Clinical Leader - Same Day Emergency Care

Job summary

An opportunity has arisen to appoint an experienced, enthusiastic and highly motivated Clinical Leader on Same Day Emergency Care.

Your main role will be answering the coordinators referral phone and accepting or declining all medical referrals received over the phone, face to face or via email.

You will use your experience and medical knowledge in triaging the patient accordingly, ensuring they receive the right care, in the right place, at the right time.

You will communicate effectively over the coordinators phone and build up positive relationships with both our internal and external partners.

You will lead and support the department daily, ensuring the effective flow of patients at all times, you will communicate with the team and highlight any issues.

Main duties of the job

SDEC is evolving and adapting to the service user needs at all times. You will help to lead any changes and promote and highlight any new improvement ideas to improve the care of patients.

You must be highly motivated, willing to take on new challenges and prepared to lead the Unit with a strong emphasis on Governance issues, Patient Focus, Quality of Care and a desire to build and enhance a proactive team.

About us

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.