University Hospitals of Morecambe Bay NHS Trust

Wellness Service Clinical Support Worker

The closing date is 02 September 2025

Job summary

We are seeking proactive and committed clinical support workers to join an innovative new programme in Barrow, designed to deliver intensive support for patients in the community and who are at high risk of hospital re-admissions.

You will join a newly established dynamic multidisciplinary team in supporting the delivery of holistic treatment plans throughmulti-agency coordination. The case management service brings together professionals from a range of services including (but not limited to) medicine, nursing, pharmacy, social care, therapy, voluntary sector, and community services.

Main duties of the job

Working as a clinical support worker you be clinically supported and supervised to undertake delegated nursing procedures, interventions or actions which have been identified by the MDT team as necessary to support clinical decision making and delivery of the holistic plan of care. Working independently within the patients own home, you will support and empower patients to achieve short term goals, promoting their wellbeing and support in health education to enabling independence and self management of their long term health conditions in the community. You will work within defined parameters to undertake technical and clinical care. You will effectively communicate and update the MDT with patient outcomes, current treatment plans and reviews. This rewarding and developing role offers opportunities for professional growth and the chance to make a real difference in the lives of some of the most vulnerable and complex patients living in Barrow community.

The service aims to reduce emergency admissions, promote independent living, and enhance coordinated care through a multi-disciplinary, holistic approach. The urgency is driven by the need to alleviate hospital pressures and improve patient outcomes.

About us

We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Details

Date posted

27 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

331-C18230825

Job locations

Barrow

Barrow-in-Furness

LA14 4LF


Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Education and qualifications

Essential

  • NVQ Level 3 in health and social care or relevant experience

Desirable

  • European computer driving licence/equivalent IT qualification. Functional literacy and numeracy skills at Level 2/GCSE English and Maths

Experience

Essential

  • Experience of working in a team
  • Experience of providing care to adults
  • Experience using MS Office and other IT applications

Desirable

  • Experience of working within a health or social care service
  • Experience of working as a health care or therapy assistant
  • Experience of working with vulnerable people
  • Experience of working with people who have dementia
  • Experience of working with people who are unwell

Skills, ability, knowledge

Essential

  • Good knowledge of frailty and the needs of older vulnerable adults.
  • Ability to communicate effectively and adjust communication style of meet the needs of patients, relatives and other team members.
  • Ability to organise self, prioritise work and work without direct supervision
  • Display flexible attitude to work and the ability to cope with change.
  • Ability to carry out patient moving and handling tasks.

Personal Qualities

Essential

  • Ability to work under pressure
  • Empathetic and sensitive to needs of others
Person Specification

Education and qualifications

Essential

  • NVQ Level 3 in health and social care or relevant experience

Desirable

  • European computer driving licence/equivalent IT qualification. Functional literacy and numeracy skills at Level 2/GCSE English and Maths

Experience

Essential

  • Experience of working in a team
  • Experience of providing care to adults
  • Experience using MS Office and other IT applications

Desirable

  • Experience of working within a health or social care service
  • Experience of working as a health care or therapy assistant
  • Experience of working with vulnerable people
  • Experience of working with people who have dementia
  • Experience of working with people who are unwell

Skills, ability, knowledge

Essential

  • Good knowledge of frailty and the needs of older vulnerable adults.
  • Ability to communicate effectively and adjust communication style of meet the needs of patients, relatives and other team members.
  • Ability to organise self, prioritise work and work without direct supervision
  • Display flexible attitude to work and the ability to cope with change.
  • Ability to carry out patient moving and handling tasks.

Personal Qualities

Essential

  • Ability to work under pressure
  • Empathetic and sensitive to needs of others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Barrow

Barrow-in-Furness

LA14 4LF


Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Barrow

Barrow-in-Furness

LA14 4LF


Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Lead, Integrated Wellness Service

Shaunna Nicholson

shaunna.nicholson@mbht.nhs.uk

07917228781

Details

Date posted

27 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

331-C18230825

Job locations

Barrow

Barrow-in-Furness

LA14 4LF


Supporting documents

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