Job summary
This post is a really unique and exciting opportunity for someone passionate about improving the care and experiences of young adults aged 16 to 25 years across five boroughs in North West London. The post holder should have excellent knowledge of mental health services, experience of service transformation / redesign, co-production and operational knowledge of mental health services.
The model builds on the requirements from the NHS Long Term Plan and looks to provide a high quality, safe and effective model which istailored for the 16-25 age range, looking to reduce gaps in service provision, address unmet needs for this age group and ensure smoothtransitions for children and young people into adult services. This unique opportunity provides the post holder with a chance to further develop anationally leading model which provides excellent demonstrable outcomes to the 16-25 population.
This is a key senior leadership role and will work with clinical and operational leads from CAMHS and Adult Mental Health services and other key stakeholders including patients and commissioners to co-design and codevelop this model. Due to the transformation and operational aspects ofthe role it will have a dual reporting responsibility to two divisions covering adults and CAMHS - namely Goodall and Jameson divisions' AssociateDirectors for Partnerships, Integration, Strategy & Transformation.
Main duties of the job
The post holder will lead on further developing and supporting our mental health model of care for 16 to 25 year olds ("young adults") across five boroughs in North West London, and provide overall operational and leadership expertise Trustwide. Our looks to provide a high quality, safe and effective model tailored for the 16-25 age range, looking to reduce gaps in service provision, address unmet needs for this age group and ensure smooth transitions for children and young people into adult services.
This is a key senior leadership role and takes overall responsibility for our 16-25 model. It works autonomously whilst pulling in support from across the divisions on different workstreams. The postholder will work with senior clinical and operational leads from CAMHS and Adult Mental Health services and other key stakeholders including patients and commissioners to design and develop. Due to the transformation and operational aspects of the role it will have a dual reporting responsibility to two divisions covering adults and CAMHS with accountability to the Divisional Managing Directors
The role will provide senior leadership on the transformational required to further develop the model, but also have a background in operational management in order to ensure effective delivery. The post holder will be key in driving forward the development of the service and supporting Divisional Directors and Borough/ Service Directors to bring about transformational change.
About us
Our Vision
Wellbeing for life: We work in partnership with all who use our services to improve health and wellbeing. Together we look at ways of improving an individual's quality of life, through high quality healthcare and personal support.
Our Values
- Compassion: Our staff will be led by compassion and embody the values of care outlined in our Staff Charter.
- Respect: We will respect and value the diversity of our patients, service users and staff, to create a respectful and inclusive environment, which recognises the uniqueness of each individual.
- Empowerment: We will involve, inform and empower our patients, service users, carers and their families to take an active role in the management of their illness and adopt recovery principles. We will ensure our staff receive appropriate direction and support, to enable them to develop and grow.
- Partnership: We will work closely with our many partners to ensure that our combined efforts are focused on achieving the best possible outcomes for the people we serve.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Job description
Job responsibilities
Strategic Model of Care Development
- Lead on our 16-25 model of care including development of any proposals / models including business case development and formal sign of
- Lead the end to end process to further development the service:
- assessing existing operational models elsewhere in the country
- co-production of service/ clinical models
- establishing partnership arrangements as required
- developing and coordinating financial agreement and internal / external sign off
- Work closely with Adult Mental Health and CAMHS to jointly ensure a high quality and robust clinical and operational model
- Lead a virtual project team to oversee and drive developing and improving the model
- Manage reporting structures to ensure Executive and Divisional Board oversight
- Operational Development
- Lead strong and effective management and leadership teams within the 16-25 model of care
- Oversee our innovative model of care delivery
- Management, supervision and support of operational, managerial and clinical structures in new service line
- Lead on staffing the service model
- Ensure robust clinical governance processes for the model and ensure it is given the highest profile within the sphere of responsibility
- Benchmark national and international best practice to further develop the model
- Promote and identify the needs of the 16-25 population
Service Improvement, Service Redesign and Transformation
- Working with the senior management, lead transformation priorities ensuring clear alignment to transformational direction in CAMHS and adult mental health services
- Work across the Divisions to lead and drive the delivery of broad range of transformation priorities that are linked closely to commissioning intentions and/or organisational objectives
- Oversee systems and process to ensure the robust management and delivery of priorities
- Oversee reporting arrangements to ensure that the Executive and Divisional Boards has oversight of progress and the escalation and mitigation of risks and issues
- Lead, direct and support the virtual project team and wider clinical/ operation staff in the delivery of the new service
- Manage external consultant support that may be needed for specific projects
- Ensure the service is established in line with financial restraints
- Lead on a complex change management programme, working across service areas with clinical teams and managers to improve delivery of services and outcomes for service users.
- Ensure that changes to ways of working are undertaken with identified stakeholders including commissioners, within the context of the health economy
- Contribute to the development of a culture of service improvement
- Project and Programme Management
- Lead and oversee the delivery of the service line to achieve beneficial change in line with the strategic objectives of the Trust, aligned to the overall delivery of Long Term Plan objectives for mental health across the divisions and the trust
- Across the Divisions, ensure the planning and implementation of the project in line with agreed project management processes and standards, within the defined quality, time and cost constraints across a wide area of clinical and non-clinical services
- Ensure high level monitoring and reporting of all aspects of the project across the Divisions
- Line manage, set objectives and appraisals for any staff within the project team
- Provide supervision and developmental inputs into staff in the project team
- Lead on the workforce design and specific responsibility for devising the required workforce establishment and skill mix. This may require the development and delivery of workforce and educational plans
- Ensure there is required developmental / educational materials for the service and deliver these as required
- Budgetary and Financial Roles and Responsibilities
- To ensure own budgets are controlled and managed in accordance with Trust policy.
- Support the development of proposals to NHS England and NHS Improvement and/or North West London Health and Care Partnerships to access transformational funding to support the delivery of the model of care
- Managerial Responsibility
- To provide leadership to a team of Transformational Project Managers within the divisions and provide effective supervision and performance management that is positive and enabling to all staff
- To manage staff to ensure project deliverables are achieved to agreed time, quality and budget.
- To manage external support that may be required for specific projects
- To be able to work in a leadership role and make decisions to meet tight and often changing timescales
Job description
Job responsibilities
Strategic Model of Care Development
- Lead on our 16-25 model of care including development of any proposals / models including business case development and formal sign of
- Lead the end to end process to further development the service:
- assessing existing operational models elsewhere in the country
- co-production of service/ clinical models
- establishing partnership arrangements as required
- developing and coordinating financial agreement and internal / external sign off
- Work closely with Adult Mental Health and CAMHS to jointly ensure a high quality and robust clinical and operational model
- Lead a virtual project team to oversee and drive developing and improving the model
- Manage reporting structures to ensure Executive and Divisional Board oversight
- Operational Development
- Lead strong and effective management and leadership teams within the 16-25 model of care
- Oversee our innovative model of care delivery
- Management, supervision and support of operational, managerial and clinical structures in new service line
- Lead on staffing the service model
- Ensure robust clinical governance processes for the model and ensure it is given the highest profile within the sphere of responsibility
- Benchmark national and international best practice to further develop the model
- Promote and identify the needs of the 16-25 population
Service Improvement, Service Redesign and Transformation
- Working with the senior management, lead transformation priorities ensuring clear alignment to transformational direction in CAMHS and adult mental health services
- Work across the Divisions to lead and drive the delivery of broad range of transformation priorities that are linked closely to commissioning intentions and/or organisational objectives
- Oversee systems and process to ensure the robust management and delivery of priorities
- Oversee reporting arrangements to ensure that the Executive and Divisional Boards has oversight of progress and the escalation and mitigation of risks and issues
- Lead, direct and support the virtual project team and wider clinical/ operation staff in the delivery of the new service
- Manage external consultant support that may be needed for specific projects
- Ensure the service is established in line with financial restraints
- Lead on a complex change management programme, working across service areas with clinical teams and managers to improve delivery of services and outcomes for service users.
- Ensure that changes to ways of working are undertaken with identified stakeholders including commissioners, within the context of the health economy
- Contribute to the development of a culture of service improvement
- Project and Programme Management
- Lead and oversee the delivery of the service line to achieve beneficial change in line with the strategic objectives of the Trust, aligned to the overall delivery of Long Term Plan objectives for mental health across the divisions and the trust
- Across the Divisions, ensure the planning and implementation of the project in line with agreed project management processes and standards, within the defined quality, time and cost constraints across a wide area of clinical and non-clinical services
- Ensure high level monitoring and reporting of all aspects of the project across the Divisions
- Line manage, set objectives and appraisals for any staff within the project team
- Provide supervision and developmental inputs into staff in the project team
- Lead on the workforce design and specific responsibility for devising the required workforce establishment and skill mix. This may require the development and delivery of workforce and educational plans
- Ensure there is required developmental / educational materials for the service and deliver these as required
- Budgetary and Financial Roles and Responsibilities
- To ensure own budgets are controlled and managed in accordance with Trust policy.
- Support the development of proposals to NHS England and NHS Improvement and/or North West London Health and Care Partnerships to access transformational funding to support the delivery of the model of care
- Managerial Responsibility
- To provide leadership to a team of Transformational Project Managers within the divisions and provide effective supervision and performance management that is positive and enabling to all staff
- To manage staff to ensure project deliverables are achieved to agreed time, quality and budget.
- To manage external support that may be required for specific projects
- To be able to work in a leadership role and make decisions to meet tight and often changing timescales
Person Specification
Qualifications & Experience
Essential
- Degree or equivalent relevant experience
- Masters or Post Graduate degree in management or equivalent years of demonstrable experience in a relevant programme management role
- Programme Management Experience or qualification
Experience
Essential
- Relevant experience of working a senior management role within a business and/or project environment or substantial experience if no masters or equivalent.
- Relevant NHS experience or similar environment at a Senior level.
- Experience of a leadership role managing and motivating a team
- Experience of change management
- Experience of working with stakeholders and in partnerships at a senior level
Knowledge
Essential
- Knowledge of programme and project management
- Knowledge of business case development
- Previously responsibility for a budget, involved in budget setting and have a working knowledge of financial processes.
Desirable
- Knowledge and understanding of clinical services
Key Skills/Abilities
Essential
- Ability to mentor, team build and prioritise
Personal disposition
Essential
- Ability to travel across the geographical area served by CNWL
Person Specification
Qualifications & Experience
Essential
- Degree or equivalent relevant experience
- Masters or Post Graduate degree in management or equivalent years of demonstrable experience in a relevant programme management role
- Programme Management Experience or qualification
Experience
Essential
- Relevant experience of working a senior management role within a business and/or project environment or substantial experience if no masters or equivalent.
- Relevant NHS experience or similar environment at a Senior level.
- Experience of a leadership role managing and motivating a team
- Experience of change management
- Experience of working with stakeholders and in partnerships at a senior level
Knowledge
Essential
- Knowledge of programme and project management
- Knowledge of business case development
- Previously responsibility for a budget, involved in budget setting and have a working knowledge of financial processes.
Desirable
- Knowledge and understanding of clinical services
Key Skills/Abilities
Essential
- Ability to mentor, team build and prioritise
Personal disposition
Essential
- Ability to travel across the geographical area served by CNWL
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
