Job summary
To ensure mental health needs of adults with mental illness are appropriately assessed and a high level of quality care is delivered in the community. To provide support and advice to users, carers and other professionals on mental health issues.
This can include relapse prevention of mental health and wellbeing, crisis planning and other interventions that maximise the service users' ability to resolve crises, remain at home, avoid the need for hospitalisation and also safe stepping down of patient's ready discharge.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
The Community Mental Health Hub Team is looking for an experienced Mental Health Practitioner (Mental Health Nurse, Occupational Therapist or Social Worker) with a keen interest in working with patients experiencing mental health difficulties. This is a full-time, duty worker post's without caseload responsibilities. The usual hours of works are Monday to Friday 9am - 5pm.
If you enjoy problem solving and thinking on your feet, this exciting new specialist role is for you!
You will be joining a warm, friendly and highly supportive multi-disciplinary team of dedicated colleagues who work together to offer the best possible service to the people they serve. Excellent communication skills are required and an ability to liaise with all stakeholders involved; including service users, carers, third sector providers and other agencies.
Ideally, we would prefer someone who has experience of supporting service users with mental health problems (and we positively encourage applicants with lived experience). An inclusive and positive attitude is essential. If your current role includes duty work, that will be an advantage in your application. We always provide a robust induction and the wellbeing of our team is paramount. Supervision, appraisal and training are all highly valued and prioritized for all staff.
About us
CNWL NHS Foundation Trust is committed to workforce development and is keen to enable the successful applicant to innovate and evolve with the service. In Hillingdon Community Mental Health Hubs (CMHH) we work with adults covering the Hillingdon borough and we are based at Mill House within walking distance from the Uxbridge Town centre.
We are service user-led and work with adults with mental and physical health issues who require support from a multidisciplinary approach. We have recently transformed to the new Hub model and therefore it is an exciting opportunity to join the team when services are changing to be more responsive to the service users within the Hillingdon borough.
We are a multidisciplinary service, comprising of mental health nurses, occupational therapists, psychiatrists, psychologists, social workers, employment specialists, and peer support workers. The team is supported by a good administrative system and offers an excellent work environment. The team has good links with local statutory and non-statutory services.
We offer Regular individual supervision
We work within a dynamic team with visibility of the Senior Management Team
Opportunities for flexible working and some remote working
Great Opportunities available for carer development
Job description
Job responsibilities
To undertake holistic assessments of service users with mental health issues.
To promote the work of the Community Mental Health Hub (CMHH).
To maintain up-to-date clinical records and documentation in line with agreed local policies and procedures, NMC guidelines and CNWL policy.
To respond to duty referrals on a daily basis and ability to prioritise urgent referrals
To ensure that own professional practice and clinical knowledge is maintained at all
times in accordance with NMC guidelines and CNWL policies and procedures
To work in partnership with the primary care team, statutory and voluntary agencies to
ensure that the appropriate care needs are met.
To maintain patient safety, in collaboration with patients, carers and other team members
Responsible for recognising the potential for or signs of patient harm, abuse or neglect and taking all reasonable steps to protect the patient.
Provides clinical advice on complex issues to other members of the clinical team and staff from other disciplines.
Undertakes urgent and priority assessments, including comprehensive risk assessments
Responsible for decision making and coordination in a crisis situation.
Support service users short term who present to the team when their Care Coordinator / Lead Professional is absent from work and the person requires an urgent response.
To liaise with other services i.e. Police, A & E, Single Point of Access.
Responsible for participating in the setting of quality standards and offering a consistent approach to people open within the team.
Maintain an effective reporting standard, verbally and in writing on patient conditions.
Support members of the team with other specialist assessments, as required for example, application of the Mental Capacity Act 2005; Knowledge of Deprivation of Liberty Safeguards, s42 Care Act regarding Safeguarding Adults and Making Safeguarding Personal.
To maintain professional standards of care at all time
To supervise junior staff members and to support students on placement
Undertake and maintain all essential training to role.
Job description
Job responsibilities
To undertake holistic assessments of service users with mental health issues.
To promote the work of the Community Mental Health Hub (CMHH).
To maintain up-to-date clinical records and documentation in line with agreed local policies and procedures, NMC guidelines and CNWL policy.
To respond to duty referrals on a daily basis and ability to prioritise urgent referrals
To ensure that own professional practice and clinical knowledge is maintained at all
times in accordance with NMC guidelines and CNWL policies and procedures
To work in partnership with the primary care team, statutory and voluntary agencies to
ensure that the appropriate care needs are met.
To maintain patient safety, in collaboration with patients, carers and other team members
Responsible for recognising the potential for or signs of patient harm, abuse or neglect and taking all reasonable steps to protect the patient.
Provides clinical advice on complex issues to other members of the clinical team and staff from other disciplines.
Undertakes urgent and priority assessments, including comprehensive risk assessments
Responsible for decision making and coordination in a crisis situation.
Support service users short term who present to the team when their Care Coordinator / Lead Professional is absent from work and the person requires an urgent response.
To liaise with other services i.e. Police, A & E, Single Point of Access.
Responsible for participating in the setting of quality standards and offering a consistent approach to people open within the team.
Maintain an effective reporting standard, verbally and in writing on patient conditions.
Support members of the team with other specialist assessments, as required for example, application of the Mental Capacity Act 2005; Knowledge of Deprivation of Liberty Safeguards, s42 Care Act regarding Safeguarding Adults and Making Safeguarding Personal.
To maintain professional standards of care at all time
To supervise junior staff members and to support students on placement
Undertake and maintain all essential training to role.
Person Specification
Qualification
Essential
- Professional Qualification at degree level or higher in the relevant field
- Professionals Registered (NMC, OT or SW) and evidence of Post Qualification Continued Professional Development
Desirable
- Master Level Degree or other specialist Qualification relevant to the post
Skills/Abilities
Essential
- Ability to participate in the work of the M.D.T. and contribute to the work of the team
- To demonstrate knowledge of a range of therapeutic assessment and interventions available to reduce distress for individuals experiencing an acute mental health crisis (risk assessment, MSE, capacity assessment, Full needs assessments)
- Ability to teach and supervise qualified and unqualified staff
- To demonstrate their understanding of legislation
- Ability to assess and support individuals experiencing acute mental illness distress and crisis
- Ability to determine priorities against conflicting demands
- Ability to reflect on practice and interpersonal relationships
- Verbal, non-verbal communication skills and telephone skills.
- Skills in a range of therapeutic interventions
- Skills in psycho-social treatment options
- Demonstrate clinical leadership
- Negotiating skills
Desirable
- Understanding and Ability to complete high standard dialogue + care plan.
- Project Management and Leadership skills and abilities
Experience
Essential
- Post registration experience, and some experience working in community mental health settings
- Experience of working alongside people with complex health problems in the designated care group
- Experience of providing a range of clinical interventions to people in the designated care group with a variety of health problems
- Experience of working consultatively with professionals
- Experience of conducting clinical assessments including risk assessments, care plan and mental state examinations
- Experience of partnership working within and across various statutory and non-statutory teams and agencies
- Understanding of clinical governance
- Previous experience of working in the community
- Ability to work independently
- Sufficient clinical knowledge to be able to make autonomous decisions
Desirable
- Experience of supervising and managing staff junior staff
- Management and organisation skills
- Experience in undertaking quality improvement projects and auditing
Knowledge and Understanding
Essential
- Mental Health and legislation
- Needs of client group and their carers
- Evidence based practice
- Clinical governance
- The principles of whole team approach
- Understanding of CMHT practices
Desirable
- Standard Setting and Audit
- Evidence based service development
Person Specification
Qualification
Essential
- Professional Qualification at degree level or higher in the relevant field
- Professionals Registered (NMC, OT or SW) and evidence of Post Qualification Continued Professional Development
Desirable
- Master Level Degree or other specialist Qualification relevant to the post
Skills/Abilities
Essential
- Ability to participate in the work of the M.D.T. and contribute to the work of the team
- To demonstrate knowledge of a range of therapeutic assessment and interventions available to reduce distress for individuals experiencing an acute mental health crisis (risk assessment, MSE, capacity assessment, Full needs assessments)
- Ability to teach and supervise qualified and unqualified staff
- To demonstrate their understanding of legislation
- Ability to assess and support individuals experiencing acute mental illness distress and crisis
- Ability to determine priorities against conflicting demands
- Ability to reflect on practice and interpersonal relationships
- Verbal, non-verbal communication skills and telephone skills.
- Skills in a range of therapeutic interventions
- Skills in psycho-social treatment options
- Demonstrate clinical leadership
- Negotiating skills
Desirable
- Understanding and Ability to complete high standard dialogue + care plan.
- Project Management and Leadership skills and abilities
Experience
Essential
- Post registration experience, and some experience working in community mental health settings
- Experience of working alongside people with complex health problems in the designated care group
- Experience of providing a range of clinical interventions to people in the designated care group with a variety of health problems
- Experience of working consultatively with professionals
- Experience of conducting clinical assessments including risk assessments, care plan and mental state examinations
- Experience of partnership working within and across various statutory and non-statutory teams and agencies
- Understanding of clinical governance
- Previous experience of working in the community
- Ability to work independently
- Sufficient clinical knowledge to be able to make autonomous decisions
Desirable
- Experience of supervising and managing staff junior staff
- Management and organisation skills
- Experience in undertaking quality improvement projects and auditing
Knowledge and Understanding
Essential
- Mental Health and legislation
- Needs of client group and their carers
- Evidence based practice
- Clinical governance
- The principles of whole team approach
- Understanding of CMHT practices
Desirable
- Standard Setting and Audit
- Evidence based service development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
