Job summary
We are seeking to recruit an enthusiastic and motivated applicant into this Clinical Service Lead (Team Manager post). Successful applicant will lead the team with support from other senior team members.
As a Team Leader, you will be part of Lewisham CAMHS Senior Leadership Team at a time of expansion and development. You will also have the opportunity to retain clinical role within the team.
Lewisham Horizon team provides an assessment and treatment service for children and young people in Lewisham who require getting more help due to more severe, complex and persistent disorders. In addition, the service has a strong commitment to supporting research.
The team is currently going through an exciting period of development and progression within the wider service with focus being on assessment, treatment and timely throughput. The successful applicant will have the opportunity to be involved in this service development and improvement.
Main duties of the job
The successful applicant will be responsible for the daily operational management.
They will ensure that service access and delivery is efficient, effective, evidence based, needs led, as well as service user and carer focused.
The post holder will provide clear leadership, in partnership with the Service Manager to ensure access to timely treatment and intervention by well led and motivated staff that contributes to promoting safety and achievement for all children and young people.
We look forward to receiving your application.
About us
This post will be based in Kaleidoscope which is an award-winning children's centre in Lewisham, providing services for local children and young people with special health, education, mental health or social needs.
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance.
Some of our benefits are highlighted here:
- Generous pay, pensions and leave,we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
- Work life balance,flexible working and support a range of flexible options, such as: part-time working and job sharing.
- Career development,There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
- Car lease,our staff benefits from competitive deals to lease cars
- Accommodation,our staff benefits fromkeyworker housing available which is available on selected sites
- NHS discounts,with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Other benefits include:
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket loan
- Childcare vouchers
- Staff restaurants
We look forward to receiving your application.
Job description
Job responsibilities
Key Responsibilities
- To ensure the effective operational management of the CAMHS service in providing services which are in accordance with the objectives of the CAMHS / and achievement of key performance targets.
- To demonstrate clinical competence and role model effective clinical care delivery.
- To be a visible leader and be accessible to clinical staff, services users and carers.
- To ensure (in conjunction with the Service Manager, Heads of Professions and Lead Clinicians) that practice within the team meets relevant standards, is appropriate, timely, safe and follows agreed professional practice.
- To establish and maintain effective working relationships and new working arrangements with colleagues, children and young people, parents and other key stakeholders.
- To ensure that all staff are in receipt of regular appraisal and professional development support, liaising with Heads of profession and training departments as appropriate.
- To establish and maintain effective working relationships and new working arrangements with colleagues, children and young people, parents and other key stakeholders.
- To ensure that staff engage in regular meetings, training and team building with the goal of promoting a working environment that is open, honest, supportive and outward looking.
- To monitor sickness absence, annual leave, training and study leave, taking any appropriate management action as required.
- To ensure all staff are trained and participate in regular audit.
- To ensure all staff are pro-active in contributing to team and service training initiatives.
- To ensure the delivery of service within the resources available whilst maintaining the quality-of-service provision.
- To work with the Service Manager and local senior staff to create and embed a performance culture within the service which continuously reviews service delivery via KPI and targets and drives forward service quality improvements in an innovative and transformative way, optimising technology to do this.
- To take responsibility, under the direction of the Service Manager, to achieve excellent performance for all relevant performance targets.
- To provide regular feedback on the progress/activity of the team to the Service Manager and the senior management team.
- To investigate and monitor SUIs, complaints and disciplinary issues and ensure adverse outcomes are reported and action taken. Produce high quality, timely reports and action plans to ensure recommendations are implemented and lessons are learnt.
- To contribute to the delivery of effective and efficient clinical services by ensuring that staff are engaged in continuous quality improvement initiatives.
- To be a change agent driving a cycle of continuous quality improvement utilising lean methodology and other relevant techniques as appropriate.
- Provide assessments of children and young people referred to the team based upon the appropriate use, interpretation and integration of complex data from a variety of sources.
- Evaluate and make decisions about treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual, family or group.
- To exercise autonomous professional responsibility for the assessment, treatment and discharge of children and young people whose problems are managed by psychologically based standard care plans.
- To undertake risk assessment and risk management for individual children and young people and to provide advice to other professions on risk assessment and risk management.
- Communicate in a skilled and sensitive manner, information concerning the assessment, formulation and treatment plans of children and young people under their care and to monitor progress during the course of both individual and multi-disciplinary care.
Job description
Job responsibilities
Key Responsibilities
- To ensure the effective operational management of the CAMHS service in providing services which are in accordance with the objectives of the CAMHS / and achievement of key performance targets.
- To demonstrate clinical competence and role model effective clinical care delivery.
- To be a visible leader and be accessible to clinical staff, services users and carers.
- To ensure (in conjunction with the Service Manager, Heads of Professions and Lead Clinicians) that practice within the team meets relevant standards, is appropriate, timely, safe and follows agreed professional practice.
- To establish and maintain effective working relationships and new working arrangements with colleagues, children and young people, parents and other key stakeholders.
- To ensure that all staff are in receipt of regular appraisal and professional development support, liaising with Heads of profession and training departments as appropriate.
- To establish and maintain effective working relationships and new working arrangements with colleagues, children and young people, parents and other key stakeholders.
- To ensure that staff engage in regular meetings, training and team building with the goal of promoting a working environment that is open, honest, supportive and outward looking.
- To monitor sickness absence, annual leave, training and study leave, taking any appropriate management action as required.
- To ensure all staff are trained and participate in regular audit.
- To ensure all staff are pro-active in contributing to team and service training initiatives.
- To ensure the delivery of service within the resources available whilst maintaining the quality-of-service provision.
- To work with the Service Manager and local senior staff to create and embed a performance culture within the service which continuously reviews service delivery via KPI and targets and drives forward service quality improvements in an innovative and transformative way, optimising technology to do this.
- To take responsibility, under the direction of the Service Manager, to achieve excellent performance for all relevant performance targets.
- To provide regular feedback on the progress/activity of the team to the Service Manager and the senior management team.
- To investigate and monitor SUIs, complaints and disciplinary issues and ensure adverse outcomes are reported and action taken. Produce high quality, timely reports and action plans to ensure recommendations are implemented and lessons are learnt.
- To contribute to the delivery of effective and efficient clinical services by ensuring that staff are engaged in continuous quality improvement initiatives.
- To be a change agent driving a cycle of continuous quality improvement utilising lean methodology and other relevant techniques as appropriate.
- Provide assessments of children and young people referred to the team based upon the appropriate use, interpretation and integration of complex data from a variety of sources.
- Evaluate and make decisions about treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual, family or group.
- To exercise autonomous professional responsibility for the assessment, treatment and discharge of children and young people whose problems are managed by psychologically based standard care plans.
- To undertake risk assessment and risk management for individual children and young people and to provide advice to other professions on risk assessment and risk management.
- Communicate in a skilled and sensitive manner, information concerning the assessment, formulation and treatment plans of children and young people under their care and to monitor progress during the course of both individual and multi-disciplinary care.
Person Specification
Qualifications
Essential
- oRecognised Professional Qualification in Social Work (DipSW/CQSW), Mental Health Nursing (RMN), Psychology or any allied medical profession.
Experience
Essential
- oSenior Management experience (band 7 or above) in running large multidisciplinary teams with significant clinical and business delivery targets.
- oExperience of working within a multidisciplinary team.
- oExperience of recruitment and selection of staff.
Desirable
- oExperience of project management.
Knowledge
Essential
- oSpecialist clinical knowledge relevant to the service, including evidence based practice.
- oWorking knowledge of all relevant legislation associated with health and social care.
- oUnderstanding of the role and function of other organisations providing services to people with mental ill-health.
Skills
Essential
- oEffective communications and interpersonal skills and proven ability to develop and manage key relationships at all levels.
- oUnderstanding of working in a multi-cultural, inner city environment with diverse communities and complex needs.
- oAbility to develop close collaborative working relationship between individuals, teams and organisations
- oAbility to work with minimum supervision and ability to set priorities in line with local and national priorities.
Desirable
- oAbility to support, manage and advise the team through difficult and challenging situations.
- oAppreciation of the complexities of the role and how to balance clinical and non-clinical responsibilities.
Person Specification
Qualifications
Essential
- oRecognised Professional Qualification in Social Work (DipSW/CQSW), Mental Health Nursing (RMN), Psychology or any allied medical profession.
Experience
Essential
- oSenior Management experience (band 7 or above) in running large multidisciplinary teams with significant clinical and business delivery targets.
- oExperience of working within a multidisciplinary team.
- oExperience of recruitment and selection of staff.
Desirable
- oExperience of project management.
Knowledge
Essential
- oSpecialist clinical knowledge relevant to the service, including evidence based practice.
- oWorking knowledge of all relevant legislation associated with health and social care.
- oUnderstanding of the role and function of other organisations providing services to people with mental ill-health.
Skills
Essential
- oEffective communications and interpersonal skills and proven ability to develop and manage key relationships at all levels.
- oUnderstanding of working in a multi-cultural, inner city environment with diverse communities and complex needs.
- oAbility to develop close collaborative working relationship between individuals, teams and organisations
- oAbility to work with minimum supervision and ability to set priorities in line with local and national priorities.
Desirable
- oAbility to support, manage and advise the team through difficult and challenging situations.
- oAppreciation of the complexities of the role and how to balance clinical and non-clinical responsibilities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
