Job summary
This is an exciting opportunity to be part an established Discharge Team providing a link between Acute and Community Mental Health Services across Health and Social Care.
We are looking for someone who has great communication skills and the confidence to negotiate outcomes for our patients to facilitate timely and safe discharges.
You will be proactive and a good problem solver with the patient at the heart of what you do.
If you are organised, able to prioritise your workload with the ability to work in a busy team while learning a new role, this may be the opportunity for you.
This role is paramount in supporting patient flow throughout CNWL and provides the opportunity to work with the MDT and our service partners in best practice.
The role requires a good understanding of adult social care services, including housing and benefits. This will support planning for patients discharge from point of admission, working alongside our supportive MDT team who all take an active role in the discharge process and patient flow within CNWL London Boroughs.
You will be a key resource to the MDT supporting patients and their families with decisions around discharge, completing appropriate onward referrals to ensure their care needs will be met safely as well as supporting ward staff with the preparation for discharge..
We welcome applications from nurses, occupational therapists and social workers.
Main duties of the job
- To identify critical delays in the treatment and care processes. To be proactive in generating solutions that will reduce these delay processes
- To collaborate in recording clinically ready for discharge (CRFD) patients within the inpatient setting and ensure targets are monitored and reported to health and social care for validation of delays.
- To facilitate and ensure a recovery focused discharge.
- To seek to prevent or delay re-admission methods through practical support or sign posting to appropriate services.
- To liaise with social services, community teams, mental health services and GPs to ensure smooth and coordinated pathway home/interim/intermediate care.
- To liaise with voluntary and statutory organisations to provide practical solutions to enable effective discharge for example; key collection, collecting clothes, clearances etc.
- Alert the discharge lead of any concerns or identified safety and security issues in a timely manner.
- To audit the effectiveness of discharge planning within acute services by maintaining accurate IT records to enable collection and the analysis of data.
- To identify patients suitable for rehabilitation or for step down as required with the multidisciplinary teams.
- To meet KPIs around discharge in line with the Discharge Policy.
- To represent the HTT in ward rounds, white board reviews and participate in facilitating early discharge
- To be flexible in your approach and if required work evenings or weekends, which can be taken back as TOIL.
About us
There's a place for you at CNWL.We're passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Patients are at the heart of everything we do.Providingtop quality caredepends on our ability to employ the best people.We're always looking torecruit outstanding peoplewho will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we're hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career.With adiverse culture and equally diverserange of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more - whatever stage of your career you're at, there's always a place for you at CNWL.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Job description
Job responsibilities
The post holder will be part of Harrow Discharge team and will work within Harrow Home Treatment Team and Acute Inpatient Services to facilitate timely, effective and appropriate discharge of patients from the acute setting to the community, liaising with hospital, community, social care and health service colleagues in order to promote a recovery focused discharge/transfer.
The post holder will also play a key role in the development of an innovative service providing excellent discharge practices within the ward environment. The post holder will ensure best practice in planning safe and timely patient discharges in order to achieve best outcomes for patients as well as to optimise hospital bed utilisation and reduce length of stay.
The post holder will be expected to become expert in the housing issues, supported accommodation and placement options within the local area, and be able to offer advice to staff on the process required to access them. They will develop close liaison with housing, services in Harrow and as well as adult social care colleagues to reduce barriers to discharge. They be proactive on managing patient in managing patients clinically ready for discharge and creative in exploring options to facilitate discharge.
In conjunction with the discharge lead and CAS discharge team, the post holder will also assist the MDT giving support and advice and acting as a resource for all aspects of complex discharge planning.
The post holder, in line with a recovery focused framework will develop close and effective partnership working with colleagues in statutory health and social services, as well as voluntary sector providers.
The post holder will effectively liaise with community health and social care teams to facilitate the timely completion and submission of the written process required by NHS and Social care panels.
Job description
Job responsibilities
The post holder will be part of Harrow Discharge team and will work within Harrow Home Treatment Team and Acute Inpatient Services to facilitate timely, effective and appropriate discharge of patients from the acute setting to the community, liaising with hospital, community, social care and health service colleagues in order to promote a recovery focused discharge/transfer.
The post holder will also play a key role in the development of an innovative service providing excellent discharge practices within the ward environment. The post holder will ensure best practice in planning safe and timely patient discharges in order to achieve best outcomes for patients as well as to optimise hospital bed utilisation and reduce length of stay.
The post holder will be expected to become expert in the housing issues, supported accommodation and placement options within the local area, and be able to offer advice to staff on the process required to access them. They will develop close liaison with housing, services in Harrow and as well as adult social care colleagues to reduce barriers to discharge. They be proactive on managing patient in managing patients clinically ready for discharge and creative in exploring options to facilitate discharge.
In conjunction with the discharge lead and CAS discharge team, the post holder will also assist the MDT giving support and advice and acting as a resource for all aspects of complex discharge planning.
The post holder, in line with a recovery focused framework will develop close and effective partnership working with colleagues in statutory health and social services, as well as voluntary sector providers.
The post holder will effectively liaise with community health and social care teams to facilitate the timely completion and submission of the written process required by NHS and Social care panels.
Person Specification
Qualifications
Essential
- Degree/Diploma in Nursing, Occupational Therapy, Social work
- NMC/HCPC registered.
Desirable
- Post graduate training specific to clinical specialty
- Practice Placement Educator's Course
PREVIOUS EXPERIENCE
Essential
- Experience in mental health.
- Experience of working in a multi-disciplinary team.
- Experience of working in a multi-cultural environment
Desirable
- Post qualification experience in secondary mental health services.
- Experience of working with service users with drugs and alcohol problems.
SKILLS, KNOWLEDGE, ABILITIES
Essential
- Good communication skills i.e. written, verbal, listening and proficient use of up to date systems of communication i.e. IT systems, e-mail, fax, telephone etc
- Skills in producing timely, accurate and informative reports and notes.
- Individual and group work assessment and intervention skills.
- Skills to effectively manage self, to prioritise and to delegate tasks appropriately
- Knowledge of personal recovery principles and their application to service delivery
- Clear concept of Occupational Therapy and models of practice.
- Ability to prioritise workload and use initiative.
- Able to work creatively to engage patients.
- Ability to self reflect and actively participate in Supervision and appraisal.
- Ability to manage conflict constructively
- Regularly identify and undertake appropriate learning opportunities as part of ongoing CPD including the Practice Placement Educator's course
- Ability to adopt a culturally sensitive approach that considers the needs of the whole person
- Ability to work in a team setting i.e. collaborating/facilitating/ directing and understanding diversity
- Ability to determine the impact of mental and physical conditions on service user's functional ability and undertake assessment/ make recommendations with regards to the provision of equipment/aids and adaptations.
- Good understanding of the application of risk assessment and risk management strategies which facilitates a service user's recovery.
Desirable
- Research and development at undergraduate level.
- Experience in completing the HONOS screening clustering too
PERSONAL CHARACTERISTICS
Essential
- High level of personal motivation
- Flexibility and creativity in approach
- Demonstrate self-awareness and an ability to use initiative
- Interpersonal skills which enable constructive relationships to be built
- Commitment to learning and development
- Commitment to treating service users with respect and dignity at all times
Person Specification
Qualifications
Essential
- Degree/Diploma in Nursing, Occupational Therapy, Social work
- NMC/HCPC registered.
Desirable
- Post graduate training specific to clinical specialty
- Practice Placement Educator's Course
PREVIOUS EXPERIENCE
Essential
- Experience in mental health.
- Experience of working in a multi-disciplinary team.
- Experience of working in a multi-cultural environment
Desirable
- Post qualification experience in secondary mental health services.
- Experience of working with service users with drugs and alcohol problems.
SKILLS, KNOWLEDGE, ABILITIES
Essential
- Good communication skills i.e. written, verbal, listening and proficient use of up to date systems of communication i.e. IT systems, e-mail, fax, telephone etc
- Skills in producing timely, accurate and informative reports and notes.
- Individual and group work assessment and intervention skills.
- Skills to effectively manage self, to prioritise and to delegate tasks appropriately
- Knowledge of personal recovery principles and their application to service delivery
- Clear concept of Occupational Therapy and models of practice.
- Ability to prioritise workload and use initiative.
- Able to work creatively to engage patients.
- Ability to self reflect and actively participate in Supervision and appraisal.
- Ability to manage conflict constructively
- Regularly identify and undertake appropriate learning opportunities as part of ongoing CPD including the Practice Placement Educator's course
- Ability to adopt a culturally sensitive approach that considers the needs of the whole person
- Ability to work in a team setting i.e. collaborating/facilitating/ directing and understanding diversity
- Ability to determine the impact of mental and physical conditions on service user's functional ability and undertake assessment/ make recommendations with regards to the provision of equipment/aids and adaptations.
- Good understanding of the application of risk assessment and risk management strategies which facilitates a service user's recovery.
Desirable
- Research and development at undergraduate level.
- Experience in completing the HONOS screening clustering too
PERSONAL CHARACTERISTICS
Essential
- High level of personal motivation
- Flexibility and creativity in approach
- Demonstrate self-awareness and an ability to use initiative
- Interpersonal skills which enable constructive relationships to be built
- Commitment to learning and development
- Commitment to treating service users with respect and dignity at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
