Job summary
This is an exciting opportunity to join the PMOA Directorate as;
The Clinical Service Manager post will take day to day responsibility for the operational running of four specialist wards; Mother and Baby Unit, Lishman Unit, Eating Disorders Unit and the National Psychosis Unit. The successful post holder will work closely with ward managers and the General managers within specialist services to ensure high quality service delivery across the wards. You will work across both the Maudsley and Bethlem sites. The post holder will work as part of the Directorate's Management Team and will work with a team of clinical service leads and specialist clinicians, as well as providing line management support to ward managers. The candidate will join the on-call rota for PMOA.
For this role, we are looking for ambitious candidates with a significant level of clinical experience and the ability to balance a busy operational role whilst supporting the strategic development of the inpatient wards. You will be a credible and visible leader and manager who will be able to demonstrate effective people leadership skills together with a track record of operational management, budgetary management and implementing service improvements.
Main duties of the job
The Service Manager is responsible for leading the Specialist Inpatient and Specialist Services and delivering a high level of performance in line with Direcorate and Trust expectations
The post-holder will have operational, financial and performance management responsibility for these services and will be accountable for the delivery of high quality, user and carer centric and therapeutically orientated services.
This is a senior post and the post-holder will be expected to work autonomously in the performance of their duties, with considerable freedom to act and setting of goals and objectives for the service.
In addition, the post-holder will support the General Managers and Deputy Director in providing strategic oversight for the development of these services and will be expected to represent specialist mental health services for older people across the breadth of the local health and social care economy. This will include leading on specific strategic developments services as agreed with the Deputy Director including working with users, carers, voluntary groups and partner organisations in the implementation of national, regional and local priorities.
About us
Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2). We also provide services and operate across other locations, such as London boroughs of Croydon, Lambeth, Lewisham and Southwark; and substance misuse services for residents of Bexley, Lambeth, Greenwich and Wandsworth.
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you feel valued and appreciated and that is why we have a comprehensive benefits package on offer.
For a full list of our benefits please visit: https://www.slam.nhs.uk/media/421262/Working%20at%20SLaM.pdf
We look forward to receiving your application.
Job description
Job responsibilities
For detailed job description and main responsibilities please see attached Job description and person specification
Job description
Job responsibilities
For detailed job description and main responsibilities please see attached Job description and person specification
Person Specification
education/Qualification
Essential
- Recognised Professional Qualification in Mental Health Nursing, General Nursing or Learning disability Nursing
- Evidence of continuing professional development.
- Live Professional registration
Desirable
- MSc. Management or leadership course.
Experience
Essential
- Significant senior management experience
- Experience of managing and leading complex service change and re-design across a range of service areas
- Experience of partnership working with service users, carers and other agencies
- Significant experience of financial management, information systems and performance management requirements and their application within service areas and organisations
- Experience of individual and team Performance Management and Appraisals
- Experience of recruitment and selection of staff
Knowledge
Essential
- Knowledge of current relevant legislation and statutory duties, responsibilities and the best practice in mental health and adult social care
- Specialist clinical knowledge relevant to the service, including evidence based practice
- Detailed knowledge of clinical governance and clinical audit systems and processes
- Clear understanding of professional and multidisciplinary roles
- Detailed knowledge and functioning of the Social Services/NHS services in general and mental health services in particular and statutory responsibilities and legislation e.g. Mental Health Act, Community Care Act etc
Skills&Abilities
Essential
- Ability to communicate effectively verbally and in writing at all levels from senior management to the front line
- Strong personal presence and impact skills allied with tenacity and resilience
- Ability to shape and lead teams and services in a complex and ever-changing environment
- Sophisticated and well developed analytical and interpretative skills and to use and apply data from multiple sources
- Have a facilitative management style
- Strong commitment to and knowledge of the principles of equal opportunities, fair access and user empowerment
- ensuring that services meet the needs of services users and their carers and are delivered with multi-cultural sensitivity
personal attributes and other skills
Essential
- Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary.
- Innovative, creative and willing to try new approaches.
- Able to work with attention to detail.
Desirable
- Able to work changeable hours at fairly short notice.
Specialist knowledge
Essential
- Current good practice in inpatient services
Desirable
- Knowledge of current research and an understanding of the research methodologies and process
Person Specification
education/Qualification
Essential
- Recognised Professional Qualification in Mental Health Nursing, General Nursing or Learning disability Nursing
- Evidence of continuing professional development.
- Live Professional registration
Desirable
- MSc. Management or leadership course.
Experience
Essential
- Significant senior management experience
- Experience of managing and leading complex service change and re-design across a range of service areas
- Experience of partnership working with service users, carers and other agencies
- Significant experience of financial management, information systems and performance management requirements and their application within service areas and organisations
- Experience of individual and team Performance Management and Appraisals
- Experience of recruitment and selection of staff
Knowledge
Essential
- Knowledge of current relevant legislation and statutory duties, responsibilities and the best practice in mental health and adult social care
- Specialist clinical knowledge relevant to the service, including evidence based practice
- Detailed knowledge of clinical governance and clinical audit systems and processes
- Clear understanding of professional and multidisciplinary roles
- Detailed knowledge and functioning of the Social Services/NHS services in general and mental health services in particular and statutory responsibilities and legislation e.g. Mental Health Act, Community Care Act etc
Skills&Abilities
Essential
- Ability to communicate effectively verbally and in writing at all levels from senior management to the front line
- Strong personal presence and impact skills allied with tenacity and resilience
- Ability to shape and lead teams and services in a complex and ever-changing environment
- Sophisticated and well developed analytical and interpretative skills and to use and apply data from multiple sources
- Have a facilitative management style
- Strong commitment to and knowledge of the principles of equal opportunities, fair access and user empowerment
- ensuring that services meet the needs of services users and their carers and are delivered with multi-cultural sensitivity
personal attributes and other skills
Essential
- Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary.
- Innovative, creative and willing to try new approaches.
- Able to work with attention to detail.
Desirable
- Able to work changeable hours at fairly short notice.
Specialist knowledge
Essential
- Current good practice in inpatient services
Desirable
- Knowledge of current research and an understanding of the research methodologies and process
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
