Job summary
Central and North West London NHS Foundation Trust is a Top Employer Award Winner and works in partnership to provide responsive and dependable primary care, mental health, intellectual disability and substance misuse services to the diverse and culturally rich communities we serve.
In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative and enthusiastic Healthcare Support Workerto join our forward thinking, friendly and expanding Health & Justice team at HMP Coldingley. By joining our Prisons Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but who also have the opportunity to have a real impact on promoting health and well-being. Our healthcare services work to a 7 day week working model, to ensure our patient's healthcare is managed and maintained to the highest of standards at all times.
Our motto is "Caring NOT Judging" so by working in partnership with the criminal justice system and other agencies, we provide responsive, dependable and high-quality primary care and mental health services to those who may have offended and those at risk of offending in the communities we serve, to improve their health status and to encourage social inclusion.
Why not see what our staff say about working within our award winning teams: https://www.cnwl.nhs.uk/health-and-justice/find-out-what-its-work-health-and-justice
Main duties of the job
Healthcare Support Workers (HSW) work closely with people who use our services & play an important contribution in how people experience our services.
HSWs are expected to be kind & responsive but professional & informative & contribute to the quality of the services we provide by:
- Keeping the patients using our services as safe as possible by recognising the limits of the HSW role & working closely with Registered Professionals.
- Contributing to the best possible clinical outcomes by using up-to-date skills & adhering to evidence based policies & procedures when implementing care plans
- Ensuring the people using our services have a good experience by respecting, empowering & working in partnership with people when contributing to the implementation & evaluation of care plans
- By demonstrating skills & knowledge the post holder will contribute to the growth & maintenance of key functions of the clinical area by carrying out assigned tasks, involving direct & indirect care to patients, under minimal supervision & as directed by the nurse in charge.
We believe that the best health care is delivered by multi-disciplinary teams working well together and in partnership with other teams & services to provide seamless care. HSW contribute to the team achieving its objectives by working closely with & drawing support from Registered Professionals.
About us
Central and North West London NHS Foundation Trust offers its staff ongoing career progression through:
- Monthly supervision
- Annual personal development plans/appraisals
- Access to exciting internal and external training opportunities.
Excellent progression through various career pathway opportunities such as but not limited to:
- Preceptorship Programme
- Support and guidance with Revalidation
- Hidden Gem and annual award ceremonies
Excellent staff benefits, our benefit packages are amongst the best in London and include:
- Health and wellbeing services
- Season ticket loans
- Cycle to work scheme
- Relocation package
The trust alsovalues its staff and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching.
All of our sites in Surrey offer free use of the onsite leisure facilities and free parking for staff.
As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Job description
Job responsibilities
**Please see full job description for further information**
MAIN DUTIES AND RESPONSIBILITIES
Assist other members of the team to ensure a high standard of nursing care. Provide direct physical care to a designated group of patients through participation in the care planning, provision and evaluation of patients needs under the supervision of trained staff. Support and supervise junior staff in the provision of care.
Quality of Care/Patient Safety:
- Work under the direction and supervision of Registered Professionals.
- Working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England (Skills for Health 2013)
- Act as Allocated Nurse, observe and interact with patients and document as required in the nursing notes
- Recognise and respect the patients as individuals with the same rights, needs and emotions as everyone else. Promote the dignity and self-esteem of patients at all times.
- Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
- Escalating safety concerns and by doing so acting as effective advocates for those who use our services
- Ensure patients make informed decisions whenever possible based on open and honest dialogue with the patient and their carer, and ensure patients choices are respected where possible.
- Assist qualified staff in the assessment of patients needs and the implementation of individual plans of care.
- Become proficient in venepuncture, smoking cessation, health promotion.
- Participate in the facilitation of group activities and run clinics.
- Facilitate in complex case management cases.
- Maintaining accurate, legible, comprehensive records (and after appropriate training) physical observations, such as weight, temperature, pulse and respiration and blood pressure. To report to the nurse in charge any significant findings.
- Escort patients as required with due regard to safety and security.
- Participate in the observation of patients as per Trust Policy as required, and after appropriate instruction.
- Participate in supervision and appraisal processes to enable reflection and personal development.
- Being open and transparent about their own practice
- Identifying areas where improvements in safety or quality can be made
- Working closely with others to improve services
- Maintaining compliance with their mandatory training requirements
Job description
Job responsibilities
**Please see full job description for further information**
MAIN DUTIES AND RESPONSIBILITIES
Assist other members of the team to ensure a high standard of nursing care. Provide direct physical care to a designated group of patients through participation in the care planning, provision and evaluation of patients needs under the supervision of trained staff. Support and supervise junior staff in the provision of care.
Quality of Care/Patient Safety:
- Work under the direction and supervision of Registered Professionals.
- Working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England (Skills for Health 2013)
- Act as Allocated Nurse, observe and interact with patients and document as required in the nursing notes
- Recognise and respect the patients as individuals with the same rights, needs and emotions as everyone else. Promote the dignity and self-esteem of patients at all times.
- Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
- Escalating safety concerns and by doing so acting as effective advocates for those who use our services
- Ensure patients make informed decisions whenever possible based on open and honest dialogue with the patient and their carer, and ensure patients choices are respected where possible.
- Assist qualified staff in the assessment of patients needs and the implementation of individual plans of care.
- Become proficient in venepuncture, smoking cessation, health promotion.
- Participate in the facilitation of group activities and run clinics.
- Facilitate in complex case management cases.
- Maintaining accurate, legible, comprehensive records (and after appropriate training) physical observations, such as weight, temperature, pulse and respiration and blood pressure. To report to the nurse in charge any significant findings.
- Escort patients as required with due regard to safety and security.
- Participate in the observation of patients as per Trust Policy as required, and after appropriate instruction.
- Participate in supervision and appraisal processes to enable reflection and personal development.
- Being open and transparent about their own practice
- Identifying areas where improvements in safety or quality can be made
- Working closely with others to improve services
- Maintaining compliance with their mandatory training requirements
Person Specification
Other
Essential
- oWillingness to undertake Care Certificate and further training as required
- oThe Postholder must have the ability to understand and implement the Equal Opportunities Policy at a level appropriate to the job.criminatory and anti-racist practices
- oAbility to promote anti-discriminatory and anti-racist practices.
- oAbility to promote and work in line with the working model of a 7 day a week service
Skills and knowledge
Essential
- oAble to communicate with the multi-disciplinary team, update others in the team and use handover effectively
- oMaintaining accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies
- oAble to maintain electronic patient records
- oUse Microsoft Word to draft letters and reports
- oYou are expected to adhere to the Code of Conduct for Health Care and Support Workers and Adult Social Care Workers in England
- oContribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan
- oAble to work under your own initiative but follow the directions of care plans and Band 4 staff or registered Nurses
- oObtain consent and understand how the Mental Capacity Act and Deprivation of Liberty Safeguards impacts on your work and the people you are working with
- oWork well with other members of the team including communicating effectively, being kind and considerate, reliable and enthusiastic.
- oHelp others in the team achieve their objectives and deliver safe, effective care.
Desirable
- oBasic knowledge and understanding of the Mental Health Act 1983.
Previous Experience
Essential
- oPrevious experience of working with a multidisciplinary team
- oExperience of working with the general public communicating with a range of different people
- oPrevious experience of working in a fast-paced environment
- oPrevious experience of working within a customer focused environment
Desirable
- oHealthcare/NHS or similar experience in community or hospital settings
- oVolunteer sector
- oExperience in a caring role
- oWorking within offender care/secure care setting.
- oPrevious experience in mental health setting or working with adults suffering from mental health problems
- oWorking within secondary care/ward setting
Education and Qualifications
Essential
- oNumeracy and Literacy skills required to keep accurate records and administer medicines (if appropriate)
- oSpoken and written English, to an appropriate standard to fulfil the job requirements
Desirable
- oRelevant Level 3 qualification -eg. advanced apprenticeship, A-levels, T-levels, NVQ
- oCare Certificate - you will be supported to complete this within 3 months of starting if not achieved elsewhere
- oVenepuncture
- oPatient assessments and observations
- oSmoking cessation level 1 or 2
Person Specification
Other
Essential
- oWillingness to undertake Care Certificate and further training as required
- oThe Postholder must have the ability to understand and implement the Equal Opportunities Policy at a level appropriate to the job.criminatory and anti-racist practices
- oAbility to promote anti-discriminatory and anti-racist practices.
- oAbility to promote and work in line with the working model of a 7 day a week service
Skills and knowledge
Essential
- oAble to communicate with the multi-disciplinary team, update others in the team and use handover effectively
- oMaintaining accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies
- oAble to maintain electronic patient records
- oUse Microsoft Word to draft letters and reports
- oYou are expected to adhere to the Code of Conduct for Health Care and Support Workers and Adult Social Care Workers in England
- oContribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan
- oAble to work under your own initiative but follow the directions of care plans and Band 4 staff or registered Nurses
- oObtain consent and understand how the Mental Capacity Act and Deprivation of Liberty Safeguards impacts on your work and the people you are working with
- oWork well with other members of the team including communicating effectively, being kind and considerate, reliable and enthusiastic.
- oHelp others in the team achieve their objectives and deliver safe, effective care.
Desirable
- oBasic knowledge and understanding of the Mental Health Act 1983.
Previous Experience
Essential
- oPrevious experience of working with a multidisciplinary team
- oExperience of working with the general public communicating with a range of different people
- oPrevious experience of working in a fast-paced environment
- oPrevious experience of working within a customer focused environment
Desirable
- oHealthcare/NHS or similar experience in community or hospital settings
- oVolunteer sector
- oExperience in a caring role
- oWorking within offender care/secure care setting.
- oPrevious experience in mental health setting or working with adults suffering from mental health problems
- oWorking within secondary care/ward setting
Education and Qualifications
Essential
- oNumeracy and Literacy skills required to keep accurate records and administer medicines (if appropriate)
- oSpoken and written English, to an appropriate standard to fulfil the job requirements
Desirable
- oRelevant Level 3 qualification -eg. advanced apprenticeship, A-levels, T-levels, NVQ
- oCare Certificate - you will be supported to complete this within 3 months of starting if not achieved elsewhere
- oVenepuncture
- oPatient assessments and observations
- oSmoking cessation level 1 or 2
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
