Job summary
Are you passionate about leading change and driven by the desire to improve the experience of our services for both service users and staff?
Are you looking for a new career development opportunity and are keen to increase your understanding of operational delivery and quality improvement as well as using your project management skills?
If so we are looking for you!
We are looking for a driven Business Managers to support our Specialist CAMHS Service and deputize for the Team Manager in their absence with regard to agreed tasks.
We are recruiting for the outer borough of Brent.
The post holder will provide efficient and accurate Business Management to CAMHS and external stakeholders, to participate in the recruitment (trac), selection and induction of new staff.
The post holder will hold operational responsibility for the effective running of (CAMHS) service including associated access targets
To undertake line management and accountability of the administrative staff.
The successful candidate will help lead and support the implementation of the CAMHS projects.
The post-holder will be expected to bring expertise, enthusiasm and creativity to deliver change.
Training, support will be provided
Interview date: end of July
Main duties of the job
We are seeking an experienced, highly capable and motived individual to work in partnership with the Service Leads, clinical and non-clinical teams to support our operational systems. You will need to have experience of line managing other staff members, knowledge of day to day operational functioning of the service, knowledge of CNWL systems such as Health Roster, Datix and Trac, and experience handling highly confidential and sensitive information.
About us
Brent is a socially and ethnically diverse borough.
Brent CAMHS has a strong multi-disciplinary approach and thrives on innovative practice to meet the local population needs. We have strong links with our neighbouring CAMHS within CNWL as well as universities and other local partners and stakeholders.
As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
To find out more about working in CAMHS please CLICK HERE for one of our CAMHS video.
Job description
Job responsibilities
- To provide Business Management support to the Specialist CAMHS Service and deputize for the Team Manager in their absence with regard to agreed tasks.
- To participate in the recruitment (trac), selection and induction of new staff
- The post holder will provide efficient and accurate Business Management to CAMHS and external stakeholders
- To hold operational responsibility for the effective running of (CAMHS) service including associated access targets
- To undertake line management and accountability of the administrative staff.
- Become an active member of the Senior Leadership Team and wider Transformation team
- The post holder will be required to have excellent communication and organisational skills, along with a relevant Business Qualification or the willingness to work towards one.
- Work within the Children Act, Data Protection Act, Human Rights Act and UN Convention on the Rights of the Child.
For full description please see attached Job description
Job description
Job responsibilities
- To provide Business Management support to the Specialist CAMHS Service and deputize for the Team Manager in their absence with regard to agreed tasks.
- To participate in the recruitment (trac), selection and induction of new staff
- The post holder will provide efficient and accurate Business Management to CAMHS and external stakeholders
- To hold operational responsibility for the effective running of (CAMHS) service including associated access targets
- To undertake line management and accountability of the administrative staff.
- Become an active member of the Senior Leadership Team and wider Transformation team
- The post holder will be required to have excellent communication and organisational skills, along with a relevant Business Qualification or the willingness to work towards one.
- Work within the Children Act, Data Protection Act, Human Rights Act and UN Convention on the Rights of the Child.
For full description please see attached Job description
Person Specification
Planning and organisational skills
Essential
- Evidence of office management and organisational skills
- Ability to manage time and priorities to enable the post holder and others to achieve plans in a timely and organised manner
- Planning management of service changes/redesign
- Ability to work autonomously and within a team environment
Education and Qualifications
Essential
- Degree level of education or equivalent experience
- Have or be working towards a masters, degree or post graduate diploma in a subject relevant to this post operational scope
Desirable
- Evidence of continued learning (CPD)
Experience
Essential
- NHS experience
- SystmOne experience
- Able to analyse and interpret complex data with a problem-solving attitude
- Strong focus of delivery with a proven track record of delivery in a business focused environment
Communication skills/Information resources
Essential
- Ability to provide clear information to clients and staff
- Evidence of ability to set up and maintain protocols and procedures
- Some experience of addressing queries and dealing with a wide variety of people
Responsibility for care of clients
Essential
- Ability to effectively assist clients during incidental contact
Policy/Service development
Essential
- Able to apply local policies/procedures to own role
- Willingness to comment on policies and policy developments
Person Specification
Planning and organisational skills
Essential
- Evidence of office management and organisational skills
- Ability to manage time and priorities to enable the post holder and others to achieve plans in a timely and organised manner
- Planning management of service changes/redesign
- Ability to work autonomously and within a team environment
Education and Qualifications
Essential
- Degree level of education or equivalent experience
- Have or be working towards a masters, degree or post graduate diploma in a subject relevant to this post operational scope
Desirable
- Evidence of continued learning (CPD)
Experience
Essential
- NHS experience
- SystmOne experience
- Able to analyse and interpret complex data with a problem-solving attitude
- Strong focus of delivery with a proven track record of delivery in a business focused environment
Communication skills/Information resources
Essential
- Ability to provide clear information to clients and staff
- Evidence of ability to set up and maintain protocols and procedures
- Some experience of addressing queries and dealing with a wide variety of people
Responsibility for care of clients
Essential
- Ability to effectively assist clients during incidental contact
Policy/Service development
Essential
- Able to apply local policies/procedures to own role
- Willingness to comment on policies and policy developments
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Brent CAMHS
Brent CAMHS, Monks Park Health Centre, Monks Park.
Wembley, London
HA9 6JE
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
