Porter

Central and North West London NHS Foundation Trust

This job is now closed

Job summary

The post holder is primarily responsible for:

Carrying out a variety of professional porter and postal delivery services in a responsive and proactive manner on behalf of QTS, including throughout the portfolio of Central North West London Mental Health NHS Foundation Trust sites.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Main duties of the job

Organising their daily workload to complete the tasks in the given priorities, whilst meeting all quality standards and compliance requirements.

Actively role-modelling the behaviours that reflect the values of QTS.

Ensuring confidentiality at all times, only releasing information obtained during employment, to those acting in an official capacity or within the parameters of QTS People Policies.

About us

QTS operates as a wholly owned subsidiary of Central and North West London NHS Foundation Trust (CNWL). Established in 2018, QTS provides a broad range of Estates and Facilities services, spanning strategic operational delivery through to estates maintenance and repairs, primarily within mental health and community healthcare settings.

Date posted

20 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,485 to £31,088 a year p.a inc HCAS (pro rata if P/T)

Contract

Permanent

Working pattern

Full-time

Reference number

333-C-HQ-0766

Job locations

350 Euston Road

London

NW1 3AX

Job description

Job responsibilities

Operational

Providing a responsive, flexible porter and delivery service which maintains the professional reputation of QTS.

Carrying out planned and urgent porter / post and delivery services, as well as any other work as assigned by the Logistics Officer.

Efficiently route planning of multiple deliveries to various locations to ensure the provision of a timely and cost-effective service.

Assisting with the delivery of stock / consumables to Trust departments as and when required.

Assisting with office moves, collecting and either disposing of or storing as appropriate, surplus/obsolete furniture or equipment and general rubbish.

Receiving, collecting or transporting supplies, stores and equipment as required.

Carrying out duties without the need for direct supervision.

Job description

Job responsibilities

Operational

Providing a responsive, flexible porter and delivery service which maintains the professional reputation of QTS.

Carrying out planned and urgent porter / post and delivery services, as well as any other work as assigned by the Logistics Officer.

Efficiently route planning of multiple deliveries to various locations to ensure the provision of a timely and cost-effective service.

Assisting with the delivery of stock / consumables to Trust departments as and when required.

Assisting with office moves, collecting and either disposing of or storing as appropriate, surplus/obsolete furniture or equipment and general rubbish.

Receiving, collecting or transporting supplies, stores and equipment as required.

Carrying out duties without the need for direct supervision.

Person Specification

Education & Qualification

Essential

Must hold a full and valid UK driving license, with a maximum of 3 points.
Numerate and with a good general standard and comprehension of English in written and verbal format.

Previous Experience

Essential

Experience of working within the NHS or caring environment in a service provision capacity.
Substantial work-based driving experience.

Desirable

Knowledge of health and safety requirements
Experience of moving and handling of large items

Other Requirements

Essential

Able to evidence high levels of self-motivation and an ability to work independently, while remaining within a team structure and retaining a team outlook.
Ability to work well under limited supervision.
Ability to build constructive relationships with warmth and empathy, using good communication skills.
Demonstrable strong work ethic with a willingness to learn further.
Physical ability to undertake the duties of the post i.e. able to bend, lift, stretch, stand, walk and remain active for long periods of time.

Skills & Knowledge

Essential

Ability to coordinate and prioritise work across a variety of tasks, with a flexible and positive attitude.
Able to evidence the ability to work well under pressure.
Excellent communication and interpersonal skills (verbal and written), with an ability to deal with people at all levels in a consistently effective, respectful and professional manner.
Demonstrable ability to follow instructions and appropriately raise areas of non-compliance or concern.
Demonstrable strong attention to detail.

Desirable

Working knowledge of route planning and London roads.
Customer care experience

Person Specification

Education & Qualification

Essential

Must hold a full and valid UK driving license, with a maximum of 3 points.
Numerate and with a good general standard and comprehension of English in written and verbal format.

Previous Experience

Essential

Experience of working within the NHS or caring environment in a service provision capacity.
Substantial work-based driving experience.

Desirable

Knowledge of health and safety requirements
Experience of moving and handling of large items

Other Requirements

Essential

Able to evidence high levels of self-motivation and an ability to work independently, while remaining within a team structure and retaining a team outlook.
Ability to work well under limited supervision.
Ability to build constructive relationships with warmth and empathy, using good communication skills.
Demonstrable strong work ethic with a willingness to learn further.
Physical ability to undertake the duties of the post i.e. able to bend, lift, stretch, stand, walk and remain active for long periods of time.

Skills & Knowledge

Essential

Ability to coordinate and prioritise work across a variety of tasks, with a flexible and positive attitude.
Able to evidence the ability to work well under pressure.
Excellent communication and interpersonal skills (verbal and written), with an ability to deal with people at all levels in a consistently effective, respectful and professional manner.
Demonstrable ability to follow instructions and appropriately raise areas of non-compliance or concern.
Demonstrable strong attention to detail.

Desirable

Working knowledge of route planning and London roads.
Customer care experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information