Job summary
Working with the Community Paediatrics service who help children with developmental problems and disabilities to achieve their full potential.
These are exciting times within Children's Services as we look to transform our services to meet increasing demands across the NHS and this is an opportunity to join our busy, patient-focused administrative team.
Main duties of the job
Responsible in supporting the existing team with the patient journey through the Community Paediatric service from referral to discharge proactively ensuring children and families receive a smooth and timely service from the multi-disciplinary team. The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact on all pathway administrative matters. The main duties will involve typing, referrals management, scanning and photocopying.
About us
Flexible working options are available and we would be happy to discuss this with you to ensure a healthy work life balance. This an exciting opportunity for the right staff member to join our caring and supportive team.
Initially this post will sit in the Community Paediatrics team however, there is currently a transformation project and this post will sit in the Community Health Services Childrens Single Point of Access (SPA) that will sit across all service lines once established.
Job description
Job responsibilities
Responsible in supporting the existing team with the patient journey through the Community Paediatric service from referral to discharge proactively ensuring children and families receive a smooth and timely service from the multi-disciplinary team. The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact on all pathway administrative matters. The main duties will involve typing, referrals management, scanning and photocopying.
Please see job description for a full list of role responsibilities.
Job description
Job responsibilities
Responsible in supporting the existing team with the patient journey through the Community Paediatric service from referral to discharge proactively ensuring children and families receive a smooth and timely service from the multi-disciplinary team. The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact on all pathway administrative matters. The main duties will involve typing, referrals management, scanning and photocopying.
Please see job description for a full list of role responsibilities.
Person Specification
Qualifications
Essential
- Good General Education
- GCSE 'O' Level standard for Maths and English or equivalent
Experience
Essential
- Audio typing
- Flexible and able to manage a range of tasks competing for attention
- Previous office experience
Desirable
- Use of SystmOne experience
- Working knowledge of medical terminology
- Understanding of 18 weeks referral to treatment (RTT) rules and use of them to manage all patient journeys
Person Specification
Qualifications
Essential
- Good General Education
- GCSE 'O' Level standard for Maths and English or equivalent
Experience
Essential
- Audio typing
- Flexible and able to manage a range of tasks competing for attention
- Previous office experience
Desirable
- Use of SystmOne experience
- Working knowledge of medical terminology
- Understanding of 18 weeks referral to treatment (RTT) rules and use of them to manage all patient journeys
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
