South London and Maudsley NHS Foundation Trust

Crisis Outreach Service Leader

Information:

This job is now closed

Job summary

The Clinical Team Leader will provide leadership to the Lambeth Crisis Outreach Service (COS) and ensure rapid clinical risk and mental health assessment, formulation, short-term contingency planning and onward referral for people presenting in mental health crisis in the borough of Lambeth.

Working within the community, the Clinical Team Leader will ensure prompt face-to-face assessments and work closely with other mental health services and agencies across the borough of Lambeth, including stakeholders in the Lambeth Alliance. They will act as a manager and a trusted assessor for SLaM and decide on the most appropriate crisis response and treatment pathway for people contacting the Crisis Outreach Service.

Using a range of brief solution-focused interventions, clinicians in COS will empower patients, carers and their families in decision making and divert to a range of health and social care resources for support.

Main duties of the job

The Team Leader will have oversight of the day to day operations of the Crisis Outreach Service and ensure the safe and effective provision of the following

  • Provide rapid assessment and brief evidence based clinical interventions, making autonomous clinical decisions about own professional practice.
  • Responsibility for the development, planning and implementation of brief care and treatment interventions for individual patients within COS.
  • Ensure that individual episodes of care are delivered in a timely, effective and integrated manner.
  • Promote a recovery model that empowers patients, carers and relatives to be at the forefront of decision making and ownership of their packages of care and treatment.
  • Undertake clinical risk assessments, based on latest empirical evidence and compliant with local policies and procedures.
  • Act as the patients and relatives advocate.
  • Enable patients and carers to manage disability, loss and change.
  • Champion patients' rights, including: dignity, equality, diversity, choice and respect
  • Provide timely, accurate and appropriate organisation information to stakeholders and the Clinical Service Lead.
  • Take a lead in the day to day running of the service, in collaboration with the Clinical Service Lead.
  • Participate in regular management and clinical supervision.
  • Monitor practice and development of Band 6 RMNs/ASWs, reporting to Clinical Lead.
  • Conduct appraisal and performance management of clinicians in the service
  • Provide induction of staff.

About us

The Crisis Outreach Service is based at Orchard House, Lambeth Hospital, 108 Landor Road, Stockwell SW9 9NU. Lambeth Hospital is situatedclose to both Clapham North and Stockwell underground stations. It is a 10 minute walk to the busy Clapham High Street which is occupied byshops, restaurants, cafes and supermarkets.Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2). We also provide services and operateacross other locations, such as London boroughs of Croydon, Lambeth, Lewisham and Southwark; and substance misuse services for residentsof Bexley, Lambeth, Greenwich and Wandsworth.

Details

Date posted

11 October 2022

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,036 to £55,049 a year per annum inc of HCA

Contract

Permanent

Working pattern

Full-time

Reference number

334-LAM-4612543-JC

Job locations

Lambeth Hospital

108 Landor Road

London

SW9 9NU


Job description

Job responsibilities

Job purpose: Clinicians in the Crisis Outreach Service provide brief clinical risk and mental health assessment, formulation and short-term contingency planning for people presenting in mental health crisis. Working within the community, COS clinicians provide face-to-face assessments working closely with other mental health services and agencies. Using a range of brief solution-focused interventions, COS clinicians will empower patients, carers and their families in decision making and divert to a range of health and social care resources for support. The Team Leader will have oversight of this and ensure the safe and effective running of the service.

Attributes Essential criteria Desirable criteria How Identified

QUALIFICATIONS

RN 1st Level.

Mental Health Nurse Qualification.

Current NMC Registration.

Evidence of continuing professional development.

Independent Nurse Prescriber

Undertaken/working towards accredited courses which enable potential Advanced Practitioner registration

Teaching (clinical practice) qualification/certificate or equivalent experience.

Clinical supervision qualification.

Specialist Post Graduate Qualification

Undertaken modules that support an Advanced Nurse Practitioner qualification in mental health

Leadership qualification/training.

EXPERIENCE

Mental health care/treatment relevant to service.

Working with people presenting in mental health crisis.

Teaching, training and/or supervision of clinical staff.

Nurse prescribing.

Multi-agency working/working across service interfaces.

Working within a multicultural framework.

Teaching, training and/or supervision of clinical staff.

Clinical leadership.

KNOWLEDGE

Evidenced based clinical interventions relevant to the service.

Relevant specialist clinical courses/training.

Models of care and treatment relevant to working with people in mental health crisis.

Evidence of continuing professional development.

SKILLS

Assessing, formulating and working with people presenting in heightened state of distress.

Communicating (oral and written) complex/highly technical and clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS.

Clinical risk assessment and contingency planning.

Able to meet the service needs for mobility across the geographical area covered.

Brief psychological interventions/strategies for managing crisis.

ATTITUDE/APPROACH

There to assist patients, carers, families, referrers and colleagues.

Works flexibly.

Motivated, reliable and committed to team working.

Values opinions of others.

Innovative and pioneering approach to new ways of working.

PHYSICAL

Successful completion of Health Screening.

Willingness to undertake Hepatitis B immunisation/Hep B immune.

Occupational Health Screening

GENERAL

SLaM requires all its staff and prospective employees to carry out your duties in line with Trust Equality policies and procedures, including relevant legislation, to deliver and promote equity of access to healthcare and equality of opportunity at work at all times.

Job description

Job responsibilities

Job purpose: Clinicians in the Crisis Outreach Service provide brief clinical risk and mental health assessment, formulation and short-term contingency planning for people presenting in mental health crisis. Working within the community, COS clinicians provide face-to-face assessments working closely with other mental health services and agencies. Using a range of brief solution-focused interventions, COS clinicians will empower patients, carers and their families in decision making and divert to a range of health and social care resources for support. The Team Leader will have oversight of this and ensure the safe and effective running of the service.

Attributes Essential criteria Desirable criteria How Identified

QUALIFICATIONS

RN 1st Level.

Mental Health Nurse Qualification.

Current NMC Registration.

Evidence of continuing professional development.

Independent Nurse Prescriber

Undertaken/working towards accredited courses which enable potential Advanced Practitioner registration

Teaching (clinical practice) qualification/certificate or equivalent experience.

Clinical supervision qualification.

Specialist Post Graduate Qualification

Undertaken modules that support an Advanced Nurse Practitioner qualification in mental health

Leadership qualification/training.

EXPERIENCE

Mental health care/treatment relevant to service.

Working with people presenting in mental health crisis.

Teaching, training and/or supervision of clinical staff.

Nurse prescribing.

Multi-agency working/working across service interfaces.

Working within a multicultural framework.

Teaching, training and/or supervision of clinical staff.

Clinical leadership.

KNOWLEDGE

Evidenced based clinical interventions relevant to the service.

Relevant specialist clinical courses/training.

Models of care and treatment relevant to working with people in mental health crisis.

Evidence of continuing professional development.

SKILLS

Assessing, formulating and working with people presenting in heightened state of distress.

Communicating (oral and written) complex/highly technical and clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS.

Clinical risk assessment and contingency planning.

Able to meet the service needs for mobility across the geographical area covered.

Brief psychological interventions/strategies for managing crisis.

ATTITUDE/APPROACH

There to assist patients, carers, families, referrers and colleagues.

Works flexibly.

Motivated, reliable and committed to team working.

Values opinions of others.

Innovative and pioneering approach to new ways of working.

PHYSICAL

Successful completion of Health Screening.

Willingness to undertake Hepatitis B immunisation/Hep B immune.

Occupational Health Screening

GENERAL

SLaM requires all its staff and prospective employees to carry out your duties in line with Trust Equality policies and procedures, including relevant legislation, to deliver and promote equity of access to healthcare and equality of opportunity at work at all times.

Person Specification

Qualifications

Essential

  • Recognised Professional Qualification in Nursing (RMN), Social Work (Dip SW/CQSW) or Occupational Therapy

Desirable

  • Post registration qualification in specialty

Experience

Essential

  • Working with people presenting in mental health crisis.

Desirable

  • Experience in managing complaints and quality assurance

Skills

Essential

  • Proven leadership skills through experience of leading a team

Skills

Essential

  • Advanced clinical practice skills including assessment, planning and implementing crisis care

Qualities

Essential

  • Strong commitment to improving services for patients and carers, with a clear focus on achieving performance goals

Experience

Essential

  • Experience of service development and managing change in clinical settings
Person Specification

Qualifications

Essential

  • Recognised Professional Qualification in Nursing (RMN), Social Work (Dip SW/CQSW) or Occupational Therapy

Desirable

  • Post registration qualification in specialty

Experience

Essential

  • Working with people presenting in mental health crisis.

Desirable

  • Experience in managing complaints and quality assurance

Skills

Essential

  • Proven leadership skills through experience of leading a team

Skills

Essential

  • Advanced clinical practice skills including assessment, planning and implementing crisis care

Qualities

Essential

  • Strong commitment to improving services for patients and carers, with a clear focus on achieving performance goals

Experience

Essential

  • Experience of service development and managing change in clinical settings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Lambeth Hospital

108 Landor Road

London

SW9 9NU


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Lambeth Hospital

108 Landor Road

London

SW9 9NU


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Service Lead

Steven Badger

steven.badger@slam.nhs.uk

02032286220

Details

Date posted

11 October 2022

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,036 to £55,049 a year per annum inc of HCA

Contract

Permanent

Working pattern

Full-time

Reference number

334-LAM-4612543-JC

Job locations

Lambeth Hospital

108 Landor Road

London

SW9 9NU


Supporting documents

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