Job summary
The post holder will provide inspirational leadership to the team ensuring a visible and accessible presence for the staff and patients. They will be responsible for the effective operational management of the Neuropsychiatry inpatient pathways ensuring integrated clinical, operational, quality and financial outcomes are achieved.
The post holder will provide line management and leadership to the charge nurses and therapists within the service to maximise effectiveness and efficiency of the service. They will be responsible for the delivery of care within the brain injury and neuropsychiatry inpatient services, in accordance with Trust policies and national standards for a tertiary specialist rehabilitation service.
You will lead a team with a broad range of physical and mental health skills in the delivery of high quality, evidence-based practice and lead on service developments such as the setting up a partial hospitalization programme\step down service for neuropsychiatry and brain injury services.
You will contribute to the development of pathways with acute hospitals and neurorehabilitation services in addition to ensuring compliance to national standards
Main duties of the job
- Overall service management, responsible for the delivery of a specialist inpatient service.
- Management of Nursing care and practice, ensuring that all nursing practice is developed using up to date evidence-based practice, and that all nursing staff have the appropriate skill base and support mechanisms to access training to work with the service user group.
- Management of financial and material resources, ensuring these are managed within the allocated budget.
- Setting, monitoring and evaluating clinical standards of care and practice in liaison with Clinical Service Manager and Nursing management.
- Management of Human Resources, maintaining the efficient use of staffing resources on the ward ensuring staffing levels are safe and appropriate and contain the necessary skill mix on each shift.
- Environmental management, adhering to PEAT standards at all times.
- Personal development and Freedom to Act, being prepared to physically move between sites as needed and remaining up to date with current developments and practice in your clinical area.
- Deputising for the Clinical Service Manager as required, undertaking site wide co-ordination roles e.g. ETL.
- Communicating with service users and carers, nursing team and other professionals on a daily basis.
Please see Job Description and Person Specification for further information.
About us
South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.
***Future Re-location*** The Lishman Unit will be re-locating to the newly developed Douglas Bennett House at the main Maudsley Hospital site at Denmark Hill, inner London, in April 2023. This state-of-the-art facility has been co-designed by patients, carers, clinicians and specialist architects working together to create a modern and much-improved environment for patients and staff***
Job description
Job responsibilities
- Service Management: To be responsible for the delivery of an inpatient service. To ensure that safe staffing levels and skill mix are maintained across all disciplines.
- Management of Nursing Care and Practice: Ensure that all nursing practice is developed using up to date evidence-based practice, ensuring that all nursing staff have the appropriate skill base and supporting mechanisms to access training to work with the service user group. Oversee a service user's care pathway, utilising available resources and Patient Journey framework and lead the team in its implementation. Ensure systems are in place to support user and carer-centred involvement in the everyday activities on the ward. Ensure that nursing staff receive regular supervision and appraisal, and are offered essential and developmental training in accordance with their personal development plans, and the needs of the service. Ensure that the requirements of all mental health legislation are met with particular regard to the Mental Health Act 1983 (including amendments and Code of Practice) and Community Care Legislation (eg. CPA, Supervision Registers and Supervised Discharge etc), NSF, Child Protection and NHS Plan and ensuring that all practices are within the guidelines set by the NMC and are in accordance with Trust.
- Management of Financial and Material Resources: Ensure ward finances are managed within allocated budget, including recruitment of staff. Communicate to all staff how they can contribute to the efficient management of financial and material resources. Identify and deal with cost pressures which may have an impact on the financial expenditure of the ward.
- Management of Clinical Standards: Set, monitor and evaluate overall standards of care and practice on the ward in liaison with the Clinical Service Manager, Nurse Advisor, Modern Matron/QSN, and other agencies. Ensure that all practices and interactions on the unit are based on the preservation and respect of service users' dignity, individual and cultural identity, wishes (whenever possible) and are in accordance with the maintenance of individual independence. Ensure that all staff are aware of the standards of professional behaviour expected on the unit by the Trust. Ensure that the service provides continuity out of hours, appropriately relating to the senior manager on-call and out of hours medical team. Work closely with the multidisciplinary team and involve them in all relevant day to day decisions, strategy and business planning, and maintain close liaison with the Clinical Service Manager and Clinical Director when difficulties arise.
- Management of Human Resources: Maintain the efficient use of staffing resources on the ward, ensuring that staffing levels are safe, appropriate and contain the necessary skill mix on each shift, but recognising and supporting Improving Working Lives within the confines of a safe service. The post-holder will ensure that each member of staff is fully aware of their responsibilities and has a personal development plan which is based on a balance between the needs of the individual and the service. Manage the overall development of the ward team, encouraging staff to contribute their views and ideas as appropriate. Implement all Trust policies and Human Resource Management, and ensure staff are aware of how to access this information. Delegate duties and responsibilities to other staff as appropriate to assist in the operation of the unit and to aid their development.
- Management of Information and Communication: Develop and maintain procedures which result in good communication between the multidisciplinary team and other agencies. Arrange and in some instances chair relevant meetings.
- Management of the Environment: Ensure that the ward environment adheres to PEAT standards at all times. This will involve monitoring the services provided by other departments in accordance with the adopted procedures and will involve liaison with the Trust Estates and Facilities Department and other relevant personnel. Ensure that the Health and Safety at Work Act is adhered to by all staff. The post-holder will have particular responsibility for ensuring that all staff receive any training necessary in order to meet the requirements of the Act. (eg. fire training, first aid, food hygiene, etc.). The post-holder will be responsible for taking immediate action to deal with any problem which might affect service user, visitor or staff safety. This will involve liaison with the relevant Health and Safety Co-ordinator. Ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve.
- Personal Development and Freedom to Act: The post-holder will be prepared to physically move between sites as needed. Ensure that they are fully aware of current developments and practice in their clinical area. Acknowledge their own limitations and discuss/identify their training and development needs with their line manager. Make effective use of supervision with their line manager on a regular and agreed basis. Be aware of the need to reflect on their practice both as clinician and manager. Manage their own time efficiently. Be aware of and adhere to all Trust Policies and act as a role model to other staff. Meet the NMC requirements for Standards of Professional Practice, Code of Conduct and Post Registration and Practice (PREP).
- Other Responsibilities: The post-holder will also be responsible for deputising for the Clinical Service Manager as required. Undertaking site wide co-ordination roles as required, eg. ETL. Establishing and building on excellent working relationships between other services within and external to the Directorate. Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive. Implementation of the complaints procedure including investigation, response, and resolution. Ensuring that their line manager is kept informed of all developments and changes within the ward environment. The safe storage and administration of medications. The creation and maintenance of an environment which is conducive to learning and which meets the educational standards required by Educational Institutions whose students are placed on the ward. The post-holder will be expected to facilitate actively the ward involvement in the training and education of staff from a variety of disciplines. Participating in projects within the Unit and Trust as required by the senior management of the Directorate.
- Communication and working relationships: Daily communication with service users and carers, nursing staff and the wider MDT and other contact with professionals within and outside the Trust as required. The post-holder will lead the team in setting, implementing and monitoring realistic and achievable objectives for the ward team in accordance with the aims and objectives of the service. Attend meetings and forums, representing the ward at various levels both within the Trust and with external agencies, ensuring that all staff are kept fully briefed on any new developments etc. The post-holder may be required to participate in specific inter-agency work relevant to the service. Ensure that all communication (verbal or written) between the ward and other departments or agencies is of a high standard both in its content and presentation. Ensure that all written and electronically stored information is accessible only to authorised personnel and is stored in accordance with the Data Protection Act. Ensure that administrative staff are aware of the importance of the collection of statistical data and ensure that this is collected and stored in an accurate and timely fashion.
Please see Job Description and Person Specification for further information.
Job description
Job responsibilities
- Service Management: To be responsible for the delivery of an inpatient service. To ensure that safe staffing levels and skill mix are maintained across all disciplines.
- Management of Nursing Care and Practice: Ensure that all nursing practice is developed using up to date evidence-based practice, ensuring that all nursing staff have the appropriate skill base and supporting mechanisms to access training to work with the service user group. Oversee a service user's care pathway, utilising available resources and Patient Journey framework and lead the team in its implementation. Ensure systems are in place to support user and carer-centred involvement in the everyday activities on the ward. Ensure that nursing staff receive regular supervision and appraisal, and are offered essential and developmental training in accordance with their personal development plans, and the needs of the service. Ensure that the requirements of all mental health legislation are met with particular regard to the Mental Health Act 1983 (including amendments and Code of Practice) and Community Care Legislation (eg. CPA, Supervision Registers and Supervised Discharge etc), NSF, Child Protection and NHS Plan and ensuring that all practices are within the guidelines set by the NMC and are in accordance with Trust.
- Management of Financial and Material Resources: Ensure ward finances are managed within allocated budget, including recruitment of staff. Communicate to all staff how they can contribute to the efficient management of financial and material resources. Identify and deal with cost pressures which may have an impact on the financial expenditure of the ward.
- Management of Clinical Standards: Set, monitor and evaluate overall standards of care and practice on the ward in liaison with the Clinical Service Manager, Nurse Advisor, Modern Matron/QSN, and other agencies. Ensure that all practices and interactions on the unit are based on the preservation and respect of service users' dignity, individual and cultural identity, wishes (whenever possible) and are in accordance with the maintenance of individual independence. Ensure that all staff are aware of the standards of professional behaviour expected on the unit by the Trust. Ensure that the service provides continuity out of hours, appropriately relating to the senior manager on-call and out of hours medical team. Work closely with the multidisciplinary team and involve them in all relevant day to day decisions, strategy and business planning, and maintain close liaison with the Clinical Service Manager and Clinical Director when difficulties arise.
- Management of Human Resources: Maintain the efficient use of staffing resources on the ward, ensuring that staffing levels are safe, appropriate and contain the necessary skill mix on each shift, but recognising and supporting Improving Working Lives within the confines of a safe service. The post-holder will ensure that each member of staff is fully aware of their responsibilities and has a personal development plan which is based on a balance between the needs of the individual and the service. Manage the overall development of the ward team, encouraging staff to contribute their views and ideas as appropriate. Implement all Trust policies and Human Resource Management, and ensure staff are aware of how to access this information. Delegate duties and responsibilities to other staff as appropriate to assist in the operation of the unit and to aid their development.
- Management of Information and Communication: Develop and maintain procedures which result in good communication between the multidisciplinary team and other agencies. Arrange and in some instances chair relevant meetings.
- Management of the Environment: Ensure that the ward environment adheres to PEAT standards at all times. This will involve monitoring the services provided by other departments in accordance with the adopted procedures and will involve liaison with the Trust Estates and Facilities Department and other relevant personnel. Ensure that the Health and Safety at Work Act is adhered to by all staff. The post-holder will have particular responsibility for ensuring that all staff receive any training necessary in order to meet the requirements of the Act. (eg. fire training, first aid, food hygiene, etc.). The post-holder will be responsible for taking immediate action to deal with any problem which might affect service user, visitor or staff safety. This will involve liaison with the relevant Health and Safety Co-ordinator. Ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve.
- Personal Development and Freedom to Act: The post-holder will be prepared to physically move between sites as needed. Ensure that they are fully aware of current developments and practice in their clinical area. Acknowledge their own limitations and discuss/identify their training and development needs with their line manager. Make effective use of supervision with their line manager on a regular and agreed basis. Be aware of the need to reflect on their practice both as clinician and manager. Manage their own time efficiently. Be aware of and adhere to all Trust Policies and act as a role model to other staff. Meet the NMC requirements for Standards of Professional Practice, Code of Conduct and Post Registration and Practice (PREP).
- Other Responsibilities: The post-holder will also be responsible for deputising for the Clinical Service Manager as required. Undertaking site wide co-ordination roles as required, eg. ETL. Establishing and building on excellent working relationships between other services within and external to the Directorate. Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive. Implementation of the complaints procedure including investigation, response, and resolution. Ensuring that their line manager is kept informed of all developments and changes within the ward environment. The safe storage and administration of medications. The creation and maintenance of an environment which is conducive to learning and which meets the educational standards required by Educational Institutions whose students are placed on the ward. The post-holder will be expected to facilitate actively the ward involvement in the training and education of staff from a variety of disciplines. Participating in projects within the Unit and Trust as required by the senior management of the Directorate.
- Communication and working relationships: Daily communication with service users and carers, nursing staff and the wider MDT and other contact with professionals within and outside the Trust as required. The post-holder will lead the team in setting, implementing and monitoring realistic and achievable objectives for the ward team in accordance with the aims and objectives of the service. Attend meetings and forums, representing the ward at various levels both within the Trust and with external agencies, ensuring that all staff are kept fully briefed on any new developments etc. The post-holder may be required to participate in specific inter-agency work relevant to the service. Ensure that all communication (verbal or written) between the ward and other departments or agencies is of a high standard both in its content and presentation. Ensure that all written and electronically stored information is accessible only to authorised personnel and is stored in accordance with the Data Protection Act. Ensure that administrative staff are aware of the importance of the collection of statistical data and ensure that this is collected and stored in an accurate and timely fashion.
Please see Job Description and Person Specification for further information.
Person Specification
Qualifications
Essential
- Registered Nurse (Mental Health/Learning Disability)
- Mentorship course
- PSTS Training
- Evidence of continuing professional development
- Degree of equivalent experience
Desirable
Experience
Essential
- Substantial experience of managing clinical practice.
- Experience of implementing and monitoring standards of care.
- Experience of providing clinical and managerial supervision.
- Experience of working within a multidisciplinary team.
- Experience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice.
- Experience of recruitment and selection of staff.
- Specialist clinical knowledge relevant to the service, including evidence-based practice
- Working knowledge of all relevant legislation associated with acute mental health care, including MHA, CPA procedures, Human Rights Act, NSF, Child Protection and NHS Plan.
- Understanding of the role and function of other organisations providing services to people with mental ill-health.
Desirable
- Experience of working with other client groups and of using a variety of models and approaches to care.
- Experience of managing non-clinical staff and other professionals.
- Experience of staff performance management.
- Experience of implementing significant changes in working practices.
- Experience of project management.
- Knowledge of performance management procedures.
Knowledge & Skills
Essential
- Skills in developing and changing clinical practice.
- Ability to communicate effectively both verbally and in writing.
Desirable
- Advanced computer skills and use of spread sheets.
- Evidence of undertaking audit work.
Person Specification
Qualifications
Essential
- Registered Nurse (Mental Health/Learning Disability)
- Mentorship course
- PSTS Training
- Evidence of continuing professional development
- Degree of equivalent experience
Desirable
Experience
Essential
- Substantial experience of managing clinical practice.
- Experience of implementing and monitoring standards of care.
- Experience of providing clinical and managerial supervision.
- Experience of working within a multidisciplinary team.
- Experience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice.
- Experience of recruitment and selection of staff.
- Specialist clinical knowledge relevant to the service, including evidence-based practice
- Working knowledge of all relevant legislation associated with acute mental health care, including MHA, CPA procedures, Human Rights Act, NSF, Child Protection and NHS Plan.
- Understanding of the role and function of other organisations providing services to people with mental ill-health.
Desirable
- Experience of working with other client groups and of using a variety of models and approaches to care.
- Experience of managing non-clinical staff and other professionals.
- Experience of staff performance management.
- Experience of implementing significant changes in working practices.
- Experience of project management.
- Knowledge of performance management procedures.
Knowledge & Skills
Essential
- Skills in developing and changing clinical practice.
- Ability to communicate effectively both verbally and in writing.
Desirable
- Advanced computer skills and use of spread sheets.
- Evidence of undertaking audit work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
