Job summary
Band 8a Managers are responsible for the operational, performance and financial management functions of the services in a sector. The clinical manager will be liable to ensure effective and efficient resource utilisation, the delivery of evidence-based Service User care and that services are safe for people who use them, their families, friends and carers.
As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings
Main duties of the job
An exciting opportunity has arisen for a Clinical Services Manager (Sector Manager) to join our services in Ealing in partnership with CGL, one of the UK's leading drug prevention and treatment organisations. This is an excellent chance to lead a high-performing service in Ealing.
CNWL Addictions is a well-established NHS service that provides a varied and multicultural population in Ealing, Brent, Hillingdon, Hackney, Hounslow, and Milton Keynes with a wide range of high-quality drug and alcohol treatment initiatives. We also have the tri-borough Club Drug Clinic and our National Problem Gambling Service.
This is an excellent chance to contribute to the ongoing development and implementation of an integrated substance abuse programme that combines components of education, prevention, treatment, and recovery within addiction treatment pathways. This includes people who enter the service through the criminal justice system.
All of our clinical centres provide treatments. The Clinical Governance framework is well established, and the service takes pride in its evolution to become a learning organisation.
We provide a variety of high-quality customised treatment and rehabilitation pathways to assist people in overcoming drug and alcohol addictions and rebuilding their lives.
We are searching for an experienced Clinical Manager to handle the CNWL contract and lead on KPI performance within a set budgetary framework and clinical service delivery.
About us
Central and North West London NHS Trust expect all Band 8a Managers to act in a way that shows they understand our core values and are willing to put them into practice with Service Users, their friends, family and carers and other staff members.
As a Band 8a Clinical Services Manager, we expect you to show COMPASSION, lead in the management of a caring and kind environment and recognise that what you do and say help can improve the lives of others.
We expect you to RESPECT everyone and acknowledge and welcome people's differences rather than ignore them or see them as problematic.
We expect you to EMPOWER others in the way you lead and manage the team and continually try to provide information, resources and support to help others make their own decisions and meet their needs.
We expect you to work in PARTNERSHIP with all stakeholders, including staff and Service Users, and behave in a way that shows that you recognise that commissioners and users of our services are the people who generate and pay for our work.
As a band 8a Clinical Services Manager, we expect you to role model these values and be responsible for ensuring that they are embedded in the team's practice.
Job description
Job responsibilities
Key Responsibilities
Central and North West London NHS Foundation Trust is committed to providing safe, effective services and providing the people who use our services, their carers and families with a positive experience.
Service User Safety
Band 8 Managers are responsible for ensuring the provision of safe and reliable services by:
- Ensuring that there are risk assessment processes and that staff are adhering to these, to keep the people using our services as safe as possible
- Ensuring that there are systems in place for Safeguarding people and that staff are supported in recognising and responding when an adult or child might be at risk from abuse and are able to escalate concerns when necessary
- Addressing safety concerns and by doing so acting as effective advocates for those who use our services.
- Supervising systems are in places
- Ensure that the team has mechanisms in place for reflecting on everyday practice to identify areas where improvements in safety or quality can be made.
- Working with others to create a culture of continuous improvement
- Ensure that the services maintain compliance with their mandatory training requirements.
Financial Management
Band 8a Managers are responsible for the budgetary management of the Borough and that services are managed within the agreed budgets by:
- Monitoring income and expenditure in liaison with the Finance Department.
- Maintaining accurate budgets (with Finance) which are monitored and take action if expenditure exceeds income.
- Implementing Directorate CIP plans as required.
- Identifying and implementing cost improvement and efficiency gains exercises in consultation with all senior staff
- Preparing accurate financial information, in liaison with the Finance Department for inclusion within business cases and bids, as and when they arise
Patient Experience
Band 8a Managers need to ensure that the people using our services feel respected and empowered to make decisions about their health and wellbeing by:
- Working closely with clinicians to ensure that services work in partnership with Service Users and their families and carers.
- Having systems in place that, involve people in all decision making.
- Challenging any undesirable behaviour to Service Users, families or other staff members and creating a positive, inclusive culture in which everyone is treated with kindness and respect and the trusts values are embedded in all services.
- Responding to complaints or concerns effectively and quickly in line with the Trust policy
Job description
Job responsibilities
Key Responsibilities
Central and North West London NHS Foundation Trust is committed to providing safe, effective services and providing the people who use our services, their carers and families with a positive experience.
Service User Safety
Band 8 Managers are responsible for ensuring the provision of safe and reliable services by:
- Ensuring that there are risk assessment processes and that staff are adhering to these, to keep the people using our services as safe as possible
- Ensuring that there are systems in place for Safeguarding people and that staff are supported in recognising and responding when an adult or child might be at risk from abuse and are able to escalate concerns when necessary
- Addressing safety concerns and by doing so acting as effective advocates for those who use our services.
- Supervising systems are in places
- Ensure that the team has mechanisms in place for reflecting on everyday practice to identify areas where improvements in safety or quality can be made.
- Working with others to create a culture of continuous improvement
- Ensure that the services maintain compliance with their mandatory training requirements.
Financial Management
Band 8a Managers are responsible for the budgetary management of the Borough and that services are managed within the agreed budgets by:
- Monitoring income and expenditure in liaison with the Finance Department.
- Maintaining accurate budgets (with Finance) which are monitored and take action if expenditure exceeds income.
- Implementing Directorate CIP plans as required.
- Identifying and implementing cost improvement and efficiency gains exercises in consultation with all senior staff
- Preparing accurate financial information, in liaison with the Finance Department for inclusion within business cases and bids, as and when they arise
Patient Experience
Band 8a Managers need to ensure that the people using our services feel respected and empowered to make decisions about their health and wellbeing by:
- Working closely with clinicians to ensure that services work in partnership with Service Users and their families and carers.
- Having systems in place that, involve people in all decision making.
- Challenging any undesirable behaviour to Service Users, families or other staff members and creating a positive, inclusive culture in which everyone is treated with kindness and respect and the trusts values are embedded in all services.
- Responding to complaints or concerns effectively and quickly in line with the Trust policy
Person Specification
Qualifications & Education
Essential
- oEvidence of Post Qualification training and/or development.
- oBSc in Substance Misuse (or equivalent)
- oRelevant Management Qualification
- oRegistered Nurse RMN/RGN (or equivalent allied health related qualification)
Desirable
- oMSc in substance misuse
- oNMP (V300)
Experience
Essential
- oRelevant experience of managing a multi-disciplinary staff team, including line management, supervision responsibility and operational management of services
- oRelevant experience working in Substance Misuse
- oExperience of working in partnership with a range of partner agencies in health and social care
- oExperience of involving service users in care planning and/or service development.
- oExperience of re-provisioning services and managing staff through change
- oExperience managing budgets and writing reports
Desirable
- oMental Health Experience
- oExperience in doing research and evaluation within own service
Person Specification
Qualifications & Education
Essential
- oEvidence of Post Qualification training and/or development.
- oBSc in Substance Misuse (or equivalent)
- oRelevant Management Qualification
- oRegistered Nurse RMN/RGN (or equivalent allied health related qualification)
Desirable
- oMSc in substance misuse
- oNMP (V300)
Experience
Essential
- oRelevant experience of managing a multi-disciplinary staff team, including line management, supervision responsibility and operational management of services
- oRelevant experience working in Substance Misuse
- oExperience of working in partnership with a range of partner agencies in health and social care
- oExperience of involving service users in care planning and/or service development.
- oExperience of re-provisioning services and managing staff through change
- oExperience managing budgets and writing reports
Desirable
- oMental Health Experience
- oExperience in doing research and evaluation within own service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
