Job summary
We have an exciting Borough Director opportunities within our Jameson SMT based in Kensington and Chelsea.
The Jameson Division follows a clinical leadership model headed by a senior triumvirate comprising a Managing Director, Clinical Medical Director, and Divisional Director of Nursing. The team is also supported by a Divisional Senior Management Team.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
As the Borough Director you will work with in partnership with the Borough Clinical Director and be responsible for supporting the effective and efficient delivery of the day-to-day operational performance, ensuring sustainable delivery of high-quality care, safety processes, operational standards and quality / service improvement programmes.
You will be a natural leader, with a commitment to establishing trusted relationships, strong business understanding and a curiosity when it comes to complex issues. You will be passionate about improvement and influencing change. Core to success will be your ability to facilitate and support collaborative working both internally and externally to the Trust, to ensure the delivery of high-quality patient care. Experience of system working, a background in operational management and prior experience within mental health Services is desirable.
About us
Above all else, you will be a role model for our Trust values, committed to supporting cultural and service improvement. You will have an inclusive, compassionate and service user experience focused approach.
If you feel that you have the level of experience, motivation and drive to help lead the development of our exceptional Division, then we want to hear from you
As an applicant for this role, you are urged to demonstrate within your supporting statement a combination of evidence that reflects your competence to meet the job specification and provide examples of how the Trust values are an integral part of the way you have and will continue to deliver service.
Full time: 37.5 hours per week. Requirement to join the Senior Manager On-Call rota.
Job description
Job responsibilities
The role is the most senior Borough Operational Manager, jointly accountable with the Clinical Director, for the provision of mental health and learning disability services.
This role will lead and deliver the operational management of services ensuring oversight of transformation plans in line with the Trust model and Long-Term Plan.
Strategically this role will lead mental health in relevant Trust and partnership forums, and in particular leading CNWL's representation in the place-based partnerships at borough level.
The post holder will be expected to demonstrate a personal commitment to fairness and will focus on ensuring fairness in all that we do. This is not limited to but includes service delivery and people management, ensuring that process, resource allocation and availability of opportunity operate in a transparent, consistent and non-discriminatory ways.
The post holder needs to work as a dynamic, innovative leader using a positive, strong influencing style to ensure services are run effectively and to budget, ensuring that the Trust is portrayed in a positive and collaborative manner. Key responsibilities include positive relationship managements with a range of stakeholders that exist with all local carer and user groups. The role will support the Leadership and Divisional Management Team in the agreement and delivery of strategic and operational service plans for Mental Health and Learning Disability Services in the Borough.
Job description
Job responsibilities
The role is the most senior Borough Operational Manager, jointly accountable with the Clinical Director, for the provision of mental health and learning disability services.
This role will lead and deliver the operational management of services ensuring oversight of transformation plans in line with the Trust model and Long-Term Plan.
Strategically this role will lead mental health in relevant Trust and partnership forums, and in particular leading CNWL's representation in the place-based partnerships at borough level.
The post holder will be expected to demonstrate a personal commitment to fairness and will focus on ensuring fairness in all that we do. This is not limited to but includes service delivery and people management, ensuring that process, resource allocation and availability of opportunity operate in a transparent, consistent and non-discriminatory ways.
The post holder needs to work as a dynamic, innovative leader using a positive, strong influencing style to ensure services are run effectively and to budget, ensuring that the Trust is portrayed in a positive and collaborative manner. Key responsibilities include positive relationship managements with a range of stakeholders that exist with all local carer and user groups. The role will support the Leadership and Divisional Management Team in the agreement and delivery of strategic and operational service plans for Mental Health and Learning Disability Services in the Borough.
Person Specification
EDUCATION and QUALFICIAITONS
Essential
- oProfessional Qualification or Degree in management and leadership
- oEvidence of ongoing professional development, particularly in leadership
- oPost Graduate Degree in Leadership or equivalent years of experience
Desirable
- oA relevant professional qualification OR equivalent experience
PREVIOUS EXPERIENCE
Essential
- oSufficient recent senior management experience encompassing operational leadership and relevant post graduate degree.
- oSignificant experience of managing complex change including public consultation.
- oSubstantial budget management experience
- oSignificant experience of managing and motivating diverse and multi- professional teams, transforming cultures
- oExperience of representing services at a senior level and with other agencies
- oDemonstrable experience of effective partnership working with other organisations at a senior level
- oSignificant experience of service transformation, care pathways and new models of care
- oExperience of involving service users and carers in service redesign and improvement
Desirable
- oNegotiated contracts/ worked in partnership with other mental health Trusts / primary care services / voluntary sector
- oExperience of tendering new services
SKILLS, KNOWLEDGE, ABILITIES
Essential
- oWorking knowledge and understanding of present health policy in relation to services provided by the Trust and expectations of stakeholders
- oUnderstanding of negotiation processes and ability to lead or contribute in contract negotiation
- oExcellent understanding of NHS Quality agenda and regulation
- oExcellent communication and negotiation skills
- oExcellent presentational skills
- oAbility to demonstrate knowledge and expertise in managing and performance
- oExcellent and proven negotiation/influencing skills
- oExcellent communicator
- oExcellent report writing skills
- oAbility to analyse and interpret complex information with ability to formulate required plans in response
- oEvidence of developing long term direction and of translating vision into practice
- oAbility to communicate complex information to diverse audiences
- oEvidence of anticipating problems, appraising risks, considering overall Implications and making effective and possibly difficult decisions.
ATTITUDES, APTITUDES and PERSONAL CHARACTERISTICS
Essential
- oTrack record and able to demonstrate political acumen
- oEntrepreneurial attitude
- oInnovative and strategic thinker
- oPolitically astute, able to prioritise and make things happen
- oEnergy, enthusiasm and resolve
- oDemonstrable commitment to involving/consulting service users/carers
- oDemonstrable ability to manage, and to promote diversity in day to day practice of self and others
- oAble to influence others, including service users and carers, in service planning and delivery
- oAble to work flexible hours
Other
Essential
- oMust be able to travel to all areas across all areas of the Trust
Person Specification
EDUCATION and QUALFICIAITONS
Essential
- oProfessional Qualification or Degree in management and leadership
- oEvidence of ongoing professional development, particularly in leadership
- oPost Graduate Degree in Leadership or equivalent years of experience
Desirable
- oA relevant professional qualification OR equivalent experience
PREVIOUS EXPERIENCE
Essential
- oSufficient recent senior management experience encompassing operational leadership and relevant post graduate degree.
- oSignificant experience of managing complex change including public consultation.
- oSubstantial budget management experience
- oSignificant experience of managing and motivating diverse and multi- professional teams, transforming cultures
- oExperience of representing services at a senior level and with other agencies
- oDemonstrable experience of effective partnership working with other organisations at a senior level
- oSignificant experience of service transformation, care pathways and new models of care
- oExperience of involving service users and carers in service redesign and improvement
Desirable
- oNegotiated contracts/ worked in partnership with other mental health Trusts / primary care services / voluntary sector
- oExperience of tendering new services
SKILLS, KNOWLEDGE, ABILITIES
Essential
- oWorking knowledge and understanding of present health policy in relation to services provided by the Trust and expectations of stakeholders
- oUnderstanding of negotiation processes and ability to lead or contribute in contract negotiation
- oExcellent understanding of NHS Quality agenda and regulation
- oExcellent communication and negotiation skills
- oExcellent presentational skills
- oAbility to demonstrate knowledge and expertise in managing and performance
- oExcellent and proven negotiation/influencing skills
- oExcellent communicator
- oExcellent report writing skills
- oAbility to analyse and interpret complex information with ability to formulate required plans in response
- oEvidence of developing long term direction and of translating vision into practice
- oAbility to communicate complex information to diverse audiences
- oEvidence of anticipating problems, appraising risks, considering overall Implications and making effective and possibly difficult decisions.
ATTITUDES, APTITUDES and PERSONAL CHARACTERISTICS
Essential
- oTrack record and able to demonstrate political acumen
- oEntrepreneurial attitude
- oInnovative and strategic thinker
- oPolitically astute, able to prioritise and make things happen
- oEnergy, enthusiasm and resolve
- oDemonstrable commitment to involving/consulting service users/carers
- oDemonstrable ability to manage, and to promote diversity in day to day practice of self and others
- oAble to influence others, including service users and carers, in service planning and delivery
- oAble to work flexible hours
Other
Essential
- oMust be able to travel to all areas across all areas of the Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
