Job summary
Do you have personal lived experience of accessing adult mental health services?
Are you a skilled lived experience worker, perhaps as a Senior Peer Support Worker or in another advanced lived experience role?
An opportunity has arisen for a highly skilled individual to join Central and North West London NHS Foundation Trust (CNWL) as the Lead Advanced Lived Experience Practitioner across our Milton Keynes mental health service sites.
As a member of the Central Lived Experience Team and Milton Keynes Senior Management Team, the Lead Advanced Lived Experience Practitioner will support the development and ongoing delivery of peer support and lived experience practice in Milton Keynes. As a member of the Milton Keynes Senior Management Team (SMT), they will contribute to the strategic planning and evaluation of services across mental health services in Milton Keynes.
The role will be based in Queensway in Milton Keynes, but will work across all Milton Keynes mental health service sites, as well as spending Thursdays with the Central Lived Experience Team (online/in person as agreed on appointment).
Please note that onlycandidates who have worked aspeerworkers or trainers (or very similar lived experience-specific roles) and therefore have their own lived experience of mental health services can be considered for this role.Please make clear reference to your lived and professional peer experience in your online application in order to be considered for shortlisting.
Main duties of the job
Working as a member of the Central Lived Experience Team and Milton Keynes Senior Management Team, the Lead Advanced Lived Experience Practitioner will support the development and ongoing delivery of peer support and lived experience practice in Milton Keynes. As a member of the Milton Keynes Senior Management Team (SMT), they will contribute to the strategic planning and evaluation of services across mental health services in Milton Keynes.
This role will include close working, liaison with, and line management/supervision of staff within our community and inpatient adult mental health services.
Across these services, the post holder will work to ensure Peer Support Worker (PSW), Senior PSW and Lived Experience Practitioner roles are created and undertaken in line with our trust wide policies and practices, ensuring that PSWs and Senior PSWs are suitably supported with their work and that the Recovery agenda is maintained across sites.
For a detailed list of duties of the role, including organisational strategic, leadership, specialist and general responsibilities, please see the job description and person specification.
About us
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Central and North West London NHS Trust is committed to providing safe, effective services and providing those who use the services; and those who support them, with a positive experience.
Our Trust Values are:
COMPASSION: contribution to a caring and kind environment and recognition that what you do and say can help to improve the lives of others.
RESPECT: acknowledge, respect and value diversity of each individual, recognition of uniqueness.
EMPOWERMENT: commitment to providing information, resources and support to help others make their own decisions and meet their own needs. The Trust endeavours to support all staff to enable them to develop and grow.
PARTNERSHIP: work closely with others and behave in a way that demonstrates understanding that commissioners and users of our services are the people who generate and fund our work.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Job description
Job responsibilities
Please note:
This role will work across Milton Keynes mental health sites. The post holder will need to be able to travel to different sites as required.
Job description
Job responsibilities
Please note:
This role will work across Milton Keynes mental health sites. The post holder will need to be able to travel to different sites as required.
Person Specification
Education and Qualifications
Essential
- Completion of Peer Support Training
- Ability to demonstrate equivalent skills in research, writing or analysis to that of a post-graduate
- Evidence of continuing professional development
- Experience of recovery-focused and peer support related training activities
Desirable
- Mentorship Training
- Supervision Training
- Leadership Training
Previous Experience (Paid/unpaid, relevant to job)
Essential
- Lived experience of recovery from mental and emotional distress and experience of using secondary mental health services
- Experience as a peer worker/ of professionally using one's lived experience of accessing healthcare and the criminal justice systems
- Experience in using electronic patient records systems such as RiO, SystemOne or care notes
- Experience of teaching and training or facilitating groupwork
- Experience of relationship building and partnership working
- Experience of public speaking
- Liaising and working with colleagues from other disciplines
- Experience in participating in audit/evaluation/research projects
- Experience of working across organisational boundaries and with a wide range of professional groups at a senior level
- Experience of successfully managing programmes of work/projects
- Experience of analysing organisational or team issues and developing and implementing resultant change strategies
- Experience of recruitment and workforce planning
- Experience of delivering training and presentations
- Experience of and commitment to co-production
- Experience of facilitating supervision, appraisal and personal development (individual and group)
Desirable
- Experience of involvement in service design, development or improvement processes in forensic contexts
- Teaching experience
- Experience in managing complex HR issues with staff e.g. the management of performance / long term sickness
- Experience of policy development
- Experience of coaching
Skills, Knowledge and Abilities
Essential
- Ability to demonstrate first person experiential knowledge of recovery at an expert level
- Ability to demonstrate knowledge of the concept of personal recovery as it may apply to others
- Awareness of the service user/survivor movement and the history of Intentional Peer Support
- Understanding of the issues and concerns of mental health service users
- Knowledge and commitment to service users' rights, involvement and service user led initiatives
- Understanding and practical knowledge of a variety of recovery and socially inclusive approaches
- Knowledge of Trauma Informed Practice
- Demonstrable skills in effective leadership
- Ability to take part in activities for improving quality
- Ability to manage own workload, prioritise and seek creative solutions to problems and obstacles
- Understanding of the importance of equality and diversity.
- Excellent communication skills (verbal and written)
- Excellent interpersonal skills
- Excellent presentation skills
- Ability to treat service users with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person
- Ability to provide leadership and supervision to the team
- Ability to deal with pressure, prioritisation and delegation and meeting deadlines
- Ability to work in accordance with Trust Policies and Procedures
- Good IT skills
- Ability to work autonomously, on own initiative and under pressure to meet deadlines and competing priorities; & to make and action decisions independently within agreed time frames
- Ability to prioritise workload, delegate effectively and to support junior staff to do so
- Ability to regularly identify and undertake appropriate learning and development opportunities as part of ongoing CPD
- Ability to identify and effectively manage performance of self and others
- Ability to reflect and critically appraise own performance
- Ability to chair/facilitate a meeting
- Ability to develop positive working relationships with a wide range of stakeholders during times of organisational change
- bility to recognise and articulate own values and principles, understanding how these may different from those of others
Desirable
- Awareness of community resources and service user groups
- Working knowledge of current legislation which underpins Health and Social Care and a working knowledge of the Equalities Act 2010, Human Rights Act and Criminal Justice and Courts Act
Other
Essential
- Ability to travel across the Trust by public transport
- Full UK driving licence and access to a vehicle
Person Specification
Education and Qualifications
Essential
- Completion of Peer Support Training
- Ability to demonstrate equivalent skills in research, writing or analysis to that of a post-graduate
- Evidence of continuing professional development
- Experience of recovery-focused and peer support related training activities
Desirable
- Mentorship Training
- Supervision Training
- Leadership Training
Previous Experience (Paid/unpaid, relevant to job)
Essential
- Lived experience of recovery from mental and emotional distress and experience of using secondary mental health services
- Experience as a peer worker/ of professionally using one's lived experience of accessing healthcare and the criminal justice systems
- Experience in using electronic patient records systems such as RiO, SystemOne or care notes
- Experience of teaching and training or facilitating groupwork
- Experience of relationship building and partnership working
- Experience of public speaking
- Liaising and working with colleagues from other disciplines
- Experience in participating in audit/evaluation/research projects
- Experience of working across organisational boundaries and with a wide range of professional groups at a senior level
- Experience of successfully managing programmes of work/projects
- Experience of analysing organisational or team issues and developing and implementing resultant change strategies
- Experience of recruitment and workforce planning
- Experience of delivering training and presentations
- Experience of and commitment to co-production
- Experience of facilitating supervision, appraisal and personal development (individual and group)
Desirable
- Experience of involvement in service design, development or improvement processes in forensic contexts
- Teaching experience
- Experience in managing complex HR issues with staff e.g. the management of performance / long term sickness
- Experience of policy development
- Experience of coaching
Skills, Knowledge and Abilities
Essential
- Ability to demonstrate first person experiential knowledge of recovery at an expert level
- Ability to demonstrate knowledge of the concept of personal recovery as it may apply to others
- Awareness of the service user/survivor movement and the history of Intentional Peer Support
- Understanding of the issues and concerns of mental health service users
- Knowledge and commitment to service users' rights, involvement and service user led initiatives
- Understanding and practical knowledge of a variety of recovery and socially inclusive approaches
- Knowledge of Trauma Informed Practice
- Demonstrable skills in effective leadership
- Ability to take part in activities for improving quality
- Ability to manage own workload, prioritise and seek creative solutions to problems and obstacles
- Understanding of the importance of equality and diversity.
- Excellent communication skills (verbal and written)
- Excellent interpersonal skills
- Excellent presentation skills
- Ability to treat service users with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person
- Ability to provide leadership and supervision to the team
- Ability to deal with pressure, prioritisation and delegation and meeting deadlines
- Ability to work in accordance with Trust Policies and Procedures
- Good IT skills
- Ability to work autonomously, on own initiative and under pressure to meet deadlines and competing priorities; & to make and action decisions independently within agreed time frames
- Ability to prioritise workload, delegate effectively and to support junior staff to do so
- Ability to regularly identify and undertake appropriate learning and development opportunities as part of ongoing CPD
- Ability to identify and effectively manage performance of self and others
- Ability to reflect and critically appraise own performance
- Ability to chair/facilitate a meeting
- Ability to develop positive working relationships with a wide range of stakeholders during times of organisational change
- bility to recognise and articulate own values and principles, understanding how these may different from those of others
Desirable
- Awareness of community resources and service user groups
- Working knowledge of current legislation which underpins Health and Social Care and a working knowledge of the Equalities Act 2010, Human Rights Act and Criminal Justice and Courts Act
Other
Essential
- Ability to travel across the Trust by public transport
- Full UK driving licence and access to a vehicle
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
