Central and North West London NHS Foundation Trust

Digital Skills Lead

This job is now closed

Job summary

Digital Skills Administrator

Administration of the Teams course scheduling on LDZ
Familiarisation of multi-media applications
Management of calendar's and diarys/establishment of training schedules
Co-ordination of training events\workshops
Drafting emails and communications to key stakeholders
Dealing with queries relating to training courses
Distributing course information and joining instructions
Booking meeting rooms and meeting resources
Supporting the team in maximising the effectiveness of training courses
Supporting the team in developing digital content
Supporting the team in developing training resources
Producing reports relating to attendance
Keeping uptodate records of adhoc training courses

Main duties of the job

To provide a comprehensive secretarial administrative support service to the Digital Skills Team
To ensure that telephone calls, correspondence and direct contacts with callers are dealt with in an appropriate and professional manner, using judgement and discretion where necessary
To maintain daily communication with all members of the DS Team
To maintain good working partnerships with existing stakeholders
To maintain an up-to-date record on Teams of meetings and the Team Action Log
To maintain SuperUser Teams accounts on Teams to ensure an up-to-date record
To manage communications with course delegates and managers across the Trust
To support the Team in the development of Training Needs Analysis
To organize and take part in Digital Skills Team meetings and Awaydays and to be an integral part of the team within the department
To be able to prepare documents using Microsoft Office Software (emails,reports,etc) for approval as directed, ensuring that all policies and procedures are adhered to
To collate feedback forms and develop reports based on feedback scores/comments
To be fully conversant with computer packages, promoting good presentations, including Word documents and spreadsheets
To maintain the DS Trustnet page keeping it current and relevant
To prioritise own workload according to service needs and manage conflicting priorities

About us

You will be working within a small and very busy team, The team work with and provide support to staff across the trust. We value the importance of good customer service.

We are looking for an individual who is caring and thoughtful. Who has a strong work ethic and believes in the importance of getting a job well done.

You need to be a team player with a keen interest in ICT and the impact ICT has on the way we work and communicate.

You need to be kind and thoughful and care about your colleagues and the staff we come into contact with. You need to be flexible and committed.

Date posted

14 May 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£42,471 to £50,364 a year Per annum inc. Inner HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

333-C-HQ-0681

Job locations

Trust HQ

Hatherway House

London

W9 2BA

Job description

Job responsibilities

Main Responsibilities

To participate in local induction of new employees to the
To take an active interest in the Teams development of digital content and a blended learning approach
To participate in the Trust's supervision and appraisal
To undertake any necessary training that is required to fulfil the objectives of the post and enhance personal knowledge and
To gain knowledge of key aspects of the Clinical System as it relates to staff booking and course content
To participate in the SystmOne SuperUser meetings and the use of Teams
Familiarsation of the use of Teams as the main teaching tool and document storage area
To support the organisation's ways of working, model its values and champion CNWL way of working "More Time for Care"
To participate in appraisals and personal reviews and work to achieve agreed set objectives
To participate in appropriate training and development activities
To participate in team, professional and personal development activities and promote commitment to continuous development and improvement
To ensure the health, safety and wellbeing of all staff within the directorate
To ensure compliance with all confidentiality and governance requirements within the department
To adhere to professional codes of conduct at all times
To be a central resource as it relates to new staff navigating their onboarding processes and proceedures.
Competent in the Trusts Learning Management System LDZ
Competent on SystmOne

Job description

Job responsibilities

Main Responsibilities

To participate in local induction of new employees to the
To take an active interest in the Teams development of digital content and a blended learning approach
To participate in the Trust's supervision and appraisal
To undertake any necessary training that is required to fulfil the objectives of the post and enhance personal knowledge and
To gain knowledge of key aspects of the Clinical System as it relates to staff booking and course content
To participate in the SystmOne SuperUser meetings and the use of Teams
Familiarsation of the use of Teams as the main teaching tool and document storage area
To support the organisation's ways of working, model its values and champion CNWL way of working "More Time for Care"
To participate in appraisals and personal reviews and work to achieve agreed set objectives
To participate in appropriate training and development activities
To participate in team, professional and personal development activities and promote commitment to continuous development and improvement
To ensure the health, safety and wellbeing of all staff within the directorate
To ensure compliance with all confidentiality and governance requirements within the department
To adhere to professional codes of conduct at all times
To be a central resource as it relates to new staff navigating their onboarding processes and proceedures.
Competent in the Trusts Learning Management System LDZ
Competent on SystmOne

Person Specification

Experience

Essential

Extensive experience of delivering

Education

Essential

Educated to degree level or equivalent

Desirable

Professional training qualification

Person Specification

Experience

Essential

Extensive experience of delivering

Education

Essential

Educated to degree level or equivalent

Desirable

Professional training qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Trust HQ

Hatherway House

London

W9 2BA

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Trust HQ

Hatherway House

London

W9 2BA

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)