Job summary
This role is a fantastic opportunity for somebody with a clinical background to join the CNWL Recovery & Wellbeing College. The College opened in 2012 and has a wealth of experience of co-producing and co-delivering a range of mental health and wellbeing courses across CNWL. The College is also a member of the International Recovery Colleges Network and often hosts international visits as well as sharing best practice.
It's an exciting time to be joining the Recovery & Wellbeing College as it has recently undergone a review in order to reflect on the past 10 years and consider how it positions itself in the new Health and Care model. There are a number of recommendations which the manager of the College will be responsible for implementing in partnership with a range of key stakeholders.
We are looking for a highly motivated mental health professional who has extensive experience working in recovery, wellbeing, social inclusion, co-production and partnership working. The successful candidate will have project management experience and will be excited to drive forward the development of the R&W College with stakeholders; taking a strategic overview and ensuring developments are in line with local and national changes.
You will be joining a well-established, supportive and friendly team who between them have a huge amount of lived experience as peers and practitioners as well as a strong admin team.
Interviews will take place on 08.06.23
Main duties of the job
The post holder will be responsible for the management of the Trustwide Recovery & Wellbeing College through a hub and spoke model based around internal, external and community partnerships. The key emphasis needs to be on providing a high quality, responsive service, delivering a range of co-produced recovery focused courses and workshops for service users, staff, relatives, friends and carers across the trust.
The main duties of the role are:
To work closely with colleagues and stakeholders to promote, develop and embed the principles of recovery oriented practice and co-production across the organisation
To support the Head of Employment, Volunteer and Recovery & Wellbeing College to align and balance the R&W College with the People Plan Priorities.
To work in partnership with the R&W College Deputy Manager and College's Advanced Lived Educators to ensure modelling of co-production throughout college leadership team
To work alongside the Trustwide LXP & Peer Support Lead to develop learning and development opportunities for our lived experience workforce and R&W College
To ensure the staff of the College demonstrate the value of the service through positively promoting it's offer through the collection and collation of data
The post holder will ensure they uphold our Trust vision, core values and model our SCARF (Safe, Compassionate, Accountable, Reflective, Fair) behaviours at all times
About us
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
You will be joining a well-established, supportive and friendly team who between them have a huge amount of lived experience as peers and practitioners as well as a strong admin team. The team are dynamic, passionate and diverse who are committed to looking after each other as well as the students who attend the College.
Other benefits of working for CNWL include:
- 27 days of annual leave, plus bank holidays, with an increase to 33 days with continuous service
- Excellentstaff benefits: our benefit packages are amongst the best in London and include: childcare vouchers, health and wellbeing services, season ticket loans, cycle to work scheme, blue light card, discounts at Nando's and Superdrug, mobile phone contracts and much more!
- Wide range of opportunities for career progression, including career mapping, mentoring and coaching
- Free access to our Staff and Wellbeing service to ensure staff become more healthier, happier and more productive both personally and professionally
- If you would like to see what its like to work for CNWL please have a look at https://www.cnwl.nhs.uk/work
Job description
Job responsibilities
- Overall responsibility for the day to day operational management and leadership of the R&W College; supporting the deputy manager to hold day to day responsibility as appropriate and liaising with the Head of Employment, Volunteer and Recovery & Wellbeing College as necessary.
- To drive forward the development of the R&W College in collaboration with the Head of Employment, Volunteer and Recovery & Wellbeing College; taking a strategic overview, developing and maintaining relationships with stakeholders and ensuring development is in line with national and local changes
- Monitor R&W College capacity to ensure it is responsive to the changing needs of the organisation and stakeholders, developing strategies and innovative solutions to keep waiting lists to a minimum, where possible
- Lead developments in relation to remote learning, expanding the e-learning offer of the R&W College and ensuring the expansion of remote learning considers the barriers of digital inclusion and that the learning experience is enhanced for all students.
- Give direction to the development and review of training support materials for new workshops and courses as well as giving support and direction to the R&W College trainers.
- Support the deputy manager to monitor and ensure student learning support needs are met; and that accessibility to the R&W College is consistently and routinely considered and improved
- Support the deputy manager to monitor the content of workshops and courses ensuring they reflect innovative and current practice, comprise a range of perspectives and are informative and culturally sensitive
- Ensure the team and associate trainers comply with the R&W College quality assurance and CPD Standards framework
- Raise awareness of recovery language with all students and stakeholders by modelling positive, strength based , non-discriminatory, non-jargon, non-medicalised language in all areas of work.
- Ensure all aspects of the service delivery are underpinned by the principles of coproduction and personal recovery
- To ensure trainers are supported to deliver a range of high quality, recovery focused courses and workshops whilst sensitivity managing often complex dynamics within the classroom
- To provide consultation, guidance and support to the R&W College deputy manager to ensure the administration team operate effectively
- To deputise in the absence of the Head of Employment, Volunteering and Recovery & Wellbeing College as necessary
- To ensure consideration is given to the recruitment of staff from a range of diverse background reflecting the population CNWL serves
- To have responsibility of the electronic staff roster and financial procurement systems with the deputy manager
- With the deputy manager, to ensure the curriculum lead and administration coordinator structure timetable progress meetings and coordinate the R&W College timetable in a timely manner, which includes negotiation with Spoke leads and trainers; and the securing of venues
- To develop and implement, in accordance with Trust Guidelines, a system of gathering, recording and analysing statistical information in relation to training activity that demonstrate the value of the R&W College
- To have responsibility for the services annual reports and business plan
- To lead regular and thorough service reviews ensuring the service develops in line with national agendas and new initiatives
- To consider and make decisions with regards to the eligibility of students and any safeguarding issues, consulting and liaising with the Head of Employment, Volunteer and Recovery & Wellbeing College as necessary
- To lead and actively participate in local and Trust wide meetings
- To work flexibly, including out of hours and covering colleagues absence if required in all areas of the college
Job description
Job responsibilities
- Overall responsibility for the day to day operational management and leadership of the R&W College; supporting the deputy manager to hold day to day responsibility as appropriate and liaising with the Head of Employment, Volunteer and Recovery & Wellbeing College as necessary.
- To drive forward the development of the R&W College in collaboration with the Head of Employment, Volunteer and Recovery & Wellbeing College; taking a strategic overview, developing and maintaining relationships with stakeholders and ensuring development is in line with national and local changes
- Monitor R&W College capacity to ensure it is responsive to the changing needs of the organisation and stakeholders, developing strategies and innovative solutions to keep waiting lists to a minimum, where possible
- Lead developments in relation to remote learning, expanding the e-learning offer of the R&W College and ensuring the expansion of remote learning considers the barriers of digital inclusion and that the learning experience is enhanced for all students.
- Give direction to the development and review of training support materials for new workshops and courses as well as giving support and direction to the R&W College trainers.
- Support the deputy manager to monitor and ensure student learning support needs are met; and that accessibility to the R&W College is consistently and routinely considered and improved
- Support the deputy manager to monitor the content of workshops and courses ensuring they reflect innovative and current practice, comprise a range of perspectives and are informative and culturally sensitive
- Ensure the team and associate trainers comply with the R&W College quality assurance and CPD Standards framework
- Raise awareness of recovery language with all students and stakeholders by modelling positive, strength based , non-discriminatory, non-jargon, non-medicalised language in all areas of work.
- Ensure all aspects of the service delivery are underpinned by the principles of coproduction and personal recovery
- To ensure trainers are supported to deliver a range of high quality, recovery focused courses and workshops whilst sensitivity managing often complex dynamics within the classroom
- To provide consultation, guidance and support to the R&W College deputy manager to ensure the administration team operate effectively
- To deputise in the absence of the Head of Employment, Volunteering and Recovery & Wellbeing College as necessary
- To ensure consideration is given to the recruitment of staff from a range of diverse background reflecting the population CNWL serves
- To have responsibility of the electronic staff roster and financial procurement systems with the deputy manager
- With the deputy manager, to ensure the curriculum lead and administration coordinator structure timetable progress meetings and coordinate the R&W College timetable in a timely manner, which includes negotiation with Spoke leads and trainers; and the securing of venues
- To develop and implement, in accordance with Trust Guidelines, a system of gathering, recording and analysing statistical information in relation to training activity that demonstrate the value of the R&W College
- To have responsibility for the services annual reports and business plan
- To lead regular and thorough service reviews ensuring the service develops in line with national agendas and new initiatives
- To consider and make decisions with regards to the eligibility of students and any safeguarding issues, consulting and liaising with the Head of Employment, Volunteer and Recovery & Wellbeing College as necessary
- To lead and actively participate in local and Trust wide meetings
- To work flexibly, including out of hours and covering colleagues absence if required in all areas of the college
Person Specification
Education & Qualification
Essential
- oRelevant mental health professional qualification and current, appropriate UK professional registration or equivalent
- oEvidence of Management qualification or equivalent experience within the industry
Desirable
- oEvidence of on-going personal development in the fields of personal recovery and education
- oRecognised teaching/training qualification
PREVIOUS EXPERIENCE
Essential
- Extensive experience working in recovery, wellbeing and social inclusion and co-production and partnership working
- Experience of managing quality and service improvements creating organisational and cultural change
- Experience of coproducing service developments with service users, families and their carers
- Experience of managing and leading a team (recruitment, supervision, appraisals, performance management etc.) and resources (financial/budgetary)
- Experience of report writing in relation to delivering/monitoring contracts, annual reports etc.
- Experience of compiling business cases and project bids
Desirable
- oPersonal experience of living with mental health problems
- oExperience of working within a Recovery College/health education model
SKILLS AND ABILITIES
Essential
- oDemonstrable skills in effective leadership including building (selecting, training and developing) effective teams as well as leading them
- oExcellent verbal, written and digital/IT skills, including delivery of formal presentations
- oAbility to develop and maintain productive working with internal/external stakeholders, establishing and communicating courses of action and targets to ensure achievement of objectives
- oAbility to hold a strategic view
- oAbility to deal with multiple and competing priorities using analytical skills to prioritise and meet deadlines (internal and external to the organisation)
- Project management skills & negotiation skills
- High level analytical skills with regards to the processing of complex information
- Ability to manage own workload, prioritise and seek creative solutions and to delegate
- Ability to employ a wide range of methods to gain support and ownership of ideas and values and to identify the sources of power and influence and to use them effectively.
- Ability to set out a clear direction, inspire others and provide direction when necessary
- Ability to respond to emerging complexities within a rapidly changing landscape in a timely and informed manner
KNOWLEDGE
Essential
- Expert knowledge on recovery, social inclusion and coproduction focused education
- Knowledge of the Health and Social Care Act (2022) and understanding of how health and social care is organised
- Appreciation of the interface between our personal and professional lives, high level of self-awareness and knowledge of principles of self-care.
Person Specification
Education & Qualification
Essential
- oRelevant mental health professional qualification and current, appropriate UK professional registration or equivalent
- oEvidence of Management qualification or equivalent experience within the industry
Desirable
- oEvidence of on-going personal development in the fields of personal recovery and education
- oRecognised teaching/training qualification
PREVIOUS EXPERIENCE
Essential
- Extensive experience working in recovery, wellbeing and social inclusion and co-production and partnership working
- Experience of managing quality and service improvements creating organisational and cultural change
- Experience of coproducing service developments with service users, families and their carers
- Experience of managing and leading a team (recruitment, supervision, appraisals, performance management etc.) and resources (financial/budgetary)
- Experience of report writing in relation to delivering/monitoring contracts, annual reports etc.
- Experience of compiling business cases and project bids
Desirable
- oPersonal experience of living with mental health problems
- oExperience of working within a Recovery College/health education model
SKILLS AND ABILITIES
Essential
- oDemonstrable skills in effective leadership including building (selecting, training and developing) effective teams as well as leading them
- oExcellent verbal, written and digital/IT skills, including delivery of formal presentations
- oAbility to develop and maintain productive working with internal/external stakeholders, establishing and communicating courses of action and targets to ensure achievement of objectives
- oAbility to hold a strategic view
- oAbility to deal with multiple and competing priorities using analytical skills to prioritise and meet deadlines (internal and external to the organisation)
- Project management skills & negotiation skills
- High level analytical skills with regards to the processing of complex information
- Ability to manage own workload, prioritise and seek creative solutions and to delegate
- Ability to employ a wide range of methods to gain support and ownership of ideas and values and to identify the sources of power and influence and to use them effectively.
- Ability to set out a clear direction, inspire others and provide direction when necessary
- Ability to respond to emerging complexities within a rapidly changing landscape in a timely and informed manner
KNOWLEDGE
Essential
- Expert knowledge on recovery, social inclusion and coproduction focused education
- Knowledge of the Health and Social Care Act (2022) and understanding of how health and social care is organised
- Appreciation of the interface between our personal and professional lives, high level of self-awareness and knowledge of principles of self-care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
