Job summary
We are looking for a registered professional with significant clinical and operational experience to provide senior management the Central Locality team (CMHT) and the Croydon Early Intervention team (COAST). This is an exciting opportunity for colleagues currently in a band 7 or 8a clinical or management operational role with strong leadership, clinical and operational skills.
The successful candidate will have service management responsibility for the operational running of one of the core community mental health teams and the Early Intervention team within the Croydon Adult community services. There is a degree of service development and partnership working within this role which may appeal to clinicians with special interest in the community mental health transformation plan and NHS long term plan.
We welcome applications from clinicians with considerable experience with strong leadership qualities, who are able to role model, communicate effectively, promote Trust values & expectations, be a change driver and deliver on quality priorities and key performance indicators (KPIs). The successful candidate will provide a visible presence in the busy teams and must model flexibility, resilience and positivity about change.
Main duties of the job
Following the community redesign earlier thisyear, wehave moved away from a diagnostic based model of service delivery to a locality-based care. People are being seen by their locality area team irrespective of their diagnosis. We have changed our skill mix to ensure we have a wider range of interventions available for service users, that we are thinking creatively about recruitment and that we have career development opportunities in the community for staff.
We value diversity and want our teams to represent our population in Croydon. With that in mind we welcome applicants who have lived experience as well as those from a BME background
About the role:
In this role, you will take service management responsibility for the operational running of one of the three locality services and one other core service. You will provide exemplary leadership to staff, ensuring national and local targets are achieved and exceeded whilst the services meet the diverse needs of the population that we serve.
We encourage you to apply if you have highly developed communication skills, strong operational experience, are an imaginative thinker, and are creative and determined in your approach. You will need to be a credible and visible leader and an experienced team manager and able to demonstrate effective people leadership skills together with budgetary management and leading and implementing service change.
About us
About the location:
You will be based at our main community Resource Centre in the center of Croydon at Jeanette Wallace House, 1 Edridge Road, Croydon, CR0 1FE. Our Early Intervention team is based at Queens Resource Centre near Croydon University Hospital.
Some of our benefits are highlighted here:
- Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
- Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
- Career development, there are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
- Car lease, our staff benefits from competitive deals to lease cars
- Parking Permit, staff based at JWH have access to funding for the parking permit scheme run by Croydon Council.
- Accommodation, our staff benefits from keyworker housing available which is available on selected sites
- NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Other benefits include:
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket loan
- Childcare vouchers
- Staff restaurants
Job description
Job responsibilities
The Service Manager will be responsible for theprovision of leadership to a Croydon locality team and the Early intervention team in conjunction with the lead consultant and Team Manager to co-ordinate, develop and manage the services strategic and operational plans
-Management of the clinical teams to ensure integrated clinical, operational, quality and financial outcomes are achieved within the service line.
-Joint accountability with the lead clinician to ensure good throughput management utilising demand and capacity information.-Exercising systematic clinical governance of their professional practice and that of the team-Active engagement in continuing professional development, including use of management & clinical supervision-Ensuring access to adequate and robust supervision for staff in the service-Provision of specialist components of the service by coordinating and planning, considering the training, skill mix and experience of the team alongside the leadership team-Development of services within an appropriate and effective care model in partnership with senior colleagues within the directorate.-Ensuring high quality specialist assessment of individuals referred to the service-Ensuring high quality group and individual clinical interventions within the service-Developing and maintaining collaborative professional relationships with mental health workers across the system including the voluntary sector and social care.
Job description
Job responsibilities
The Service Manager will be responsible for theprovision of leadership to a Croydon locality team and the Early intervention team in conjunction with the lead consultant and Team Manager to co-ordinate, develop and manage the services strategic and operational plans
-Management of the clinical teams to ensure integrated clinical, operational, quality and financial outcomes are achieved within the service line.
-Joint accountability with the lead clinician to ensure good throughput management utilising demand and capacity information.-Exercising systematic clinical governance of their professional practice and that of the team-Active engagement in continuing professional development, including use of management & clinical supervision-Ensuring access to adequate and robust supervision for staff in the service-Provision of specialist components of the service by coordinating and planning, considering the training, skill mix and experience of the team alongside the leadership team-Development of services within an appropriate and effective care model in partnership with senior colleagues within the directorate.-Ensuring high quality specialist assessment of individuals referred to the service-Ensuring high quality group and individual clinical interventions within the service-Developing and maintaining collaborative professional relationships with mental health workers across the system including the voluntary sector and social care.
Person Specification
Education & Qualification
Essential
- Recognised Professional Qualification in Social Work (Diploma in Social Work/Certificate of Qualification in Social Work), Mental Health Nursing (Registered MentalHealth Nurse), Psychology or any allied medical profession.
- Evidence of continuing professional development to Master's level or equivalent.
- Live Registration
Desirable
- RGN. MSc, Management Course
Experience
Essential
- Senior Management Experience in running large multidisciplinary teams with significant clinical and business delivery targets.
- Experience of leading business planning processes and delivering targets within an agreed budget.
- Experience of individual and team Performance Management and Appraisals.
- Experience of involving service users and carers in the development of services.
Desirable
- Experience of Project Management
Knowledge
Essential
- Specialist clinical knowledge relevant to the service, including evidence based practice.
- Knowledge of working in a multicultural, inner city environment with diverse communities and complex needs.
- Knowledge of recent legislation affecting the NHS and local authority
Skills & Abilities
Essential
- Effective communications and interpersonal skills and proven ability to develop and manage key relationships at all levels.
- Ability to develop close collaborative working relationship between individuals, teams and organisations.
- Able to work with minimum supervision and ability to set priorities in line with local and national priorities. high level competency in using information Technology - Microsoft Office Package.
- Able to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions.
Desirable
- Ability to write a business case for service development.
Personal Attributes and other
Essential
- Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary
- Innovative, creative and willing to try new approaches.
- Able to negotiate and reach comprimises in a manner which inspires confidence and respect from others.
Person Specification
Education & Qualification
Essential
- Recognised Professional Qualification in Social Work (Diploma in Social Work/Certificate of Qualification in Social Work), Mental Health Nursing (Registered MentalHealth Nurse), Psychology or any allied medical profession.
- Evidence of continuing professional development to Master's level or equivalent.
- Live Registration
Desirable
- RGN. MSc, Management Course
Experience
Essential
- Senior Management Experience in running large multidisciplinary teams with significant clinical and business delivery targets.
- Experience of leading business planning processes and delivering targets within an agreed budget.
- Experience of individual and team Performance Management and Appraisals.
- Experience of involving service users and carers in the development of services.
Desirable
- Experience of Project Management
Knowledge
Essential
- Specialist clinical knowledge relevant to the service, including evidence based practice.
- Knowledge of working in a multicultural, inner city environment with diverse communities and complex needs.
- Knowledge of recent legislation affecting the NHS and local authority
Skills & Abilities
Essential
- Effective communications and interpersonal skills and proven ability to develop and manage key relationships at all levels.
- Ability to develop close collaborative working relationship between individuals, teams and organisations.
- Able to work with minimum supervision and ability to set priorities in line with local and national priorities. high level competency in using information Technology - Microsoft Office Package.
- Able to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions.
Desirable
- Ability to write a business case for service development.
Personal Attributes and other
Essential
- Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary
- Innovative, creative and willing to try new approaches.
- Able to negotiate and reach comprimises in a manner which inspires confidence and respect from others.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
