Job summary
An exciting opportunity has arisen to work for Westminster South Community Mental Health Hub (CMHH).
The Westminster South Community Mental Health Hub, based in Vauxhall Bridge Road, is looking for a dedicated Band 4 Health Care Assistant who is looking to make a difference whilst working in an environment that promotes staff development and training opportunities. CNWL is passionate about developing its own staff, driving them to go on to become more established practitioners and this post is no different.
Flexible working- Our Hub operates Monday to Friday from 9.00 am to 5.00 pm however there are opportunities for this post to be tailored to suit you and your lifestyle needs with someflexible workingavailable in a team that is dynamic and transforming the way we offer support to people in Westminster with mental health challenges. If this sounds like something that could inspire you then we want to hear from you!
Main duties of the job
To be you and to do what you do best in the job you love!
The successful applicant will support a small caseload of patients, working in collaboration with the Clinical Leads/Senior Practitioners, allied health professionals, and to have close working relationships with the Inpatient Service and HTT.
Main duties of the job
Key Responsibilities
Band 4 Health Care Assistants contribute to the provision of safe and reliable services by:
- Working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England
- Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
- Escalating safety concerns and by doing so acting as effective advocates for those who use our services
- Being open and transparent
- Identifying areas where improvements in safety or quality can be made
- Working closely with the Multi-Disciplinary Team to improve services
- Maintaining accurate, legible, comprehensive records
- Maintaining compliance with their mandatory training requirements
- Using continuing professional development funds to consolidate, update or improve clinical skills
- Working in partnership with patients and their families and carers
- Acting as a role model for other health care assistants and registered staff in working closely with people using our services
- Participating in supervision and annual appraisals which will help you to reflect on your work, understand your objectives and monitor your progress towards achieving them.
About us
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings. Working for your organisation:
In return we can offer you the following;
- Flexible shift workingopportunities for a healthier work-life balance
- Commitment from the team todevelop youby offering coaching and in-house development sessions such as, Leadership programmes,non-medical prescribing, CBT-P training and much more
- Free access to our Staff and Wellbeing serviceto ensure that you are always looking after yourself
- Commitment tocareer mappingto ensure continuous professional development including opportunities within the Trust
- Shadowing opportunitiesincluding HTT, Psych Liaison and many more
- LocalReflective Practice forumsrun by one of the senior leads
- An opportunity to work with afriendly, dynamic, passionate and diverse teamwho are committed to looking after each other as well as their patients
- Excellentstaff benefits: our benefit packages are amongst the best in London and include: childcare vouchers, health and wellbeing services, season ticket loans, cycle to work scheme, blue light card, discounts at Nando's and Superdrug, mobile phone contracts and much more!
- Award-winning Staff Networks
- Hidden Gem & annualaward ceremonies
Job description
Job responsibilities
AS a Band 4 Health Care Assistant, you will work closely with people in the community, their families, friends and carers, and play an important contribution in how people experience our community services. Band 4 Health Care Assistants are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:
- Keeping the people who using our services as safe as possible by recognising the limits of the Health Care Assistant role and working closely with Community Psychiatric Nurses
- Contributing to the best possible clinical outcomes by using up-to-date skills and adhering to evidence-based policies and procedures when implementing care plans
- Ensuring the people using our services have a good experience by respecting, empowering and working in partnership with people when contributing to the implementation and evaluation of care plans
We believe that the best health care is delivered by multi-disciplinary teams working well together and in partnership with other teams and services to provide seamless care. Band 4 Health Care Assistants contribute to the team achieving its objectives by working closely with and drawing support from Community Psychiatric Nurses and other health, social care, and support professionals.
Central and North West London NHS Trust is committed to providing safe, effective services and providing patients and families with a positive experience.
Band 4 Health Care Assistants contribute to the provision of safe and reliable services by:
- Working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England (Skills for Health 2013)
- Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
- Escalating safety concerns and by doing so acting as effective advocates for those who use our services
- Being open and transparent
- Identifying areas where improvements in safety or quality can be made
- Working closely with others to improve services
- Maintaining accurate, legible, comprehensive records
- Maintaining compliance with their mandatory training requirements
Band 4 Health Care Assistants who have specific skills or are taking responsibility for the care delivered to a small number of service users will be working within specific protocols overseen by the multi-disciplinary team.
Job description
Job responsibilities
AS a Band 4 Health Care Assistant, you will work closely with people in the community, their families, friends and carers, and play an important contribution in how people experience our community services. Band 4 Health Care Assistants are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:
- Keeping the people who using our services as safe as possible by recognising the limits of the Health Care Assistant role and working closely with Community Psychiatric Nurses
- Contributing to the best possible clinical outcomes by using up-to-date skills and adhering to evidence-based policies and procedures when implementing care plans
- Ensuring the people using our services have a good experience by respecting, empowering and working in partnership with people when contributing to the implementation and evaluation of care plans
We believe that the best health care is delivered by multi-disciplinary teams working well together and in partnership with other teams and services to provide seamless care. Band 4 Health Care Assistants contribute to the team achieving its objectives by working closely with and drawing support from Community Psychiatric Nurses and other health, social care, and support professionals.
Central and North West London NHS Trust is committed to providing safe, effective services and providing patients and families with a positive experience.
Band 4 Health Care Assistants contribute to the provision of safe and reliable services by:
- Working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England (Skills for Health 2013)
- Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
- Escalating safety concerns and by doing so acting as effective advocates for those who use our services
- Being open and transparent
- Identifying areas where improvements in safety or quality can be made
- Working closely with others to improve services
- Maintaining accurate, legible, comprehensive records
- Maintaining compliance with their mandatory training requirements
Band 4 Health Care Assistants who have specific skills or are taking responsibility for the care delivered to a small number of service users will be working within specific protocols overseen by the multi-disciplinary team.
Person Specification
Education and Qualifications
Essential
- Numeracy and Literacy skills required to keep accurate records
- NVQ L3 or Foundation degree or equivalent
Previous Experience
Essential
- Previous experience as a Band 3 health care assistant
Desirable
- Experience with Dialog+ Care Plans
Skills and knowledge
Essential
- Speaking face to face but also by telephone, you will communicate with the multi-disciplinary team, update others in the team and use handover effectively
- Able to maintain accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies.
- Able to talk to people about sensitive issues in a supportive manner but also challenge others assertively where necessary.
- Able to maintain electronic patient records.
- Good working ability to use Microsoft Word and Excel.
- You are expected to adhere to the Code of Conduct for Health Care and Support Workers and Adult Social Care Workers in England
- Contribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan.
- Able to work on your own but follow the directions of care plans and registered staff
- Accept responsibility for decisions / actions and recognize the limits of your role.
- Obtain consent and understand how the Mental Capacity Act impacts on your work and the people you are working with.
Desirable
- Experience carrying an individual caseload
- Experience using SystmOne
Attitudes, aptitudes, personal characteristics
Essential
- Caring for the people who use our services, their families and carers, and other staff
- Respectful of others and genuinely treating them how you would want to be treated
- Able and willing to work with service users, family and carers, and other staff in a way which empowers and supports others and makes them feel better about themselves
- Able and willing to work in partnership with service users, their friends and family as well as other health care professionals
Person Specification
Education and Qualifications
Essential
- Numeracy and Literacy skills required to keep accurate records
- NVQ L3 or Foundation degree or equivalent
Previous Experience
Essential
- Previous experience as a Band 3 health care assistant
Desirable
- Experience with Dialog+ Care Plans
Skills and knowledge
Essential
- Speaking face to face but also by telephone, you will communicate with the multi-disciplinary team, update others in the team and use handover effectively
- Able to maintain accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies.
- Able to talk to people about sensitive issues in a supportive manner but also challenge others assertively where necessary.
- Able to maintain electronic patient records.
- Good working ability to use Microsoft Word and Excel.
- You are expected to adhere to the Code of Conduct for Health Care and Support Workers and Adult Social Care Workers in England
- Contribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan.
- Able to work on your own but follow the directions of care plans and registered staff
- Accept responsibility for decisions / actions and recognize the limits of your role.
- Obtain consent and understand how the Mental Capacity Act impacts on your work and the people you are working with.
Desirable
- Experience carrying an individual caseload
- Experience using SystmOne
Attitudes, aptitudes, personal characteristics
Essential
- Caring for the people who use our services, their families and carers, and other staff
- Respectful of others and genuinely treating them how you would want to be treated
- Able and willing to work with service users, family and carers, and other staff in a way which empowers and supports others and makes them feel better about themselves
- Able and willing to work in partnership with service users, their friends and family as well as other health care professionals
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Westminster South Community Mental Health Hub
190 Vauxhall Bridge Road
London
SW1V 1DX
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
