Job summary
Are you looking for a new challenge? Are you a creative individual interested in supporting a dynamic communications team? Are you passionate about and have experience in engaging various stakeholders? If so, we have a unique and exciting opportunity for you to join our team as a communications assistant.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
This post is for an individual who enjoys working with people, is a multi-tasker with an ability to work under pressure, producing material for internal and external distribution, has strong interpersonal skills and a can-do attitude,
The post holder will be responsible for delivering specific communications tasks and projects as well as providing administrative support to the team. This will include arranging meetings, dealing with telephone calls, updating the public website and intranet, drafting articles and messages for communications purposes, delivering communications projects to internal teams, liaising with third parties such as print and design companies and other administrative tasks to assist the department in carrying out a range of non clinical activity efficiently and effectively.
About us
Equality, Diversity and Inclusion are a priority for us in CNWL we expect staff to be culturally competent, reflective and open to culturally diverse CPD opportunities. We are working hard support the recruitment and development of staff from all protected characteristics and welcome applications from any interested applicants.
ValuesCentral and North West London NHS Trust expects the postholder to act in a way which shows an understanding of our core values and is active in putting them into practice with service users, their friends, family and carers and also other staff members.
COMPASSION:contribution to a caring and kind environment and recognition that what you do and say can help to improve the lives of others
RESPECT:acknowledge, respect and value diversity of each individual, recognition of uniqueness.
EMPOWERMENT:commitment to providing information, resources and support to help others make their own decisions and meet their own needs. The Trust endeavours to support all staff to enable them to develop and grow.
PARTNERSHIP:work closely with others and behave in a way that demonstrates understanding that commissioners and users of our services are the people who generate and fund our work.
Job description
Job responsibilities
- To co-ordinate the delivery of specific communications projects and campaigns and to help monitor the effectiveness of campaigns through measurement.
- To be responsible for agreed communications and engagement articles, for example the Divisional newsletter, Service specific articles and external articles for our partners and stakeholders.
- To support the Communications Team in implementing effective communications and marketing campaigns, working closely with service leads.
- To produce patient information, working closely with services to ensure appropriate messages and images are accessible and clear.
- To ensure patient information material is produced in plain English and key community languages, such as posters and leaflets, liaising with designers, printers and photographers.
- To support the Communications Manager in implementing communications plans.
- To champion consistent use of the Trust logo and corporate brand to ensure the integrity of the brand is maintained, advising and monitoring use of the CNWL brand as appropriate.
- To assist in the organisation of events at different sites across the Trust, such as official openings or ministerial visits, including overseeing publicity, materials and merchandise.
- To support the Digital Lead , writing content for, and regularly updating, the Trusts public website including the creation of micro-sites to showcase specific services and transformation projects.
- To manage communication issues related to local and national initiatives and develop communications activities to support a calendar of related health promotion events g. World Aids Day, mental health awareness week.
- To be involved in media relations activities such as writing and issuing press announcements and stories.
Job description
Job responsibilities
- To co-ordinate the delivery of specific communications projects and campaigns and to help monitor the effectiveness of campaigns through measurement.
- To be responsible for agreed communications and engagement articles, for example the Divisional newsletter, Service specific articles and external articles for our partners and stakeholders.
- To support the Communications Team in implementing effective communications and marketing campaigns, working closely with service leads.
- To produce patient information, working closely with services to ensure appropriate messages and images are accessible and clear.
- To ensure patient information material is produced in plain English and key community languages, such as posters and leaflets, liaising with designers, printers and photographers.
- To support the Communications Manager in implementing communications plans.
- To champion consistent use of the Trust logo and corporate brand to ensure the integrity of the brand is maintained, advising and monitoring use of the CNWL brand as appropriate.
- To assist in the organisation of events at different sites across the Trust, such as official openings or ministerial visits, including overseeing publicity, materials and merchandise.
- To support the Digital Lead , writing content for, and regularly updating, the Trusts public website including the creation of micro-sites to showcase specific services and transformation projects.
- To manage communication issues related to local and national initiatives and develop communications activities to support a calendar of related health promotion events g. World Aids Day, mental health awareness week.
- To be involved in media relations activities such as writing and issuing press announcements and stories.
Person Specification
Education / Qualification
Essential
- Educated to degree level or equivalent experience
- Recognised qualification or equivalent experience in use of Microsoft Office and use of databases and spreadsheets
Experience
Essential
- Experience of working in a press, communications or marketing office
- Competent with software packages (e.g. MS Access, PowerPoint, Excel, Project etc.) and willingness to learn new skills and technologies
- Able to use collaboration software (e.g. MS Teams, Zoom etc.)
Desirable
- Experience of writing and issuing press releases
- Experience of working with third party printers, designers or photographers
Skills
Essential
- Strong organisational and planning skills. Able to deliver agreed objective within an agreed timeframe
- Team working skills - able to work as a key member of small teams to achieve results
- Excellent communications skills, both verbal and written
- Ability to manage a number of projects simultaneously
- Fast and accurate word processing and other office package skills
- Able to deal with people at all levels in a pleasant and professional manner
- Knowledge of/interest in website content management and development
- Proof reading skills particularly a keen eye for detail
- Able to grasp ideas and information quickly
- Able to work independently and proactively
- Willingness to learn new skills and technologies
- Active engagement in social issues and awareness of challenges faced by vulnerable individuals and communities
Person Specification
Education / Qualification
Essential
- Educated to degree level or equivalent experience
- Recognised qualification or equivalent experience in use of Microsoft Office and use of databases and spreadsheets
Experience
Essential
- Experience of working in a press, communications or marketing office
- Competent with software packages (e.g. MS Access, PowerPoint, Excel, Project etc.) and willingness to learn new skills and technologies
- Able to use collaboration software (e.g. MS Teams, Zoom etc.)
Desirable
- Experience of writing and issuing press releases
- Experience of working with third party printers, designers or photographers
Skills
Essential
- Strong organisational and planning skills. Able to deliver agreed objective within an agreed timeframe
- Team working skills - able to work as a key member of small teams to achieve results
- Excellent communications skills, both verbal and written
- Ability to manage a number of projects simultaneously
- Fast and accurate word processing and other office package skills
- Able to deal with people at all levels in a pleasant and professional manner
- Knowledge of/interest in website content management and development
- Proof reading skills particularly a keen eye for detail
- Able to grasp ideas and information quickly
- Able to work independently and proactively
- Willingness to learn new skills and technologies
- Active engagement in social issues and awareness of challenges faced by vulnerable individuals and communities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
