Job summary
An exciting opportunity has arisen to join the South London Mental Health and Community Partnership for the role of Head of Commissioning and Contracts Manager - Provider Collaboratives.
The postholder will facilitate and manage arrangements for the effective commissioning of specialised Mental Health services across South London, working in line with national and local policies. The post holder will be required to operate within the governance arrangements of both the SLP and Partnership Trusts in commissioning and contracting current and new services, and in managing, evaluating and reporting on contract performance and reporting. The postholder will be responsible for delivering specific projects within agreed specifications and supporting the implementation and development of these projects within the agreed specifications.
Main duties of the job
The post holder will work in close partnership with Clinical Leads, Service Directors, Finance and Contracts teams, Quality leads, SLP colleagues, Case Managers, NHS England / NHS Improvement (NHSE/I), sub-contracted NHS and independent sector providers, external provider collaboratives, other stakeholders, patients and carers to develop service strategy and service design.
The post holder will be expected to develop and maintain partnerships with a wide range of stakeholders, provide specialist advice to other services and steer the performance of projects being delivered. The postholder will ensure that commissioned services are based upon identified local need, evidenced based practice and value for money will be essential in delivering the key outcomes for the SLP.
The role will be responsible for delivering specific projects within agreed specifications and supporting the implementation and development of these projects within the agreed specifications.
About us
The South London Mental Health and Community Partnership (SLP):
The SLP is a collaboration between Oxleas NHS Foundation Trust, South London and Maudsley NHS Foundation Trust, and South West London and St George's Mental Health NHS Trust. The SLP has been a resilient and effective Provider Collaborative that has improved patient experience, introduced innovation, and developed new services across south London with responsibility for more than £400m commissioning budgets locally.
CAMHS PC ambition - For all CYPs in south London to have consistent equal access to the very best mental health services
Adult Eating Disorders PC ambition - To develop a long-term system-wide approach to improve patient experience, care and outcomes.
Adult Secure PC ambition - To provide care closer to patients' homes, families and communities, with patients benefiting from improved recovery and rehabilitation in the least restrictive settings
Job description
Job responsibilities
Main Duties and Responsibilities
- Lead a range of service and mobilisation projects designed to ensure a more resilient system wide approach to the strategic and day-to-day commissioning of mental health services in line with the NHS Long Term Plan.
- Advise and determine on contractual new and existing commitments with major financial implications, including new contracts, block and cost per case contracts, exceptional packages of care.
- Align with the development of integrated care systems for designing/commissioning services in conjunction with key stakeholders.
- Champion and promote quality (patient safety, clinical effectiveness, and patient experience) as a core focus within the SLP and across the South London health and care system.
- Develop and implement a performance management framework to manage the performance of providers in line with contractual agreements, service specifications, and outcomes ensuring that improvement targets agreed are met.
- Provide leadership and support as required to the management of the SLPs portfolio of programmes, taking specific responsibility for strengthening working relationships and partnership working across multiple organisations. The post holder will lead on specific commissioning and contracting activities for the SLP as well as act as a key link with NHSE/I.
Key Skills and Experience
- Demonstrate senior experience and detailed knowledge of developing, implementing and monitoring commissioning and contractual arrangements.
- Show extensive and significant experience in the negotiation of commissioning arrangements and contracts with a view to improving outcomes, utilising performance information and outcomes.
- Provide examples of monitoring contracts from different perspectives, for application in public, not-for-profit and independent sectors.
- Remain calm under pressure and manage competing priorities.
- Understand reputation issues, and work with internal and external stakeholders on communication and reputation management.
- Work at pace and have a passion for delivering high quality patient care in a challenging, dynamic and rewarding system.
- Support the SLP Director the wider delivery and transformation agenda in mental health to ensure that SLP programmes are well planned and managed effectively, in their contractual and commissioning arrangements.
- Work in an open and collaborative manner, keeping the patient at the centre. The post offers an opportunity to support change, shape the future of mental health services and ensure the continued success of the SLP
People Management
- Line management/ supervision of staff, including recruitment, appraisals, and performance management.
- Implement new roles and ways of working in line with change management policies and in consultation with team members.
Key Relationships
The post holder will work with clinical and managerial stakeholders to ensure delivery of the required outcomes for the Partnership and promote a collaborative approach to contract and commissioning delivery, sharing knowledge and skills to facilitate the successful delivery of projects within the portfolio. Specifically this will include:
- SLP and trust executive teams and management teams (e.g. Chief Executives, Directors of Finance, Directors of Operations, Clinical Directors, General Managers, as well as finance, quality, commissioning and contracting teams)
- Lead providers and sub-contracted providers, including NHS trusts, independent sector providers, 3rd sector providers, at board and operational delivery levels
- Externally the post holder will work with stakeholders as required to deliver SLP objectives. This will include forming networks with colleagues in other Trusts to promote new ideas and share best practice. External stakeholders include Integrated Care Systems and NHSE/I.
Job description
Job responsibilities
Main Duties and Responsibilities
- Lead a range of service and mobilisation projects designed to ensure a more resilient system wide approach to the strategic and day-to-day commissioning of mental health services in line with the NHS Long Term Plan.
- Advise and determine on contractual new and existing commitments with major financial implications, including new contracts, block and cost per case contracts, exceptional packages of care.
- Align with the development of integrated care systems for designing/commissioning services in conjunction with key stakeholders.
- Champion and promote quality (patient safety, clinical effectiveness, and patient experience) as a core focus within the SLP and across the South London health and care system.
- Develop and implement a performance management framework to manage the performance of providers in line with contractual agreements, service specifications, and outcomes ensuring that improvement targets agreed are met.
- Provide leadership and support as required to the management of the SLPs portfolio of programmes, taking specific responsibility for strengthening working relationships and partnership working across multiple organisations. The post holder will lead on specific commissioning and contracting activities for the SLP as well as act as a key link with NHSE/I.
Key Skills and Experience
- Demonstrate senior experience and detailed knowledge of developing, implementing and monitoring commissioning and contractual arrangements.
- Show extensive and significant experience in the negotiation of commissioning arrangements and contracts with a view to improving outcomes, utilising performance information and outcomes.
- Provide examples of monitoring contracts from different perspectives, for application in public, not-for-profit and independent sectors.
- Remain calm under pressure and manage competing priorities.
- Understand reputation issues, and work with internal and external stakeholders on communication and reputation management.
- Work at pace and have a passion for delivering high quality patient care in a challenging, dynamic and rewarding system.
- Support the SLP Director the wider delivery and transformation agenda in mental health to ensure that SLP programmes are well planned and managed effectively, in their contractual and commissioning arrangements.
- Work in an open and collaborative manner, keeping the patient at the centre. The post offers an opportunity to support change, shape the future of mental health services and ensure the continued success of the SLP
People Management
- Line management/ supervision of staff, including recruitment, appraisals, and performance management.
- Implement new roles and ways of working in line with change management policies and in consultation with team members.
Key Relationships
The post holder will work with clinical and managerial stakeholders to ensure delivery of the required outcomes for the Partnership and promote a collaborative approach to contract and commissioning delivery, sharing knowledge and skills to facilitate the successful delivery of projects within the portfolio. Specifically this will include:
- SLP and trust executive teams and management teams (e.g. Chief Executives, Directors of Finance, Directors of Operations, Clinical Directors, General Managers, as well as finance, quality, commissioning and contracting teams)
- Lead providers and sub-contracted providers, including NHS trusts, independent sector providers, 3rd sector providers, at board and operational delivery levels
- Externally the post holder will work with stakeholders as required to deliver SLP objectives. This will include forming networks with colleagues in other Trusts to promote new ideas and share best practice. External stakeholders include Integrated Care Systems and NHSE/I.
Person Specification
Qualifications
Essential
- Doctorate level qualification or equivalent level attained through experience
- Postgraduate management qualification or equivalent experience
Experience
Essential
- Extensive experience of leading, negotiating and facilitating commissioning and contractual responsibilities
- Extensive experience of working at a senior level in a public sector organisation, including presenting to senior teams and managing senior relationships
- Demonstrable experience of building, maintaining and utilising successful relationships with a wide range of clinical and non-clinical staff at all levels within complex organisations
- Demonstrable success in building, leading, motivating, managing and developing high performing teams
- Ability to influence at all levels and a highly strategic thinker
- Experience of dealing with complex and sensitive patient information
Desirable
- Significant experience of service improvement, strategic planning, service planning, service change and programme/ project management
Knowledge
Essential
- Extensive senior management experience in the NHS
- In-depth knowledge across a range of areas including financial and staff management, information systems and performance management acquired through training and experience over an extended period
- Expert understanding of healthcare commissioning and planning processes and key national healthcare polices
Communication
Essential
- Advanced negotiation skills while maintaining long-term relationships in a public sector environment
- Ability to share vision and engender ownership in others
- Able to demonstrate a high level of interpersonal skills, displaying credibility, influence and political acumen
- Ability to communicate verbally and in writing in a manner which is clear, fluent and persuasive
Analytical skills
Essential
- High degree of analytical skills and ability to present often highly complex information
- Able to interpret legislation and national policy as appropriate to the role
- Sound judgment, decision making, and organisational skills
Management and Planning
Essential
- Proven ability to achieve targets, objectives and deadlines within a demanding and pressured environment
- Excellent organisational and time management skills and ability to manage competing priorities
- Ability to empower, coach and support staff to work well in a team environment
- Ability to work on own initiative and organise own workload and that of the team to operate effectively
- Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others
Values and Behaviours
Essential
- Personal resilience and the ability to support others to deal with challenging and potentially stressful situations
- Shows respect for others' views and appreciate others' inputs and encourage colleagues to display our values
- Ability to behave in accordance with SLP values
- Demonstrable values in line with the SLP Trusts'
Other
Essential
- Experience of using all Microsoft Office programmes to a high standard
Person Specification
Qualifications
Essential
- Doctorate level qualification or equivalent level attained through experience
- Postgraduate management qualification or equivalent experience
Experience
Essential
- Extensive experience of leading, negotiating and facilitating commissioning and contractual responsibilities
- Extensive experience of working at a senior level in a public sector organisation, including presenting to senior teams and managing senior relationships
- Demonstrable experience of building, maintaining and utilising successful relationships with a wide range of clinical and non-clinical staff at all levels within complex organisations
- Demonstrable success in building, leading, motivating, managing and developing high performing teams
- Ability to influence at all levels and a highly strategic thinker
- Experience of dealing with complex and sensitive patient information
Desirable
- Significant experience of service improvement, strategic planning, service planning, service change and programme/ project management
Knowledge
Essential
- Extensive senior management experience in the NHS
- In-depth knowledge across a range of areas including financial and staff management, information systems and performance management acquired through training and experience over an extended period
- Expert understanding of healthcare commissioning and planning processes and key national healthcare polices
Communication
Essential
- Advanced negotiation skills while maintaining long-term relationships in a public sector environment
- Ability to share vision and engender ownership in others
- Able to demonstrate a high level of interpersonal skills, displaying credibility, influence and political acumen
- Ability to communicate verbally and in writing in a manner which is clear, fluent and persuasive
Analytical skills
Essential
- High degree of analytical skills and ability to present often highly complex information
- Able to interpret legislation and national policy as appropriate to the role
- Sound judgment, decision making, and organisational skills
Management and Planning
Essential
- Proven ability to achieve targets, objectives and deadlines within a demanding and pressured environment
- Excellent organisational and time management skills and ability to manage competing priorities
- Ability to empower, coach and support staff to work well in a team environment
- Ability to work on own initiative and organise own workload and that of the team to operate effectively
- Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others
Values and Behaviours
Essential
- Personal resilience and the ability to support others to deal with challenging and potentially stressful situations
- Shows respect for others' views and appreciate others' inputs and encourage colleagues to display our values
- Ability to behave in accordance with SLP values
- Demonstrable values in line with the SLP Trusts'
Other
Essential
- Experience of using all Microsoft Office programmes to a high standard
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
