Job summary
An exciting opportunity has arisen within Central and North West London NHS Foundation Trust for a highly motivated and enthusiastic Band 7 Team Leader to join our Community Mental Health Services.
As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
This is a Band 7 Team Leader post which is open to the professions of Mental Health Nursing, Occupational therapy and Social Workers.
The role consists of leadership and supervision of the CMHT staff group, duty management, a small specialist clinical caseload, MDT meeting facilitation and support/ deputation to the CMHT Team Manager.
The post is for working 37.5 hours a week and the CMHT working hours are Monday to Friday 9am-5pm.
About us
The CMHT works with adults covering the Hillingdon borough and is based in Uxbridge. The base is close to major motorway networks and a short walk to the Metropolitan and Piccadilly Tube Lines.
The CMHT is a service user led service and works with adults that have mental health issues and require support with their physical health needs. Caseloads are a mixture of service users with severe and enduring mental health issues and acute mental health issues. The community services in Hillingdon are currently under transformation and therefore it is an exciting time to join the team when services are changing to be more responsive to the service users within the Borough.
The CMHT is a multidisciplinary team, comprising of mental health nurses, occupational therapists, psychiatrists, psychologists, social workers, employment specialists and peer support workers. The team is supported by a good administrative system and offers an excellent work environment. The team has good links with local statutory and non-statutory services. The team works closely with our colleagues at The Riverside Centre at Hillingdon Hospital.
- Regular individual supervision and reflective practice groups
- Training package to ensure continuous professional development
- Working within a dynamic team with visibility of the Senior Management Team
- Access to London Leadership Academy Coaching and Mentorship programmes
- Opportunities for flexible working and some remote working
Job description
Job responsibilities
- To provide day-to-day management support of the multi-disciplinary team in delivering community care to service users and their carers based on an intervention-based model of care
- To work closely with the Team Manager and other senior workers to develop the Community Mental Health Team
- To establish strong working relationship with the in-patient Service, Hillingdon HTT, Hillingdon Psychiatric Liaison Team and CNWL Single Point of Access.
- To attend any required meeting to update on CMHT actions and feedback to CMHT any further actions required.
- To monitor workload and ensure fair distribution according to the various team roles. To ensure adequate cover of patient care during absences.
- To have oversight of the health-related functions with the Community Mental Health Team
- To chair the morning zoning meetings as required
- To facilitate HTT transfers in a timely way
- To have oversight of zoning for patients and their plans
- To attend monthly interface meetings and contribute to improving local care pathways.
- To regularly undertake delegated managerial responsibilities and duties, and to deputise for the Team Manager in his/her absence or as required.
- To competently access and interpret the CMHTS data dashboard.
- To undertake complaints and serious incident investigations in accordance with the Trusts Policies.
- To offer regular structured supervision to staff within the team, as well as providing informal support and advice to them and to any other team members in the course of their work.
- To take an active role in keeping the CMHTS caseload fluid inclusive of Care Programming Approach, Lead professional Care
- To undertake regular caseload scrutiny for categories such as discharge, step down or step up care.
- To participate with the Team Manager in staff appraisals.
- To work in support of the Team Manager in ensuring that required documentation, activity reports and quality standards are maintained within the Teams.
- To ensure that Trust policies are implemented, including clinical policies, Health and Safety, Fire, Sickness, the reporting of Untoward Incidents and Accidents, and to ensure that the Team Manager is informed of any such incident or any complaint. To assist in the investigation of such matters, at the Service Managers request.
- To participate in the recruitment of junior staff.
- To participate fully in team meetings.
- To participate in the Team professional development activities.
- To provide a learning environment for staff, students and visitors
- To support the provision of high-quality placements for students from a variety of disciplines
- To maintain clear, accurate and up-to-date recording of client work.
- To work according to the principles of equal opportunities in all dealings with patients, staff, other professionals and the general public.
- To support the involvement of users and carers in discussions about their treatment and care as appropriate and help their voice to be heard.
- To undertake regular audit of client case notes to ensure high standards of delivery of care are achieved and maintained.
Job description
Job responsibilities
- To provide day-to-day management support of the multi-disciplinary team in delivering community care to service users and their carers based on an intervention-based model of care
- To work closely with the Team Manager and other senior workers to develop the Community Mental Health Team
- To establish strong working relationship with the in-patient Service, Hillingdon HTT, Hillingdon Psychiatric Liaison Team and CNWL Single Point of Access.
- To attend any required meeting to update on CMHT actions and feedback to CMHT any further actions required.
- To monitor workload and ensure fair distribution according to the various team roles. To ensure adequate cover of patient care during absences.
- To have oversight of the health-related functions with the Community Mental Health Team
- To chair the morning zoning meetings as required
- To facilitate HTT transfers in a timely way
- To have oversight of zoning for patients and their plans
- To attend monthly interface meetings and contribute to improving local care pathways.
- To regularly undertake delegated managerial responsibilities and duties, and to deputise for the Team Manager in his/her absence or as required.
- To competently access and interpret the CMHTS data dashboard.
- To undertake complaints and serious incident investigations in accordance with the Trusts Policies.
- To offer regular structured supervision to staff within the team, as well as providing informal support and advice to them and to any other team members in the course of their work.
- To take an active role in keeping the CMHTS caseload fluid inclusive of Care Programming Approach, Lead professional Care
- To undertake regular caseload scrutiny for categories such as discharge, step down or step up care.
- To participate with the Team Manager in staff appraisals.
- To work in support of the Team Manager in ensuring that required documentation, activity reports and quality standards are maintained within the Teams.
- To ensure that Trust policies are implemented, including clinical policies, Health and Safety, Fire, Sickness, the reporting of Untoward Incidents and Accidents, and to ensure that the Team Manager is informed of any such incident or any complaint. To assist in the investigation of such matters, at the Service Managers request.
- To participate in the recruitment of junior staff.
- To participate fully in team meetings.
- To participate in the Team professional development activities.
- To provide a learning environment for staff, students and visitors
- To support the provision of high-quality placements for students from a variety of disciplines
- To maintain clear, accurate and up-to-date recording of client work.
- To work according to the principles of equal opportunities in all dealings with patients, staff, other professionals and the general public.
- To support the involvement of users and carers in discussions about their treatment and care as appropriate and help their voice to be heard.
- To undertake regular audit of client case notes to ensure high standards of delivery of care are achieved and maintained.
Person Specification
Professional Qualification
Essential
Desirable
- Relevant post-basic training for all Disciplines
- Mentorship qualification relevant to professions Practice Educator Programme
- Management training (All)
Experience
Essential
- Significant years post qualifying experience at Band 6 level
- Working with people with severe and enduring mental health problems in the community
- Assessing health and social needs and formulating care-plans to reflect those needs.
- Practical experience of providing high quality care and exceeding expectations.
- Demonstrate an understanding of the Urgent Access Pathway (UAP) and threshold of Secondary Mental Health Services
- Experience of caseload management and throughput
- Experience of providing supervision
Desirable
- Management experience
- Budgetary management
- Mentoring
skills
Essential
- Ability to chair regular MDT meetings with strong leadership skills
- Highly proactive and responsive to day to day demands of working in a busy CMHT
- Able to build constructive relationships with warmth and empathy using good communication skills
- Experience of using a range of therapeutic skills & psychosocial interventions.
- Ability to succinctly formulation clinical intervention including signposting to other community services.
- Clear understanding & commitment to implement Equal Opportunities with care delivery & staff.
- Recognise own abilities and limitations and be willing to engage in & learn from reflective practice.
Knowledge
Essential
- Mental Health Act 1983
- Care Act 2014
- Mental Capacity Act 2015
- Ability to embrace and manage change effectively & sensitively within the team and the wider organisation
- Clear understanding of the CPA process.
- Knowledge of new developments in social care and allied health professions
- Current developments in mental health care.
- Experience of using a range of therapeutic skills & psychosocial interventions
- Highly skilled in IT applications i.e excel, word
- Proficient in utilising Tableau to monitor team/individual performance
Person Specification
Professional Qualification
Essential
Desirable
- Relevant post-basic training for all Disciplines
- Mentorship qualification relevant to professions Practice Educator Programme
- Management training (All)
Experience
Essential
- Significant years post qualifying experience at Band 6 level
- Working with people with severe and enduring mental health problems in the community
- Assessing health and social needs and formulating care-plans to reflect those needs.
- Practical experience of providing high quality care and exceeding expectations.
- Demonstrate an understanding of the Urgent Access Pathway (UAP) and threshold of Secondary Mental Health Services
- Experience of caseload management and throughput
- Experience of providing supervision
Desirable
- Management experience
- Budgetary management
- Mentoring
skills
Essential
- Ability to chair regular MDT meetings with strong leadership skills
- Highly proactive and responsive to day to day demands of working in a busy CMHT
- Able to build constructive relationships with warmth and empathy using good communication skills
- Experience of using a range of therapeutic skills & psychosocial interventions.
- Ability to succinctly formulation clinical intervention including signposting to other community services.
- Clear understanding & commitment to implement Equal Opportunities with care delivery & staff.
- Recognise own abilities and limitations and be willing to engage in & learn from reflective practice.
Knowledge
Essential
- Mental Health Act 1983
- Care Act 2014
- Mental Capacity Act 2015
- Ability to embrace and manage change effectively & sensitively within the team and the wider organisation
- Clear understanding of the CPA process.
- Knowledge of new developments in social care and allied health professions
- Current developments in mental health care.
- Experience of using a range of therapeutic skills & psychosocial interventions
- Highly skilled in IT applications i.e excel, word
- Proficient in utilising Tableau to monitor team/individual performance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
