadership level within specialty
- Experience in managing complaints and quality assurance
Knowledge/Skills
Essential
- Ability to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions.
- Strong commitment to improving patient services with a clear focus on achieving performance goals
- Proven ability to effectively manage change
Desirable
- Proven leadership skills through experience of leading a team
- Teaching within a clinical setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
