Job summary
An exciting opportunity has arisen for a full-time Band 4 Administrator to join our dedicated Multi-Disciplinary Team (MDT) at The Campbell Centre, supporting the vital care and support provided to our inpatients.
We're seeking a motivated professional with excellent organisational skills and attention to detail. You'll have experience in administrative roles, preferably in the NHS or mental health services, and a strong ability to multitask in a dynamic environment.
Shortlisting and selection will be across two separate days;
1. An online test conducted via Teams with Cameras on. This will be held on 10/3/25 at 12.30pm and will last approximately 30 minutes.
2. Successful candidates will then be invited to attend interviews the following week.
To discuss taking the test at the Campbell Centre and any other adjustments please contact Karen Trapnell.
Main duties of the job
As a key member of the Campbell Centre administration team, the successful candidate will play a pivotal role in ensuring the efficient and seamless delivery of administrative support. We are looking for a dynamic, organised and IT-proficient individual who thrives in a fast-paced environment and is eager to make a positive impact.
In this role, you'll take a lead in coordinating and preparing agendas for meetings, ensuring timely distribution of documentation, accurate minute-taking, and effective follow-up on action plans. You'll also be responsible for maintaining and organising critical documentation, supporting training processes and day to day management of staff rosters. If you're motivated to contribute to patient care by enabling operational excellence, we'd love to hear from you!
About us
We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patients own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. We are always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we are hoping to find our future leaders and well support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you are at, there's always a place for you at CNWL.
Job description
Job responsibilities
-
Detailed Job Description and Main Responsibilities
- RSA Level 3, NVQ Level 3, or equivalent administrative/secretarial qualification or experience.
- Strong IT skills, including proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Experience in minute-taking and preparing detailed reports.
- Knowledge of confidentiality and information governance in the workplace.
- Ability to plan, prioritise, and manage a busy workload with conflicting priorities.
Excellent written and verbal communication skills.
Previous experience in mental health services or NHS settings.
- Familiarity with HealthRoster and SystmOne systems.
- Understanding of medical terminology and electronic patient record systems
The Campbell Centre is passionate about career progression, we will support you to attain the skills, knowledge and experience to move forward in your career with us.
If you would like to come and visit us or discuss the advert further, please contact Karen Trapnell karen.trapnell@nhs.net
Job description
Job responsibilities
-
Detailed Job Description and Main Responsibilities
- RSA Level 3, NVQ Level 3, or equivalent administrative/secretarial qualification or experience.
- Strong IT skills, including proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Experience in minute-taking and preparing detailed reports.
- Knowledge of confidentiality and information governance in the workplace.
- Ability to plan, prioritise, and manage a busy workload with conflicting priorities.
Excellent written and verbal communication skills.
Previous experience in mental health services or NHS settings.
- Familiarity with HealthRoster and SystmOne systems.
- Understanding of medical terminology and electronic patient record systems
The Campbell Centre is passionate about career progression, we will support you to attain the skills, knowledge and experience to move forward in your career with us.
If you would like to come and visit us or discuss the advert further, please contact Karen Trapnell karen.trapnell@nhs.net
Person Specification
Qualifications
Essential
- Good general education up to GCSE/ A level standard / NVQ level 3 or equivalent experience
- RSA 3 or NVQ 3 or equivalent secretarial experience or relevant qualification / experience
- Recognised qualification (or equivalent experience) in the use of computer software e.g. Microsoft Word, Excel, Powerpoint, ECDL
Experience
Essential
- Secretarial / Administrative experience including minute taking
- Previous use of HealthRoster
- Comprehensive experience of using Microsoft Office suite of programmes
Desirable
- Previous experience of working within mental health
- Previous NHS Experience
- Previous use of SystmOne
- Experience of medical terminology and common drugs, particularly psychiatry
Knowledge
Essential
- Understanding of confidentiality in the workplace
Desirable
- Understanding of mental health
Skills
Essential
- Excellent communication skills - both written and verbal
- Ability to work autonomously using own initiative
- Excellent communication skills in English, both verbally and in writing
- Ability to learn new skills and adapt to change
- Demonstrate effective organisational ability over a wide range of tasks, e.g. filing, diary management, record keeping, and statistics
Person Specification
Qualifications
Essential
- Good general education up to GCSE/ A level standard / NVQ level 3 or equivalent experience
- RSA 3 or NVQ 3 or equivalent secretarial experience or relevant qualification / experience
- Recognised qualification (or equivalent experience) in the use of computer software e.g. Microsoft Word, Excel, Powerpoint, ECDL
Experience
Essential
- Secretarial / Administrative experience including minute taking
- Previous use of HealthRoster
- Comprehensive experience of using Microsoft Office suite of programmes
Desirable
- Previous experience of working within mental health
- Previous NHS Experience
- Previous use of SystmOne
- Experience of medical terminology and common drugs, particularly psychiatry
Knowledge
Essential
- Understanding of confidentiality in the workplace
Desirable
- Understanding of mental health
Skills
Essential
- Excellent communication skills - both written and verbal
- Ability to work autonomously using own initiative
- Excellent communication skills in English, both verbally and in writing
- Ability to learn new skills and adapt to change
- Demonstrate effective organisational ability over a wide range of tasks, e.g. filing, diary management, record keeping, and statistics
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
