Head of Compliance

Job responsibilities

Main Duties Regulatory Compliance & Audit

• Leading on the strategic development of QTS's regulatory compliance requirements, with particular focus meeting on CQC standards, NHS Premises Assurance Model (PAM), and associated statutory obligations.

• Developing and managing internal audit programmes to assess compliance with national guidance, QTS policies and risk frameworks, providing clear assurance to senior stakeholders.

• Maintaining up-to-date knowledge of all regulatory changes and ensuring proactive adaptation of organisational policies and systems.

Operational

• Leading on the monitoring, adherence and development of QTSs procedures, policies and standards relating to technical and engineering compliance, regulation and legislation, including safe systems of work regulations and contractual requirements.

• Professionally auditing/reviewing evidence and evidence-based management systems to assure compliance with relevant standards e.g., BS EN, CQC, HTM, HBN.

• Within a given remit, responsible for ensuring that appropriate standards in relation to statutory and mandatory regulations are met.

• Accountable for regularly setting and reviewing KPIs, maintaining the risk register and reporting on the effectiveness of the Estates Maintenance & Soft FM services provided, through evidence backed data and stakeholder feedback.

Education & Qualifications

Essential

• Technical or engineering qualification.
• Record of relevant training in Compliance Management & Responsibilities across Estates & Facilities.
• Relevant professional registration such as Membership of an Estates institute (i.e. the Royal Institute of Chartered Surveyors (MRICS), Chartered Institute of Procurement & Supply (CIPs), or Membership of the British Institute of Facilities Management (MBIFM)
• Evidence of Continuous Professional Development (CPD).
• Educated to degree level or able to demonstrate having produced work to equivalent academic range.

Desirable

• Master's degree in a relevant field (e.g. Engineering, Risk Management, or Healthcare Leadership)
• Chartered status or working towards (e.g. CEng, CFM, or similar)

Previous Experience

Essential

• Experience working within a healthcare environment, preferably NHS or Mental Health Services.
• Experience of working in Compliance within Estates & Facilities in a highly complex organisation.
• Proven success in managing multi-disciplinary operational compliance.
• Proven success in managing the compliance of outsourced Facilities Management services including SLAs and contract management.

Desirable

• Experience of developing and introducing policy and procedures.
• Proven track record of leading service improvement or transformation in a compliance-related function

Skills & Knowledge

Essential

• Demonstrable thorough knowledge of statutory & technical engineering compliance within NHS hospital and mental health sectors, to be able to fulfil the criteria to obtain relevant compliance for the Care Quality Commission and NHS England & Improvement
• Demonstrable understanding of and ability to report on the requirements of COSHH, Asbestos regulations, control of Legionella within healthcare Premises, RIDDOR, LOLER, CDM regulations, the Electricity at Work Act and all relevant Health and Safety Regulations
• Demonstrable experience in analysing and interpreting complex data and information and able to document and explain it to a variety of audiences.
• Excellent and effective communication and interpersonal skills (verbal and written), particularly able to explain technical issues without using jargon.
• Demonstrable negotiation and persuasion skills, with the proven ability to liaise effectively internally and externally within a multidisciplinary team.
• Ability to treat all stakeholders with respect and dignity at all times, adopting a culturally sensitive approach.
• Demonstrable leadership and accountability.

Desirable

• Working knowledge of project management skills.

Other Requirements

Essential

• Competent in Microsoft Office Suite -Word, Excel, PowerPoint, Outlook.
• Able to evidence high levels of self-motivation and an ability to work independently while remaining within a team structure.
• The ability to prioritise, self-drive and manage a demanding workload, using logic and judgement to make decisions and taking accountability to see issues through to completion.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).