Central and North West London NHS Foundation Trust

Deputy Chief People Officer and Director of HR

Information:

This job is now closed

Job summary

You will be joining the Trust at an exciting time as we progress our work to improve the experience of our people. With a focus on creating a Safe, Compassionate, Accountable, Reflective and Fair work environment you will experience and lead the creation of creating a positive and productive working environment.

You will work across the Trust to ensure our People and OD services are flexible and responsive to the needs of our services and people. You will be responsible for the People teams covering Employee Relations, Recruitment, Temporary Staffing, E-Rostering, Payroll) and for delivery of key strategic themes within the Trust's People Strategy. Deputising for the Chief People Office, including attending senior meetings, you will work with stakeholders across the Northwest London system to develop both collective capability and the experience of people.

With experience working as a senior HR professional in a large, complex organisation, you will have proven ability in leading, transforming and delivering a range of People services, leading culture change and cross-organisational workforce programmes. With the ability to gain credibility with a range of stakeholders including trade unions, you will have the ability to interpret and advise on complex workforce and cultural issues.

This is an opportunity to play a pivotal role in taking forward our People agenda in one of the UK largest trusts and care systems.

Main duties of the job

To enable the delivery of 21st Century HR services, transforming and modernising the ways in which services are delivered through maximising the use of technology and automation, aligning and improving business processes and improving the use of data, so that our services have access to and are supported by high quality, effective and efficient HR functions.

To provide visible leadership and ensure joined up, standardised and robust systems & processes across the teams that improve effectiveness and efficiency ensuring the Trust has in place the workforce it needs to successfully deliver the services it provides.

Leading the day to day management and operation of a number of workforce teams across the areas of recruitment, workforce planning, temporary staffing, medical staffing, business partnering, workforce information, employment policies and terms and conditions.

To take a lead role in ensuring all regulatory, compliance and professional standards are in place for the Directorate ensuring it operates safely and in line with local and national agreements, agenda for change, legal boundaries and is compliment with CQC, regulatory and NHSE/I frameworks and duties. Acting as the Regulatory HR advisor to the executives and Trust Board as required.

Deputising for the Executive Director of People and OD requiring work at executive and board level internally and with the system.

About us

We are a large provider of Community, Mental Health and related specialist services across a wide geography in Northwest London and Milton Keynes and employ over 8,000 people. Rated as Good overall by the Care Quality Commission, we have some outstanding specialist services (Sexual Health and Learning Disabilities) and we are rated as Outstanding for Caring. As a Trust, Quality and Quality Improvement are embedded in our culture. We have a number of key aspirations: we would like to be rated as Outstanding for Safety; to be regarded as a key anchor institution in all the areas we offer services; to be an employer of choice for NHS staff; and to be regarded as operationally excellent.

Details

Date posted

08 August 2023

Pay scheme

Agenda for change

Band

Band 9

Salary

£107,637 to £122,695 a year pa inc

Contract

Permanent

Working pattern

Full-time

Reference number

333-C-HQ-1154

Job locations

CNWL Trust HQ

350 Euston Road

London

NW1 3AX


Job description

Job responsibilities

Areas of responsibility Technical

The post holder manages the performance of the Human Resources function, providing a business focused and high-quality HR service which facilitates the achievement of the Trusts strategic and operational goals.

The post holder will also work collaboratively with the Associate Directors to ensure the delivery of a fully rounded HR service.

Deputy Chief People Officer and HR Leadership

To deputise for the Chief People Officer across the full range of both workforce and corporate responsibilities, including attendance as required, at Trust Board and other corporate and system meetings.

To Lead the annual business and service planning process for the People Directorate in line with corporate and organisational objectives supporting the Chief People Officer.

As part of the People function senior team provide strong visible leadership that ensures the delivery of excellent people services, maintaining a presence with HR staff and services and a proactive working relationship with senior operational and clinical staff.

To support the Director of People and Organisational Development to develop, implement and maintain a People strategy and plan to deliver against the Trust strategy, and clinical direction national initiatives and employment legislation requirements.

To lead on evaluation and monitoring of the impact of strategies and plans and ensure their regular reporting of progress in a timely way.

To ensure that there are appropriate performance monitoring and reporting arrangements in place to measure the effectiveness and impact of the HR services across the Trust; and that timely and responsive action across the trust to address risk areas

To collaborate with other senior colleagues within the HR Directorate to identify and manage key workforce related risks that pose a potential challenge to the organisation; taking a lead role managing the Directors Risk Register

To build and maintain key strategic relationships internally and externally to manage business and enable effective co-production and joint problems solving

Line management and personal development of direct reports focused on objectives which deliver the highest standards of performance, coaching them in the delivery of their roles and supporting them to be the best they can be.

As a member of the People function senior leadership team ensure the department delivers against its budget, financial plans/CIP and efficiencies, contract management and ensure effective governance and risk management.

To actively contribute to the Trust strategic goals and priorities, including the business plan priorities by ensuring the workforce planning, workforce intelligence and governance frameworks are coordinated, effective and strategic.

Professional, Regulatory and Compliance

To ensure that the HR professionals across the directorate operate to the highest professional standards and have opportunities for career progression within their professional discipline

To be a strategic point of contact for staff side and ensure the smooth running of JNCC and LNC; and have a key operational role with JNCC and LNC.

Advise Trust Board, Executive members and the HR directorate on appropriate HR governance and compliance arrangements to demonstrate compliance with internal and external standards and ensure these are embedded across the organisation, for example NHS employers, NHSE/I and CQC.

To ensure terms and conditions of employment and national agreements are applied correctly and to negotiate local agreements when required

Responsible for the review, maintenance and implementation of employment policies, procedures and guidelines across the organisation, in partnership with staff side colleagues Ensuring that these reflect national and local imperatives, and current employment legislation, and are integral to the culture and strategic direction of the organisation.

To horizon scan and ensure the Trust is updated of all regulatory changes, providing briefing notes to the executive team as required.

To provide assurance to the workforce and renumeration committee and Trust Board on risk related to regulatory standards; supporting committees at the regulatory HR advisor.

To ensure workforce systems and processes are developed to ensure high standards of governance and are delivered and evidenced meeting NHSE/I and CQC standards.

Support leaders to negotiate and communicate effectively with trade unions when required and manage and facilitate the effective resolution of all employee relations issues across the Trust, including clinical and non-clinical investigations, discipline, dismissal, grievance, absence and capability issues, providing strategic and operation advice that balances the risk of litigation against service requirements.

The post holder will provide professional advice to the Executive Team on complex HR matters, be responsible for the development and delivery of professional HR advice and workforce services across CNWL, and serve areas such as the renumeration committee, NED recruitment and any other Trust wide HR functions.

To work with regional HR group to develop joint policy process and procedures as a system approach for HR delivery

Provide strategic advice on appropriate governance/ compliance arrangements to demonstrate compliance with internal and external standards and ensure these are embedded across the organisation for example NHS employers.

Workforce Planning, Resourcing and Recruitment

To matrix manage the right group of staff from across the Trust and leads the Trusts approach and implementation of workforce and strategic workforce planning, liaising with the executive accordingly and ensuring we have robust annual and longer-term workforce plans on place aligned to corporate strategies and clinical models of delivery

To ensure that there is a robust approach using data and business intelligence to aid good workforce planning; a strategic business partnering approach to recruitment and retention; and well managed systems and temporary staffing arrangements.

To build the Trusts reputation and effectiveness as a model employer using resourcing initiatives, brand work.

To contribute toward ensuring that leadership development supports talent management for the team and for senior leaders across the Trust to develop the capacity and capability of the Trust.

Oversee the development of performance metrics and key performance indicators across all services to develop plans, measure success and plan workforce demands.

To be a role model for the new ways of working, coaching and supporting teams in the organisation.

Teams

Areas General

Partnership

To provide leadership, clear objectives, support and development to direct reports and ensure this is being provided by them to the team members they are responsible for.

Ensure effective performance measures are in place and the performance of the department is consistently of a high standard.

To encourage team working and relationship building within the team and facilitate development, networking and team building events.

As well as demonstrating leadership act as a coach and mentor for all senior staff for which the post holder has responsibility, to ensure that they are fully supported to enhance their individual learning and development and therefore contribution to the Trust.

To actively seek and exploit opportunities for innovation and improvement in the delivery of services, commissioning research and QI projects as appropriate that will ensure services keep abreast of the best in the HR industry and are at the forefront of innovation within the NHS.

Ensure that a culture of regular one-to-ones, team meetings, professional development, mandatory training compliance and annual appraisals is embedded throughout all teams.

Responsible for setting and demonstrating excellence and building capability and performance within the Directorate.

Responsible for ensuring the delivery of the highest quality people management standards to enable the Trust to deliver its strategic objectives and thereby provide excellent services to patients.

Ensuring workforce teams have an improvement mind set and focus on delivering excellent customer service in the most cost-effective way.

To manage pay and non-pay budgets for areas of responsibility, ensuring the best use of resources within budget limits. To identify and deliver annual efficiency savings for each of the budgets managed and work as part of the directorate team to agree the annual budget plans.

To work in partnership with other local health and social care providers to create a whole locality approach to the development of staff within all areas of the health economy.

Take delegated responsibility for delivery of a defined elements of the People Strategy, including projects, ensuring delivery is on time, and in budget.

To work in accordance with the Trusts SCARF principles embracing them across everything we do

To be an ambassador for the Equality, inclusion and diversity agenda through everyday practice and supporting improvements across the trusts in line with our WRES targets

Research

Job description

Job responsibilities

Areas of responsibility Technical

The post holder manages the performance of the Human Resources function, providing a business focused and high-quality HR service which facilitates the achievement of the Trusts strategic and operational goals.

The post holder will also work collaboratively with the Associate Directors to ensure the delivery of a fully rounded HR service.

Deputy Chief People Officer and HR Leadership

To deputise for the Chief People Officer across the full range of both workforce and corporate responsibilities, including attendance as required, at Trust Board and other corporate and system meetings.

To Lead the annual business and service planning process for the People Directorate in line with corporate and organisational objectives supporting the Chief People Officer.

As part of the People function senior team provide strong visible leadership that ensures the delivery of excellent people services, maintaining a presence with HR staff and services and a proactive working relationship with senior operational and clinical staff.

To support the Director of People and Organisational Development to develop, implement and maintain a People strategy and plan to deliver against the Trust strategy, and clinical direction national initiatives and employment legislation requirements.

To lead on evaluation and monitoring of the impact of strategies and plans and ensure their regular reporting of progress in a timely way.

To ensure that there are appropriate performance monitoring and reporting arrangements in place to measure the effectiveness and impact of the HR services across the Trust; and that timely and responsive action across the trust to address risk areas

To collaborate with other senior colleagues within the HR Directorate to identify and manage key workforce related risks that pose a potential challenge to the organisation; taking a lead role managing the Directors Risk Register

To build and maintain key strategic relationships internally and externally to manage business and enable effective co-production and joint problems solving

Line management and personal development of direct reports focused on objectives which deliver the highest standards of performance, coaching them in the delivery of their roles and supporting them to be the best they can be.

As a member of the People function senior leadership team ensure the department delivers against its budget, financial plans/CIP and efficiencies, contract management and ensure effective governance and risk management.

To actively contribute to the Trust strategic goals and priorities, including the business plan priorities by ensuring the workforce planning, workforce intelligence and governance frameworks are coordinated, effective and strategic.

Professional, Regulatory and Compliance

To ensure that the HR professionals across the directorate operate to the highest professional standards and have opportunities for career progression within their professional discipline

To be a strategic point of contact for staff side and ensure the smooth running of JNCC and LNC; and have a key operational role with JNCC and LNC.

Advise Trust Board, Executive members and the HR directorate on appropriate HR governance and compliance arrangements to demonstrate compliance with internal and external standards and ensure these are embedded across the organisation, for example NHS employers, NHSE/I and CQC.

To ensure terms and conditions of employment and national agreements are applied correctly and to negotiate local agreements when required

Responsible for the review, maintenance and implementation of employment policies, procedures and guidelines across the organisation, in partnership with staff side colleagues Ensuring that these reflect national and local imperatives, and current employment legislation, and are integral to the culture and strategic direction of the organisation.

To horizon scan and ensure the Trust is updated of all regulatory changes, providing briefing notes to the executive team as required.

To provide assurance to the workforce and renumeration committee and Trust Board on risk related to regulatory standards; supporting committees at the regulatory HR advisor.

To ensure workforce systems and processes are developed to ensure high standards of governance and are delivered and evidenced meeting NHSE/I and CQC standards.

Support leaders to negotiate and communicate effectively with trade unions when required and manage and facilitate the effective resolution of all employee relations issues across the Trust, including clinical and non-clinical investigations, discipline, dismissal, grievance, absence and capability issues, providing strategic and operation advice that balances the risk of litigation against service requirements.

The post holder will provide professional advice to the Executive Team on complex HR matters, be responsible for the development and delivery of professional HR advice and workforce services across CNWL, and serve areas such as the renumeration committee, NED recruitment and any other Trust wide HR functions.

To work with regional HR group to develop joint policy process and procedures as a system approach for HR delivery

Provide strategic advice on appropriate governance/ compliance arrangements to demonstrate compliance with internal and external standards and ensure these are embedded across the organisation for example NHS employers.

Workforce Planning, Resourcing and Recruitment

To matrix manage the right group of staff from across the Trust and leads the Trusts approach and implementation of workforce and strategic workforce planning, liaising with the executive accordingly and ensuring we have robust annual and longer-term workforce plans on place aligned to corporate strategies and clinical models of delivery

To ensure that there is a robust approach using data and business intelligence to aid good workforce planning; a strategic business partnering approach to recruitment and retention; and well managed systems and temporary staffing arrangements.

To build the Trusts reputation and effectiveness as a model employer using resourcing initiatives, brand work.

To contribute toward ensuring that leadership development supports talent management for the team and for senior leaders across the Trust to develop the capacity and capability of the Trust.

Oversee the development of performance metrics and key performance indicators across all services to develop plans, measure success and plan workforce demands.

To be a role model for the new ways of working, coaching and supporting teams in the organisation.

Teams

Areas General

Partnership

To provide leadership, clear objectives, support and development to direct reports and ensure this is being provided by them to the team members they are responsible for.

Ensure effective performance measures are in place and the performance of the department is consistently of a high standard.

To encourage team working and relationship building within the team and facilitate development, networking and team building events.

As well as demonstrating leadership act as a coach and mentor for all senior staff for which the post holder has responsibility, to ensure that they are fully supported to enhance their individual learning and development and therefore contribution to the Trust.

To actively seek and exploit opportunities for innovation and improvement in the delivery of services, commissioning research and QI projects as appropriate that will ensure services keep abreast of the best in the HR industry and are at the forefront of innovation within the NHS.

Ensure that a culture of regular one-to-ones, team meetings, professional development, mandatory training compliance and annual appraisals is embedded throughout all teams.

Responsible for setting and demonstrating excellence and building capability and performance within the Directorate.

Responsible for ensuring the delivery of the highest quality people management standards to enable the Trust to deliver its strategic objectives and thereby provide excellent services to patients.

Ensuring workforce teams have an improvement mind set and focus on delivering excellent customer service in the most cost-effective way.

To manage pay and non-pay budgets for areas of responsibility, ensuring the best use of resources within budget limits. To identify and deliver annual efficiency savings for each of the budgets managed and work as part of the directorate team to agree the annual budget plans.

To work in partnership with other local health and social care providers to create a whole locality approach to the development of staff within all areas of the health economy.

Take delegated responsibility for delivery of a defined elements of the People Strategy, including projects, ensuring delivery is on time, and in budget.

To work in accordance with the Trusts SCARF principles embracing them across everything we do

To be an ambassador for the Equality, inclusion and diversity agenda through everyday practice and supporting improvements across the trusts in line with our WRES targets

Research

Person Specification

Education/Qualifications

Essential

  • Educated to master's degree level, or equivalent, with substantial senior management experience
  • Professional Qualification in HR
  • Membership of the Chartered Institute of Personnel and Development

Desirable

  • Programme/project management qualification
  • Coaching Qualification or experience

Knowledge

Essential

  • Knowledge of developing systems, processes and procedures appropriate to ensuring the smooth operation of the workforce
  • Ability to understand and interpret complex analytical information and use it to effectively govern, manage risk and lead change
  • Specialist knowledge of workforce and workforce transformation

Desirable

  • Understanding of the impact of health inequalities of local populations

Experience

Essential

  • Significant experience of leading large scale organisational development and culture change
  • Proven experience in strategic workforce and resource planning, talent attraction and development and medical staffing
  • Experience of delivering effective transformation programmes including through partnerships
  • Experience of modernising HR services including maximising the use of technology

Personal

Essential

  • Strong champion of equality, diversity and inclusion
  • Strong champion of Safe Compassionate and Reflective and Fair working practice
  • Excellent interpersonal and communication skills
  • The capability to influence and challenge effectively at a Board level
Person Specification

Education/Qualifications

Essential

  • Educated to master's degree level, or equivalent, with substantial senior management experience
  • Professional Qualification in HR
  • Membership of the Chartered Institute of Personnel and Development

Desirable

  • Programme/project management qualification
  • Coaching Qualification or experience

Knowledge

Essential

  • Knowledge of developing systems, processes and procedures appropriate to ensuring the smooth operation of the workforce
  • Ability to understand and interpret complex analytical information and use it to effectively govern, manage risk and lead change
  • Specialist knowledge of workforce and workforce transformation

Desirable

  • Understanding of the impact of health inequalities of local populations

Experience

Essential

  • Significant experience of leading large scale organisational development and culture change
  • Proven experience in strategic workforce and resource planning, talent attraction and development and medical staffing
  • Experience of delivering effective transformation programmes including through partnerships
  • Experience of modernising HR services including maximising the use of technology

Personal

Essential

  • Strong champion of equality, diversity and inclusion
  • Strong champion of Safe Compassionate and Reflective and Fair working practice
  • Excellent interpersonal and communication skills
  • The capability to influence and challenge effectively at a Board level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

CNWL Trust HQ

350 Euston Road

London

NW1 3AX


Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)


Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

CNWL Trust HQ

350 Euston Road

London

NW1 3AX


Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Executive Assistant

Dominic Fraser-Shaw

dominic.fraser-shaw@nhs.net

02030287106

Details

Date posted

08 August 2023

Pay scheme

Agenda for change

Band

Band 9

Salary

£107,637 to £122,695 a year pa inc

Contract

Permanent

Working pattern

Full-time

Reference number

333-C-HQ-1154

Job locations

CNWL Trust HQ

350 Euston Road

London

NW1 3AX


Supporting documents

Privacy notice

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