Job summary
We are looking to appoint a Service Director who is highly motivated, imaginative and business focused to lead, develop and enhance services within our Health & Justice Settings.
The post holder will work closely and be jointly accountable with the Clinical Director.
We provide for a highly diverse population and employ a very diverse workforce. Listening to the community for coproduction of services is a touchstone for the trust.
The post offers excellent opportunities for personal and professional development. A commitment to fully involve service users is an essential part of the role.
We are looking for someone who has a proven track-record in the delivery of large-scale multi-centre healthcare services. The successful candidate will embody our values of compassion, respect, empowerment and partnership, has a wealth of experience and passion for operational delivery, is a visible and approachable leader and has excellent business acumen.
If you require further details or would like to discuss this opportunity with Mark Maguire, Managing Director, please contact Mel Wilson, EA on melanie.wilson11@nhs.net or 07734 776608.
We anticipate holding interviews on the 15th August 2025 in London.
Main duties of the job
All local and national targets such as those for mental health are delivered within a safe, high quality framework
The Trust's corporate plan has operational contributions and the division achieves corporate objectives.
Staff deliver high quality service that demonstrates the Trust values of Compassion, Respect, Empowerment, and Partnership.
Actively contribute to all major activities of the Trust Executive and exercise corporate decision making and responsibilities.
Work jointly with the service Management Team to develop clinical services and make progress towards realising the Trust's long-term strategy.
About us
We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee were hoping to find our future leaders and well support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across sexual health, mental health, community services, addictions, and health & justice service and more whatever stage of your career you're at, there's always a place for you at CNWL.
Job description
Job responsibilities
1. Operational2. Relationship Management3. Management of Services4. Strategic and Service Planning5. Corporate and Clinical Governance6. Performance Management7. Human Resource Management8. Development of the Culture within the service9. Personal Development
Please refer to the JD for a full list of duties.
Job description
Job responsibilities
1. Operational2. Relationship Management3. Management of Services4. Strategic and Service Planning5. Corporate and Clinical Governance6. Performance Management7. Human Resource Management8. Development of the Culture within the service9. Personal Development
Please refer to the JD for a full list of duties.
Person Specification
Education/Qualifictions
Essential
- Professional Qualification and/or relevant qualification such as a degree in management and leadership (A)
- Evidence of ongoing professional development particularly in leadership (A)
- Post Graduate Degree in Leadership or equivalent years of experience (A)
Desirable
- A relevant professional qualification
Previous Experience
Essential
- Significant senior operational experience, managing services at scale in a relevant healthcare setting, such as health & Justice, community or mental health services.
- Extensive recent senior management experience in a health and social care setting
- Significant experience of managing complex service transformation, resulting in improvements to patient care
- A track record of maintaining staff engagement through complex change processes
- Demonstrable experience of effective partnership working with other organisations at a very senior level
- Experience of involving service users and carers in service redesign and improvement
- A track record of successful management of substantial budgets with evidence of improving financial performance
- Evidence of achieving demonstrable improvements in the quality of service provision
- Evidence of taking personal responsibility in contributing to developing an organisation's vision and strategic goals for modernisation and reform and in gaining support for this at all levels both internally and externally
Desirable
- Specific experience of service provision in an offender care setting (A/I
- Negotiated sub- contracts with other providers
- Experience of tendering for new services (A)
Skills, Knowledge & Abilities
Essential
- Working knowledge and understanding of present health and wider policy in relation to services provided by the Directorate and expectations of stakeholders
- Good understanding of relevant primary, community and mental healthcare needs of people in detention settings.
- Understanding of negotiation processes and ability to lead or contribute in contract negotiation
- Excellent understanding of NHS Quality agenda and regulation
- Ability to manage within budget achieving targets under difficult conditions balancing resources and priorities
Person Specification
Education/Qualifictions
Essential
- Professional Qualification and/or relevant qualification such as a degree in management and leadership (A)
- Evidence of ongoing professional development particularly in leadership (A)
- Post Graduate Degree in Leadership or equivalent years of experience (A)
Desirable
- A relevant professional qualification
Previous Experience
Essential
- Significant senior operational experience, managing services at scale in a relevant healthcare setting, such as health & Justice, community or mental health services.
- Extensive recent senior management experience in a health and social care setting
- Significant experience of managing complex service transformation, resulting in improvements to patient care
- A track record of maintaining staff engagement through complex change processes
- Demonstrable experience of effective partnership working with other organisations at a very senior level
- Experience of involving service users and carers in service redesign and improvement
- A track record of successful management of substantial budgets with evidence of improving financial performance
- Evidence of achieving demonstrable improvements in the quality of service provision
- Evidence of taking personal responsibility in contributing to developing an organisation's vision and strategic goals for modernisation and reform and in gaining support for this at all levels both internally and externally
Desirable
- Specific experience of service provision in an offender care setting (A/I
- Negotiated sub- contracts with other providers
- Experience of tendering for new services (A)
Skills, Knowledge & Abilities
Essential
- Working knowledge and understanding of present health and wider policy in relation to services provided by the Directorate and expectations of stakeholders
- Good understanding of relevant primary, community and mental healthcare needs of people in detention settings.
- Understanding of negotiation processes and ability to lead or contribute in contract negotiation
- Excellent understanding of NHS Quality agenda and regulation
- Ability to manage within budget achieving targets under difficult conditions balancing resources and priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
